Tried to go on the app to take part and the apps just a constant loading sign and when i managed to get past that, my details are all missing like im not a customer and cant do anything
Anyone else having issues before o contact them ?","comment":[{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52305871","author":{"@type":"Person","name":"GlitchFace"},"datePublished":"2024-03-01T16:13:08.000Z","text":"Log into the website instead octopus.energy/"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52305819","author":{"@type":"Person","name":"Admast79"},"datePublished":"2024-03-01T16:05:02.000Z","text":"Working fine for me.
Update your app? Uninstall it and install again?"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52306494","author":{"@type":"Person","name":"TristanDeCoonha"},"datePublished":"2024-03-01T17:57:41.000Z","text":"Out of the 7 accounts I look after, I've not had a single notification. Why can't they auto enlist us, or use the email or app system. Why should we have to subscribe to yet another pointless comm service?"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52306922","author":{"@type":"Person","name":"_stan"},"datePublished":"2024-03-01T19:07:04.000Z","text":"I tried around this time, the newer app didn't show a saving session, the older app just hung. I tried about an hour later and both apps were working fine. Probably loads of people opting in at the same time and overloaded the server."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52310874","author":{"@type":"Person","name":"TristanDeCoonha"},"datePublished":"2024-03-02T14:23:08.000Z","text":"Another session tonight Saturday 02 March
1800 to 1830hrs.
First they change the formula to make the savings worth a lot less, then they drop the qualifying time so that we earn naff all"}],"commentCount":11,"interactionStatistic":1,"articleSection":"Misc"}