Unfortunately, this deal has expired 21 June 2021.
Xbox Series X | S - 3 year accidental damage + extended warranty £39 @ Microsoft
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Posted 21 November 2020

Xbox Series X | S - 3 year accidental damage + extended warranty £39 @ Microsoft

£39
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Jonwillis
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To purchase you need to call 0800 026 0329 as the ms store on the console is currently broken.

You might not be aware but you can grab a great deal from Microsoft Store, if you managed to get an xbox series X | S, you can extend the 1 year warranty to 3 years including accidental damage for just £39.

You can only do this within 45 days of delivery. So be aware of this for those waiting to open until Christmas you can upgrade now, but most likely too late at the end of December.

Important - You can only do this if you brought the console direct from Microsoft store.

Normally you do this on the console, but as per twitter below this is broken. So either grab Microsoft on live chat or give them a call on 0800 026 0329 , and request to buy the "Microsoft complete for xbox consoles" for £39 for 3 years.

3596892.jpg
Details microsoft.com/en-gb/store/b/microsoft-complete

Also don't forget to register the console as my preorder warranty started in September rather than the delivery date in November.

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After
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Microsoft Store More details at

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Edited by a community support team member, 22 November 2020
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584 Comments

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  1. b1g1an's avatar
    Only a total mug would pay this.
  2. kraigisonfire's avatar
    Waiting for the conspiracy folks to come along and say it's because they are badly built etc etc.

    Heat from me, not from the console
  3. darkclouds's avatar
    moh22321/11/2020 20:50

    No need to wait. They are badly built.



    the ps5 are no better
  4. danvman2's avatar
    Something this expensive should come with a warranty longer than 1 year...
  5. moh223's avatar
    kraigisonfire21/11/2020 20:49

    Waiting for the conspiracy folks to come along and say it's because they …Waiting for the conspiracy folks to come along and say it's because they are badly built etc etc.Heat from me, not from the console


    No need to wait. They are badly built.
  6. DreadPirateRoberts2013's avatar
    I think I read this covers 3 controller replacements, so even if you used this once, its cheaper than buying a new controller in the 3 year time period.
  7. Mastermaster's avatar
    b1g1an21/11/2020 21:23

    Shockingly poor value, if your that accident prone anyway you should have …Shockingly poor value, if your that accident prone anyway you should have accidental insurance on your household contents which would work out much cheaper and what sort of accident are you expecting to have with it anyway, you shove it under your telly and never touch it again, short of maybe putting discs in if you have an X and you're living in the previous decade.


    Your excess will be more that £39
  8. AlexHasManyDeals's avatar
    b1g1an21/11/2020 20:57

    Only a total mug would pay this.


    why £39 for accidental damage is pretty good imo
  9. Jonwillis's avatar
    Author
    kraigisonfire21/11/2020 20:49

    Waiting for the conspiracy folks to come along and say it's because they …Waiting for the conspiracy folks to come along and say it's because they are badly built etc etc.Heat from me, not from the console


    This is my first xbox, had PlayStation since the original. But I recall the red ring of death my friends talked about in school (wow that was along time ago) but for £39 it's a bargain compared to most and obviously it comes with accidental cover as well.
  10. JSL's avatar
    Jonwillis21/11/2020 21:06

    I don't understand why it's 1 year in the UK and 2 years in the EU. People …I don't understand why it's 1 year in the UK and 2 years in the EU. People keep quoting eu law about a min 2 year warranty but actually it's a 2 year return to supplier, which we in the UK get upto 6 years under consumer rights.


    UK consumer law makes it longer than 1 year. If you spend a large amount of money on an electrical item that only lasted 13 months(example) , you could argue that it didn't last a reasonable amount of time for the price you paid. (edited)
  11. Dbertie's avatar
    Bought this for the Xbox x. Game wanted I think £59 for one extra year. By chance chatted to MS who did an additional 3 years after the 12 months for £39. Great buy and worth it.
  12. Ashe's avatar
    kraigisonfire21/11/2020 20:49

    Waiting for the conspiracy folks to come along and say it's because they …Waiting for the conspiracy folks to come along and say it's because they are badly built etc etc.Heat from me, not from the console


    Or the conspiracy would be that they're built brilliantly, Microsoft trying to make money out of customers thinking otherwise (edited)
  13. Jonwillis's avatar
    Author
    HalfDemonHero198221/11/2020 20:54

    You already get a 1 year warranty so am i correct in thinking this …You already get a 1 year warranty so am i correct in thinking this technically means you're paying £39 to extend it by another 2 years? £19.50 a year.


    Correct, as per screenshot in description its increasing 1 year warranty to 3 years.

