As we invest to improve our Same-Day delivery service we are writing to let you know about an update to the Same-Day delivery options available for Prime members in eligible postcodes.
The majority of Prime members currently receive most of their Prime orders with One-Day delivery, while free Same-Day delivery can be manually selected for eligible orders.
From 18 September 2023:
Your Prime Same-Day or Overnight (Tomorrow by 1 PM) orders over £20 will automatically be delivered to you using the fastest available option, at no extra cost. This means that where available, you will get eligible orders delivered for free on the same day or by 1PM the following day, depending on when you place your order.
Eligible Prime orders under £20 will continue to be shipped with free One-Day delivery. Where available, Same-Day delivery can be selected at checkout, but there will be a fee of £1.99 per delivery for orders under £20. The fee for customers who are not Prime members will remain £5.99.
For more information about Prime delivery, please click here. You can manage or cancel your membership at any time by visiting your account.
We hope you continue to enjoy your many shopping and entertainment Prime benefits, including Prime Video, Amazon Music, Prime Gaming, Prime Reading and more.
Thank you for being a Prime member.
Your Amazon Prime Team","comment":[{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50809494","author":{"@type":"Person","name":"deleted9453"},"datePublished":"2023-08-18T10:55:10.000Z","text":"I can't even get anything next day. Everything on Amazon today is for delivery Monday.
Looks like they have stopped weekend deliveries here too."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50838881","author":{"@type":"Person","name":"mark9915"},"datePublished":"2023-08-22T19:39:23.000Z","text":"We’ve just cancelled our Prime as delivery was fast becoming two days, not one day, and certainly not prior to 1pm the next day never mind same day. Likewise S&S was shipping and arriving on random days when it should have been arriving on the 12th.
If everyone pays the same then they should get the same service for their money!"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50839612","author":{"@type":"Person","name":"Sutats"},"datePublished":"2023-08-22T21:34:39.000Z","text":"Remember that there was a promotional period several years ago that one would get purchase credit on a future order for opting for a less expeditious delivery. And it was unlimited."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50837705","author":{"@type":"Person","name":"richteabiscuit"},"datePublished":"2023-08-22T16:52:21.000Z","text":"That's about the same day they massively increase seller fees so expect a lot of price rises as sellers are forced to pass the costs on to customers."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50837843","author":{"@type":"Person","name":"ADOX"},"datePublished":"2023-08-22T17:09:40.000Z","text":"Yeah I didn’t renew my Prime after having it for years cause of the large increase.
May take it up again in the future but I’m happy enough without it. It was a huge jump in price. "},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50841466","author":{"@type":"Person","name":"kev_koc"},"datePublished":"2023-08-23T08:58:32.000Z","text":"I live in NI so there's no such thing as same day delivery, or access to many items... Despite paying the same price for a limited service"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50836962","author":{"@type":"Person","name":"iduno87"},"datePublished":"2023-08-22T14:59:51.000Z","text":"Never had the option for same day or by 1pm next day...."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50809459","author":{"@type":"Person","name":"M4tt31"},"datePublished":"2023-08-18T10:48:54.000Z","text":"It was always a bonus same day, never really expected it anyway when they started doing it.
Next day has always been normal and still faster than a lot of places.
It did tend to be the cheaper items (slightly more expensive than a shop) that I ended up getting same day and only becausr it was offered, so on top of the 1.99 there'll be the difference in store price too so it'll just mean a trip out to get them on some items if I need them for something. If it saves a few £ on shop price and a 1.99 charge on top."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50837715","author":{"@type":"Person","name":"Shenx"},"datePublished":"2023-08-22T16:53:22.000Z","text":"Prime gets less and less appealing as time goes on"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50809493","author":{"@type":"Person","name":"SaturdayGigs"},"datePublished":"2023-08-18T10:54:24.000Z","text":"Seems fair enough"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50812432","author":{"@type":"Person","name":"jamie15"},"datePublished":"2023-08-18T17:57:44.000Z","text":"It's good that same day is becoming the default option, but this additional charge if under £20 is disappointing. Big reason I valued Prime was getting things delivered same day when I needed something last minute, most the time it was items costing more than I could get it elsewhere but the \"free\" same day delivery justified it. With this £1.99 charge, far more incentive to go to a shop where item is cheaper to begin with. With the increased fee, £9 a month for \"free\" next day delivery and Prime Video is more difficult to justify for me."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50814834","author":{"@type":"Person","name":"Lady_Luck"},"datePublished":"2023-08-19T07:09:08.000Z","text":"Never have much same day, but the overnight by 1pm has come in really handy several times.
Bonus is in my area by 1pm is always delivered to me by 9:30am.
