Posted 1 September 2021

Yi Camera update removes major features!!

So Yi Cameras, now rebranding to Kami, just did the thing we all fear when we buy tech. It has removed some of its best features and put them behind a new paywall.

Previously, you could set your camera's to trigger on motion detection, capture 6secs of footage and send that to your phone. That's now gone. Still get a trigger but says "no videos uploaded to cloud today".
3787177-LYgpt.jpg
You also used to be able to scroll back through any previous recordings you had, both cloud and on your SD card. Now you can't see any previous cloud events (without subscription) and only 24hrs on your SD card (where previous was 30 day rolling).

3787177-K6l99.jpg
So many of the free features which were the reason I bought the cameras are now gone and only available if I now pay £12 a month.

Horrible bait and switch. Feel conned.

So I'd suggest avoiding Yi/Kami. Recommendations on a new system? The Eufy stuff looks nice ...

update: app store, sort reviews
by most recent. You'll see a lot of unhappy customers.
3787177-b94Ro.jpg
Community Updates
New Comment

52 Comments

sorted by
's avatar
  1. mick.moo's avatar
    For Android, I just uninstalled the latest app, did a search for Yi Home v4.84.4_202 dowloaded the APK for that version from one of the available sites, and turned off Auto Update (Search Play Store for the Yi Home App, Press the 3 dots in the right hand corner and untick auto update). I didn't even have to reinstall my cameras, you just sign in with your Yi account and everythings back to how it used to be.


    I know some people are wary about installing APK's from unknown sources (though most of the APK sites have been around for years now) but I've never had an issue with any of them.
  2. SpyJoe's avatar
    I've updated the app as well after seeing their message on a banner saying that the new app brings better interface, etc. It's rubbish and as someone already said they removed the 6 second motion recording. They are trying to push everyone to purchase their expensive cloud plan.

    I've downgraded the app to their previous version and everything is back to normal. Just need to block the app from updating again.
  3. margamboy's avatar
    You must have auto updates enabled as my YI app still works as normal.

    Looking at the official reseller on Amazon they are still listing with the 6 sec clip of detection, so not very good for those who buy now and end up unable to access the 6 sec clips. I guess Amazon will see a steady increase of complaints / returns.

    Once the listing is updated and the word out there that the 6 sec clips and other features have been removed I don't really see these cameras selling well at all, they are decent and the overall package with the app a good stater for anyone wanting a no nonsense easy set up, but with so many options out there now many I feel will spend a little bit more and get an altogether better camera with future proof app / local network storage.
  4. Steve-36's avatar
    Just had this response from Yi.


    Dear Steven

    thank you very much for your message and we are sorry for the inconvenience.

    Do you have an iPhone? If so, this is a temporary bug which should be fixed soon.

    Kinldy keep us updated in reply to this message.


    Looking forward to hearing from you

    Sincerely,

    YI Technology - Customer Care
  5. SpyJoe's avatar
    chrisst17009/09/2021 22:19

    Thanks for the advice. Any recommendations on which site to download it …Thanks for the advice. Any recommendations on which site to download it from? Google didn't bring up an exact match for the _202 APK, although there was a close one on apkmirror.Thanks


    Try Aptoide, it's similar to the Play Store. That's where I got the old version from.
  6. Quaggy's avatar
    mick.moo08/09/2021 07:46

    For Android, I just uninstalled the latest app, did a search for Yi Home …For Android, I just uninstalled the latest app, did a search for Yi Home v4.84.4_202 dowloaded the APK for that version from one of the available sites, and turned off Auto Update (Search Play Store for the Yi Home App, Press the 3 dots in the right hand corner and untick auto update). I didn't even have to reinstall my cameras, you just sign in with your Yi account and everythings back to how it used to be.I know some people are wary about installing APK's from unknown sources (though most of the APK sites have been around for years now) but I've never had an issue with any of them.


    Thanks... I just did this via
    apkmirror.com/apk…ad/

    It works just fine.

    Also... Here's the direct link for Google play store to turn off automatic updates.
    play.google.com/sto…nal
  7. PaulandPam's avatar
    pinkmonkey19/09/2021 21:03

    Downloaded via APK and all good but app has updated itself today. Checked …Downloaded via APK and all good but app has updated itself today. Checked play store and enable auto update is off?


    Same here, I just had to uninstall then re install the older version again, my auto update is also off
  8. dmcsound's avatar
    Author
    FrampyStinkwonkel01/09/2021 10:48

    No issue here. I can see my 6 seconds, plus SD card clips. Plus still see …No issue here. I can see my 6 seconds, plus SD card clips. Plus still see recordings/triggers for previous week.


    I had my app set to auto update, so maybe make sure you don't update 🙈
  9. Bossworld's avatar
    I have a Xiaomi one (which is before the Yi rebrand or a previous model, I'm not sure which).