    But, this also adds accidental damage so if you drop it in 900 days time when moving it to a new room you can get a brand new one sent out.
  14. Jonwillis's avatar
    Author
    I always wanted to highlight you only have 45 days to purchase as per the description so those that got them on release day and stored until Xmas might be too late to buy it unless they hear about it sooner.

    I generally say no to extra warranty but £39 for 3 years on a £450 device seemed sound given the reputation for xboxs breaking. (edited)
  15. DJN2020's avatar
    moh22321/11/2020 20:50

    No need to wait. They are badly built.


    Too early to determine but I'd be amazed if failure rates are higher than normal.
  16. darkclouds's avatar
    meridiusuk21/11/2020 20:54

    £39 for one years extra cover no thanks.


    Actually try 2 years not 1
  17. monkey1999's avatar
    Just need to make more consoles
  18. harvey.atkins's avatar
    My brother has had 4 ps4's upto yet, all corrupted hard drives, hate the things. Xbox never had an issue.
  19. M3NDEREZ's avatar
    I had no idea this existed.. if this covers the controller for accidental damage too, it's an absolute bargain! Thanks OP!
  20. Azzin's avatar
    I wish people would stop peddling this “2 year warranty” myth.

    David Cameron opted us out of this, instead, we get 1 year, with the added option of being able to take the retailer to court for up to 6 years in the event of a perceived premature failure.

    What this means, is that it’s the owner’s responsibility to get an independent report done on the item and then log a claim via the .gov website to be heard by a judge.

    Again, it’s a claim, not a right.

    It’s called the Consumer Rights Act, and it replaced the Sale of Goods act.
  21. Andras_Bikadi's avatar
    danvman221/11/2020 21:00

    Something this expensive should come with a warranty longer than 1 year...


    And it does. Unfortunately not in the UK or EIRE. The whole EU region is 2 years standard warranty regardles of which retailer you have purchased it from. 🤷 (edited)
  22. VJTC94's avatar
    This is well worth it I had it with my Xbox one x and had to send off 3 times. Controller was covered also.
  23. meridiusuk's avatar
    darkclouds21/11/2020 22:11

    like to show me where It says 2 years warranty on MS site . …like to show me where It says 2 years warranty on MS site . DurationWithout prejudice to any legal (statutory) rights to which you may be entitled under your local law, this Warranty lasts for one year from the date of original purchase from Microsoft or an authorized retailer or reseller, unless a different time appears below:


    Don’t care what Microsoft or any other company says it’s the law in the U.K. simple as that.

    EU law also stipulates that you must give the consumer a minimum 2-year guarantee (legal guarantee) as a protection against faulty goods, or goods that don't look or work as advertised. In some countries national law may require you to provide longer guarantees.

    Link

    europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-guarantees/indexamp_en.htm

    As some have said on here you can even go to 6 years. I know my rights it’s a shame you don’t

    Apple tried this once on me after the 1 year and I said by eu Law I have 2 years and suddenly replaced the faulty product (edited)
  24. deleted2063377's avatar
    Most people saying by law you're entitled to this and that, blah blah blah, have clearly never gone through the process to actually get something replaced or fixed after a year or so. Regardless of your rights, spending weeks and weeks without something just to have the satisfaction of getting something done by law simply isn't worth the time. Missing the time spent and hassle alone is worth the £39, your £450 console is covered against anything, plus you get two controller replacements over three years! Stick drift anyone? It's a no-brainer as far as I'm concerned.
  25. HalfDemonHero1982's avatar
    You already get a 1 year warranty so am i correct in thinking this technically means you're paying £39 to extend it by another 2 years? £19.50 a year.
  26. meridiusuk's avatar
    £39 for one years extra cover no thanks.
  27. Jonwillis's avatar
    Author
    Proof of purchase, as I had to call them up.

    42755355-nhmEx.jpg
    42755355-G1NHL.jpg
    42755355-CaEZV.jpg
  28. Jonwillis's avatar
    Author
    I don't understand why it's 1 year in the UK and 2 years in the EU. People keep quoting eu law about a min 2 year warranty but actually it's a 2 year return to supplier, which we in the UK get upto 6 years under consumer rights.
  29. Stallion69UK's avatar
    moh22321/11/2020 20:50

    No need to wait. They are badly built.


