Posted 27 November 2023

Quidco incorrect rate

Hi there. So my asos purchase made on Black Friday didn’t track through Quidco . I went to raise a claim but it says the cashback rate at the time was 10% but I’m certain it was around 30%. Does anyone have any proof of the rate just in case, thanks.
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  1. Eanamule's avatar
    I have the same issue. Cashback rate is supposed to be 20% in 27/11 but it showed as 3%. Raising the claim on 1/12 (earliest). If they insist the incorrect amount I will return what I bought, seller pays rtn fee so nothing lost. (edited)
    Quidco_Rep's avatar
    Don't worry this is perfectly normal for Ebay - when you make a purchase with Ebay the amount of cashback tracks lower and this will uplift to the correct amount once the transactions shows as confirmed by Ebay in the activity section of your account. you can find more information about this here - support.quidco.com/en/…nts
  2. Eanamule's avatar
    Given the history of Quidcon, I’d get my money back before it was too late for a refund.