Posted 5 days ago

Amazon France order can't authenticate payment

Has anyone had an issue where they order from Amazon France... it doesn't ask to authenticate the payment at the time of purchasing

Then they later get an email to say it can't authenticate?

If anyone knows a way to get round this it would be much appreciated, tried 4 different cards and i can't get any to go through as they need to authenticate but I can't authenticate as it doesn't ask me to at the time of making the order!
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  1. TristanDeCoonha's avatar
    Are you running a VPN, adblocker, pop up blocker, or similar? I've had that on occasions before. The wheel on the page spins waiting for clearance, but the 3D secure banking up doesn't show. Turning off the privacy, or changing browsers, worked (edited)
  2. bigwheels's avatar
    Amazon gift card ?.
    Not had the issue, France, Germany or Spain or USA.
    But I remember using a gift card once many many years ago.
  3. MildmanneredCalvin's avatar
    I recently bought from them with my Halifax clarity credit card. It didn't authorise the payment first time round, but then I authenticated that it was indeed me making the purchase with the card and then everything went through fine
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