    Much better built than the PS5. I own both and the Xbox is much better built
  30. darkclouds's avatar
    meridiusuk21/11/2020 22:28

    Don’t care what Microsoft or any other company says it’s the law in the U.K …Don’t care what Microsoft or any other company says it’s the law in the U.K. simple as that. EU law also stipulates that you must give the consumer a minimum 2-year guarantee (legal guarantee) as a protection against faulty goods, or goods that don't look or work as advertised. In some countries national law may require you to provide longer guarantees.Link europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-guarantees/indexamp_en.htmAs some have said on here you can even go to 6 years. I know my rights it’s a shame you don’tApple tried this once on me after the 1 year and I said by eu Law I have 2 years and suddenly replaced the faulty product



    id like to see that work after jan (edited)
  31. Eptesicus's avatar
    Cheeky sods have recently updated the terms literally days ago to make it only ONE replacement/claim for an xbox console. If you read the previous terms which i read a week ago (from May 2018) which was the valid terms until now it says TWO replacements.

    Now in the new terms dated NOV 16th 2020, this has been amended to specifically to say just one replacement xbox.....

    support.microsoft.com/en-…df5
  32. codjerlfc's avatar
    b1g1an21/11/2020 20:57

    Only a total mug would pay this.


    My thoughts exactly. You've already paid for the machine, if it's faulty within 3 years of purchase it's not fit for purpose and you can make MS replace. Paying this just eases the hit for them if it does happen.
  33. codjerlfc's avatar
    Is it just me or does anyone else find it amazing that there's a massive debate about console reliability just months after their release? It can only be fans of the opposing consoles trying to smear the other console, surely?!
  34. tan921's avatar
    b1g1an21/11/2020 21:23

    Shockingly poor value, if your that accident prone anyway you should have …Shockingly poor value, if your that accident prone anyway you should have accidental insurance on your household contents which would work out much cheaper and what sort of accident are you expecting to have with it anyway, you shove it under your telly and never touch it again, short of maybe putting discs in if you have an X and you're living in the previous decade.


    £39 for three years.
    £13 a year
    ... About a £1 a month.
    Shocking value for extra warranty and accident cover?

    Depends on the excess, but £1 a month to keep my no claims on my house insurance is worth it imo.
  35. Jonwillis's avatar
    Author
    Jc839123/11/2020 19:42

    So another Vague reply. At least it didn't take you an hour though …So another Vague reply. At least it didn't take you an hour though 🤷🙃


    At the time the deal was posted I made it clear it was for Microsoft only orders. I didn't even know about the fine print I found later but everyone is getting told the same regardless. It's a shame you can't try to buy it on the console like you are meant to be. You can see it in the ms store if you type in "complete" but it won't let anyone buy it.
  36. sonofgojira's avatar
    would be nice if I could get hold of one.
  37. mannin's avatar
    You can only do this though if you bought your console from Microsoft direct. I tried to add it last week and was told no it was not possible as I did not buy from them. (edited)
  38. PGS's avatar
    Whether we like it or not, the majority of electrical items come with just 1yr warranty in the UK, regardless of purchase price. I think it is wrong, but free repair outside of the 1yr warranty will likely only happen when an inherent fault is proven and/or on a recall for safety concerns.

    £20 a year for extra peace of mind will be worthwhile to some people for an item that costs £450.
  39. bravedwarf's avatar
    Jonwillis21/11/2020 22:16

    Amazon do there own 3 year warranty, and it's via protect my bubble. You …Amazon do there own 3 year warranty, and it's via protect my bubble. You should see it on the store and can still purchase upto 30 days or sohttps://smile.amazon.co.uk/dp/B083Y1J69M/ref=cm_sw_r_cp_apa_fabt1_EhzUFbT5GAA4R?_encoding=UTF8&psc=1


    Only covers £200 to £250?


    Found it for series x

    Protect your bubble.com 3-year Accidental Damage insurance for a GAMES CONSOLE from £400 to £449.99 amazon.co.uk/dp/…RRQ (edited)
  40. Jonwillis's avatar
    Author
    By the way if you are still after an xbox series S, you can order from MS and import it. I believe delivery is free.

    Germany
    xbox.com/de-de/configure/942j774tp9jn

    Poland
    xbox.com/pl-pl/configure/942j774tp9jn

    Italy
    xbox.com/it-it/configure/942j774tp9jn

    France
    xbox.com/fr-fr/configure/942j774tp9jn

    Spain
    xbox.com/es-es/configure/942j774tp9jn

    UK is sold out - xbox.com/en-gb/configure/942j774tp9jn



    ------


    Xbox series x, these are all sold out but for completeness on the links

    Spain
    xbox.com/es-…BTL

    Italy
    xbox.com/it-…BTL

    Germany
    xbox.com/de-…BTL

    Poland
    xbox.com/pl-…BTL

    Japan
    xbox.com/ja-…BTL

    UK
    xbox.com/en-…BTL (edited)
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