    They removed the timeline scanning feature for about 5 months but it eventually came back in an app update. Hopefully Yi might pull a similar U-turn?
  10. Nicebob's avatar
    mick.moo08/09/2021 07:46

    For Android, I just uninstalled the latest app, did a search for Yi Home …For Android, I just uninstalled the latest app, did a search for Yi Home v4.84.4_202 dowloaded the APK for that version from one of the available sites, and turned off Auto Update (Search Play Store for the Yi Home App, Press the 3 dots in the right hand corner and untick auto update). I didn't even have to reinstall my cameras, you just sign in with your Yi account and everythings back to how it used to be.I know some people are wary about installing APK's from unknown sources (though most of the APK sites have been around for years now) but I've never had an issue with any of them.


    Thank you, you are so clever. After following your instructions I now have the old version of the app with the useful features returned. Hopefully saved me £££££ on some new cameras.
  11. chrisst170's avatar
    mick.moo08/09/2021 07:46

    For Android, I just uninstalled the latest app, did a search for Yi Home …For Android, I just uninstalled the latest app, did a search for Yi Home v4.84.4_202 dowloaded the APK for that version from one of the available sites, and turned off Auto Update (Search Play Store for the Yi Home App, Press the 3 dots in the right hand corner and untick auto update). I didn't even have to reinstall my cameras, you just sign in with your Yi account and everythings back to how it used to be.I know some people are wary about installing APK's from unknown sources (though most of the APK sites have been around for years now) but I've never had an issue with any of them.


    Thanks for the advice. Any recommendations on which site to download it from? Google didn't bring up an exact match for the _202 APK, although there was a close one on apkmirror.

    Thanks
  12. Satan_Claws's avatar
    Just checked my Yi app, it has been updated automatically but I don't appear to have lost the features.

    On the camera page there are two buttons Cloud and SD Card, if I select cloud I get the problems as mentioned above, if I select SD card I can rewind the footage back for days like I always could. However it doesn't allow me to pick the day, I have to manually move the slider back through the hours.

    Can switch to landscape mode as well as before.

    I don't have trigger alerts set anyway as they would go off every minute with my street.
    suzique's avatar
    So, I don't see this cloud/sd card button. Can you be more specific where it is? I actually had to reinstall after a glitch and when I did it evidently updated the app. So frustrating!
  13. Sumpong's avatar
    Satan_Claws10/09/2021 07:28

    Just checked my Yi app, it has been updated automatically but I don't …Just checked my Yi app, it has been updated automatically but I don't appear to have lost the features.On the camera page there are two buttons Cloud and SD Card, if I select cloud I get the problems as mentioned above, if I select SD card I can rewind the footage back for days like I always could. However it doesn't allow me to pick the day, I have to manually move the slider back through the hours.Can switch to landscape mode as well as before.I don't have trigger alerts set anyway as they would go off every minute with my street.


    Other features have gone.
    Used to be able to watch the camera in a small floating window whilst doing something else, can't now. Also with used to be able to fast forward at 4x or 8x for my Kami (Yi) cameras.
    I have gone back to an older version of the app
  14. niconelove's avatar
    chrisst17009/09/2021 22:19

    Thanks for the advice. Any recommendations on which site to download it …Thanks for the advice. Any recommendations on which site to download it from? Google didn't bring up an exact match for the _202 APK, although there was a close one on apkmirror.Thanks


    I downloaded it from apkmirror
  15. SpyJoe's avatar
    pinkmonkey12/09/2021 23:13

    Hi, do I need to download the aptoide app and then search for the YI V. 4 …Hi, do I need to download the aptoide app and then search for the YI V. 4 from that app?


    Correct.
  16. solid's avatar
    Crazy how much a product can be changed by software... No guarantee that what you buy today will operate the same way in the future...

    Of course, we all love it when our mobile from last year gets updated to the latest version of Android or iOS, but this is the downside of long updates...
  17. pinkmonkey's avatar
    Downloaded via APK and all good but app has updated itself today. Checked play store and enable auto update is off?
  18. niconelove's avatar
    tek-monkey21/09/2021 20:05

    Any recourse from the manufacturer if it doesn't do what it was advertised …Any recourse from the manufacturer if it doesn't do what it was advertised to? Mine are all under a year old.


    If you got them from amazon they will refund you for all that are under a year old
  19. PaulandPam's avatar
    The latest update a few days ago reinstated the features they turned off a few weeks ago and attempted to force you to pay for.
    Happy again!
  20. B56487654's avatar
    Well that's not good. I will check this out a little later on. Looks like I will be trying to get a refund for the one's I use if still in warranty.
    Really hope this is not the case.
  21. FrampyStinkwonkel's avatar
    No issue here. I can see my 6 seconds, plus SD card clips. Plus still see recordings/triggers for previous week.
  22. melted's avatar
    I would only buy IP cameras that support ONVIF (an open standard), which will at very least allow you to access the live streams and record them to a network recorder without using the manufacturer's app, although you may still need their app to access recordings and motion detection and other features if the ONVIF support is only minimal.
  23. dmcsound's avatar
    Author
    melted01/09/2021 10:51

    I would only buy IP cameras that support ONVIF (an open standard), which …I would only buy IP cameras that support ONVIF (an open standard), which will at very least allow you to access the live streams and record them to a network recorder without using the manufacturer's app, although you may still need their app to access recordings and motion detection and other features if the ONVIF support is only minimal.


