Is a warranty invalid if bought secondhand?

17
Found 2nd Apr 2011
Hello, I recently bought an electrical item from ebay in unused condition.After an hour or so of usage the item proceeded to stop working altogether and now shows no sign of life.The item comes with a 3 year manufacturer warranty but i'm wondering if this will be invalid as I bought the item used?

Any help appreciated

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You can return it to the ebay seller for a refund.
Edited by: "ChipSticks" 2nd Apr 2011

The manufacturer has guaranteed that it will work for 3 years, provided it's used correctly. So, providing it's not been abused/misused, then no, the warranty is not invalid.

Original Poster

Cheers, the thing is I bought it 4 months ago and only gave it a quick test when it arrived only after undergoing rigorous usage did if fail.
I contacted the manufacturer who were happy to issue a replacement but they wanted proof of purchase, I contacted the seller but they no longer had the original receipt.I didn't want to disclose to the manufacturer that I purchased off ebay incase that invalidated the warranty.

Most warrenties normally specify if they are transferable to a second owner,such as a car, normally only the original owner is covered.

Alternatives
1 Dummy up a sales invoice from a defunct company ie rubber stamp and a detail of item

2 Tell them you have mislaid the receipt its six months old and tell them the serial number will confirm the age of it as Under Sales Of Goods you do not need receipt

3 Throw hands up and suck up the cost

Most warrenties normally specify if they are transferable to a second owner,such as a car, normally only the original owner is covered.

Alternatives
1 Dummy up a sales invoice from a defunct company ie rubber stamp and a detail of item

2 Tell them you have mislaid the receipt its six months old and tell them the serial number will confirm the age of it as Under Sales Of Goods you do not need receipt

3 Throw hands up and suck up the cost

DEALWARRIOR

Most warrenties normally specify if they are transferable to a second … Most warrenties normally specify if they are transferable to a second owner,such as a car, normally only the original owner is covered. Alternatives1 Dummy up a sales invoice from a defunct company ie rubber stamp and a detail of item2 Tell them you have mislaid the receipt its six months old and tell them the serial number will confirm the age of it as Under Sales Of Goods you do not need receipt3 Throw hands up and suck up the cost


1. thats illegal
2.the manuf has no liability under SOGA
3.The general interpretation of SOGA does allow for proof of purchase.

Original Poster

Hi Naddogb, could you expand on No.3?

I have POP in the form of a Paypal invoice but can't find a detailed version of the warranty that covers transfer of ownership.

maddogb

1. thats illegal2.the manuf has no liability under SOGA3.The general … 1. thats illegal2.the manuf has no liability under SOGA3.The general interpretation of SOGA does allow for proof of purchase.



1 I know but what the heck
2 I know but its worth a try with the manufacturer especially as the item carries 3 years
3 Depends on who's interpretation



paypal payment is not POP, as this only confirms when you purchased this from another person and not when the item was purchased from the stores (which is when the manufacturers guarantee would start).

simple,yes

Banned

DEALWARRIOR

Most warrenties normally specify if they are transferable to a second … Most warrenties normally specify if they are transferable to a second owner,such as a car, normally only the original owner is covered. Alternatives1 Dummy up a sales invoice from a defunct company ie rubber stamp and a detail of item2 Tell them you have mislaid the receipt its six months old and tell them the serial number will confirm the age of it as Under Sales Of Goods you do not need receipt3 Throw hands up and suck up the cost


Ignore all the above - its nonsense!

Original Poster

Great so a company can make an unreliable product and not be liable just because I don't have a receipt? What a world we live in.

Legally your contract is with the supplier of the goods, while i've been pooood I would still say its worth writing to whoever made it its only going to cost the price of a stamp

Banned

Wooderson

Great so a company can make an unreliable product and not be liable just … Great so a company can make an unreliable product and not be liable just because I don't have a receipt? What a world we live in.


so you expect companies to provide open ended warranties and trust consumers give the correct purchase date?

Get real!

Original Poster

Well I know for a fact the products only been on sale for under a year, so i'm guessing the manufacturer does too.Subtract that from a 3 year warranty and that leaves 2 plus some change, the companies being dishonest.

Banned

Wooderson

Well I know for a fact the products only been on sale for under a year, … Well I know for a fact the products only been on sale for under a year, so i'm guessing the manufacturer does too.Subtract that from a 3 year warranty and that leaves 2 plus some change, the companies being dishonest.



you didn't buy from them so unless the person you bought from had authority to transfer the guarantee to you then legally you can't do anything.
Was it a business you bought from? If so you need to go back to them and get them to sort it, if not try asking if they still have the reciept

The person might have bought the item from an auction and if that's the case then it might have had a sticker on it saying sold as scrap. There's loads of sellers on fleabay selling electronics that were bought in auctions.
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