Just bought a laptop off Very.co.uk using the "Buy now pay later" offer and the order status changed to "Credit Rejected".
I phoned them asking what this means and they said that I didn't fail the credit check (like the order status "Credit Rejected" suggests) but I failed the security check based on the details I gave when I registered.
The details I gave were all correct so when I asked what's wrong with the details she said they are unable to say. This makes no sense to me at all.
Has anyone else had this happen? Is there anything I can do?
I phoned them asking what this means and they said that I didn't fail the credit check (like the order status "Credit Rejected" suggests) but I failed the security check based on the details I gave when I registered.
The details I gave were all correct so when I asked what's wrong with the details she said they are unable to say. This makes no sense to me at all.
Has anyone else had this happen? Is there anything I can do?
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