    Hi. Thanks for the tip. Any brands/units I should investigate?
  24. awesomegiles26's avatar
    There's froumn post on their website. In the blog about their new app features, they've said that non cloud users will have limited video history.
    Why they thought this is a good idea I do not know. Most if not all have purchased YI due to their great price and the fact no subscription was needed. There's plenty of alternatives so all this will so is force people to buy other brands. And a £12/ month subscription is ridiculous.. I thought RINGs subscription at £2.50/ month for my doorbell was a lot.
    forum.yitechnology.com/t/n…/26
  25. Ian4c's avatar
    Kami update September 7th in my case.
    I am absolutely disgusted at the way Kami have updated the application. They did not tell us that they were going to make this app useless. Just did the update automatically. With my iPad Pro and my iPhone I can only look at a video in Portrait mode.
    The first picture shows my 3 cameras. The next with a fox on the wall is a normal fullscreen landscape picture from the SSD card. Fine! The following picture is how the portrait mode is the only available way to check a notification. Just look at the view at the top of the page on the only available view squashed at the top of the page. I wear glasses. Terrible terrible Kami.

    That is it. Can you believe it?

    There is much more than this. Need to find out how to delete this con to persuade us join iCloud subscription is not good business especially to loyal customers who have supported and recomended friends to buy Yi / Kami cameras. Ok if they started with new accounts to gain new business NOT!!!!


    45555567-UX7uX.jpg

    45555567-4GHRV.jpg45555567-DNT5m.jpg
  26. awesomegiles26's avatar
    I think downloading the old version is the only way forward. The thread on yi forum I was commenting in has been deleted, our questions regarding being forced to subscribe also ignored. It doesn't seem to care about what we had and now want to force us to subscribe to the cloud.
    Will download old version and leave it at that
  27. niconelove's avatar
    How long until they block us from using the older version?
  28. pinkmonkey's avatar
    SpyJoe10/09/2021 05:12

    Try Aptoide, it's similar to the Play Store. That's where I got the old …Try Aptoide, it's similar to the Play Store. That's where I got the old version from.


    Hi, do I need to download the aptoide app and then search for the YI V. 4 from that app?
  29. tek-monkey's avatar
    Satan_Claws10/09/2021 07:28

    Just checked my Yi app, it has been updated automatically but I don't …Just checked my Yi app, it has been updated automatically but I don't appear to have lost the features.On the camera page there are two buttons Cloud and SD Card, if I select cloud I get the problems as mentioned above, if I select SD card I can rewind the footage back for days like I always could. However it doesn't allow me to pick the day, I have to manually move the slider back through the hours.Can switch to landscape mode as well as before.I don't have trigger alerts set anyway as they would go off every minute with my street.


    Do you have timestamps on your videos? Mine have gone, so while I can scroll back loads (a pain) I can't tell what day I'm on!

    Can't we flash these things to get onvif support?
  30. Ashbeck's avatar
    Had a Yi camera from a few years ago which I'll need to use again as a secondary option. So as long as I stick to an older APK and switch off auto update it won't remove major feature? Surely they can stop your access via other means or is it all software based?

    Also if I purchased another one from Amazon now and use the same method it would also work? (edited)
  31. Satan_Claws's avatar
    tek-monkey16/09/2021 11:42

    Do you have timestamps on your videos? Mine have gone, so while I can …Do you have timestamps on your videos? Mine have gone, so while I can scroll back loads (a pain) I can't tell what day I'm on!Can't we flash these things to get onvif support?


    You are correct, mine have gone as well. Does make it hard to find anything
  32. tek-monkey's avatar
    Satan_Claws17/09/2021 07:39

    You are correct, mine have gone as well. Does make it hard to find …You are correct, mine have gone as well. Does make it hard to find anything


    I only have one camera online at the moment as I'm refurbing the house, and thats an external but I'm guessing it affects internal too. I thought it was burnt in on the video itself, but I guess not. Is it gone for cloud subscribers too?
  33. dent0207's avatar
    niconelove10/09/2021 15:34

    How long until they block us from using the older version?


    Also iv just noticed that whilst I used to have about 11 days stored videos on my memory card all my cameras now have a max of 6 days... Thats with using the older app version. Anyone else found this or have i truly lost the plot. I have 64gb cards and 128gb cards and all are max of 6 days recording so looks like old age hasnt kicked in too much just yet but Yi /Kami have changed this.
  34. pinkmonkey's avatar
    PaulandPam21/09/2021 09:08

    Same here, I just had to uninstall then re install the older version …Same here, I just had to uninstall then re install the older version again, my auto update is also off


    I did the same, however, one day later, and it's updated itself again to the newer version
  35. tek-monkey's avatar
    Any recourse from the manufacturer if it doesn't do what it was advertised to? Mine are all under a year old.
  36. tek-monkey's avatar
    niconelove22/09/2021 19:51

    If you got them from amazon they will refund you for all that are under a …If you got them from amazon they will refund you for all that are under a year old


    Think thats what I'm going to do
  37. ohmygod2006's avatar
    There is an update
's avatar