I had an email, with photo, confirming the delivery from Amazon. It was left in front of my door, usually they place it in the porch or behind a large plant pot.
When I arrived home, the package had been taken.
I'm sure this would have happened to other here. How did you deal with it and was it resolved?","comment":[{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52659558","author":{"@type":"Person","name":"bozo007"},"datePublished":"2024-04-29T07:50:18.000Z","text":"Be ready to take the loss if you haven't given specific instructions for a safe place."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52661691","author":{"@type":"Person","name":"AndyRoyd"},"datePublished":"2024-04-29T13:33:02.000Z","text":"Legislation sides with the victim of the seller's (agent's) failure to perform,
as legislation states:
29 Passing of risk...
(2) The goods remain at the trader's risk until they come into the physical possession of -
(a) the consumer...
where (example) delivery through the consumer's letterbox is deemed to qualify as \"physical possession of the consumer\" as it excludes possible interference from others otherwise preventing it coming into the physical possession of the consumer,
but a doorstep dump does not meet ppotC as:
a doorstep is not the consumer (!), and
nor does a doorstep dump exclude possible interference from others preventing it from coming into tppotC
(and is additionally borderline reckless)."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52660523","author":{"@type":"Person","name":"RoosterNo1"},"datePublished":"2024-04-29T10:24:46.000Z","text":"The package was never delivered... Until it's in your hands, you have ZERO responsibility, the onus is on Amazon."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52661285","author":{"@type":"Person","name":"FrampyStinkwonkel"},"datePublished":"2024-04-29T12:23:33.000Z","text":"Get a camera over looking a “parcel box” with plenty of signs about cctv.
Here’s mine!
"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52658786","author":{"@type":"Person","name":"Jay_Ma"},"datePublished":"2024-04-28T23:04:41.000Z","text":"Have you already spoken to CS? That’s the first step you should do"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52660423","author":{"@type":"Person","name":"Azwipe"},"datePublished":"2024-04-29T10:10:26.000Z","text":"If it's your first issue with Amazon they will replace/refund the order, if you you have had problems before you could be in for a slog with customers relations."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52660353","author":{"@type":"Person","name":"chrb"},"datePublished":"2024-04-29T09:59:31.000Z","text":"That's why I am cancelling my amazon. They often don't even bother to ring the ring doorbell and just dump on step, and never follow my safe place instructions or deliver to nominated neighbour."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52664284","author":{"@type":"Person","name":"DaddyPig"},"datePublished":"2024-04-29T20:28:28.000Z","text":"What I find funny is , They take a picture to say IE , its been left say behind the bin .
Whats stopping them taking the parcel with them after they've taken the picture "},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52670051","author":{"@type":"Person","name":"Maverick77"},"datePublished":"2024-04-30T18:50:30.000Z","text":"They put my parcel in the bin on bin day 😞"}],"commentCount":19,"interactionStatistic":10,"articleSection":"Retailer Offers and Issues"}