I rarely order over £20 so it is dissapointing to have what amounts to a cut in Prime benefits."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50811809","author":{"@type":"Person","name":"mastablasta"},"datePublished":"2023-08-18T16:30:03.000Z","text":"Can we cancel prime and receive a refund as they have now changed their terms?"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50837281","author":{"@type":"Person","name":"ffa1"},"datePublished":"2023-08-22T15:54:36.000Z","text":"They're a bunch of rotters essentially."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50842746","author":{"@type":"Person","name":"Gazfaz"},"datePublished":"2023-08-23T12:00:06.000Z","text":"It took many many years of dogged work by campaigners to get good customer service in this country. Since COVID this service has been trashed. Companies these days seem to think WE owe THEM a living rather than the other way around. It seems mad that a company that charges a subscription for a premium delivery service now charges you on top of the subscription to deliver."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50842940","author":{"@type":"Person","name":"Jon_Red"},"datePublished":"2023-08-23T12:30:28.000Z","text":"This wouldn’t be an issue if they hadn’t raised the price from £79 to £95. It’s a big deal."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50835647","author":{"@type":"Person","name":"theshabster"},"datePublished":"2023-08-22T11:20:21.000Z","text":"It's a little disappointing, particularly the overnight by 1pm being included in this new charge too."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50839794","author":{"@type":"Person","name":"XiaofengXiaofeng_Xiaofeng"},"datePublished":"2023-08-22T22:04:21.000Z","text":"so in other words nothing ever gets better"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50837413","author":{"@type":"Person","name":"Zapped_Once_Again"},"datePublished":"2023-08-22T16:13:56.000Z","text":"Poor Jeff, feeling the pinch. "},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50837340","author":{"@type":"Person","name":"apple21"},"datePublished":"2023-08-22T16:02:43.000Z","text":"As a Prime customer who is not eligible for these benefits as i live in the wrong post code, i am glad they are charging those who are and not blanket charging everyone for this service and putting the Prime prices up yet again."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50840205","author":{"@type":"Person","name":"AngryCoffeeTable"},"datePublished":"2023-08-23T00:45:07.000Z","text":"You would think that if youre paying some £95 per year for a premium service that you wouldnt be required to pay extra for deliveries. It just seems very counter productive if you wish to keep people subscribed to the service.
Its not worth the money even if you do use the streaming part of their services.
Unless you buy everything off amazon. Maybe it would be more worth it in the long run just to cancel your subscription then just add a few small items to make up the cost for free delivery if you really needed something."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50841235","author":{"@type":"Person","name":"Florencethedog"},"datePublished":"2023-08-23T08:27:10.000Z","text":"Its a shame they don't bring back the no rush delivery where you got a £1 credit, but the item arrived in 3-5 days."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50810125","author":{"@type":"Person","name":"saintscouple"},"datePublished":"2023-08-18T12:21:08.000Z","text":"Doesn´t say how they are investing this £1.99 charge to improve same day deliveries - hopefully more items will be eligible. That way it will be easier to find extra items to make the £20 spend."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50842670","author":{"@type":"Person","name":"tnm1975"},"datePublished":"2023-08-23T11:47:16.000Z","text":"Already pay for this service with Prime membership, it's somewhat disgusting to then get charges on top. In my experience the majority of same day items are smaller items less than £20 so they know exactly what they are doing! Amazon prime is being eroded to near pointless. Amazon prices have skyrocketed over the last year and most thing are to be found cheaper elsewhere now. Next day delivery has become 2-3 days in many cases. Prime video is utter bilge. Amazon? Amacon!"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50837225","author":{"@type":"Person","name":"Nigel_Tufnel"},"datePublished":"2023-08-22T15:44:26.000Z","text":"Not really bothered, most of the time my stuff is over £20. Prime benefits do seem to slowly eroding, like the Amazon Fresh delivery charge changes."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50840787","author":{"@type":"Person","name":"Rik_Powell"},"datePublished":"2023-08-23T07:13:52.000Z","text":"Unfortunately this is what happens with a monopoly... Amazon do not have a competitor."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50841239","author":{"@type":"Person","name":"PS5"},"datePublished":"2023-08-23T08:28:06.000Z","text":"You guys are crazy.
Amazon have improved further from free next day delivery to free same day delivery as long as the order is £20. What more do you want? "},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50841861","author":{"@type":"Person","name":"sandman2012"},"datePublished":"2023-08-23T09:48:01.000Z","text":"Anything Under £20 they are charging £1.99 delivery .they will get a lot of cancelled memberships for that one.. not worth it any more.."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50840093","author":{"@type":"Person","name":"gmmmmm"},"datePublished":"2023-08-22T23:24:40.000Z","text":"Prime is useless"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50846178","author":{"@type":"Person","name":"crack_shot"},"datePublished":"2023-08-23T20:50:05.000Z","text":"lets be real. bezos put everyone else to shame with prime
I don't like it but no one else comes close anyway"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50837439","author":{"@type":"Person","name":"Melbury"},"datePublished":"2023-08-22T16:17:57.000Z","text":"I didn't even know that they offered same day delivery. Surely this must only be available in cities?
I always think next day is brilliant."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50840020","author":{"@type":"Person","name":"roguess"},"datePublished":"2023-08-22T22:59:57.000Z","text":"This is just the next notch of amazon increasing cost and reducing service. Why give it away free if ppl will pay for it?
Always compare prices elsewhere, amazon arent always cheapest anymore."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50840513","author":{"@type":"Person","name":"noahsdad"},"datePublished":"2023-08-23T06:15:29.000Z","text":"Thanks for the info. Dissapointing considering never had a same day delivery or even an option for me. Not like I live in the Shetlands either. Always assumes it was just London or something."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50840676","author":{"@type":"Person","name":"DanglePlums"},"datePublished":"2023-08-23T06:57:29.000Z","text":"I think Mr Bezos wants more trips into space."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50843998","author":{"@type":"Person","name":"jimbo23"},"datePublished":"2023-08-23T15:24:52.000Z","text":"Same day used to be an option for me, now it doesn't seem to exist so meh.
Customer service has gone down the toilet too."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50844650","author":{"@type":"Person","name":"ChildofChaos"},"datePublished":"2023-08-23T17:12:45.000Z","text":"This is ridiculous.
Amazon can't even offer next day on a lot of stuff anymore, yet for orders they can somehow do quicker, they want to charge extra, where is my £1.99 credit for all the orders they deliver beyond the 1 day shipping that they promise with a £95 annual charge for a premium delivery service then?. It really is a joke, amazon used to be decent, but like everything it seems, it's going into the toilet."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50852954","author":{"@type":"Person","name":"mark6220"},"datePublished":"2023-08-24T19:44:11.000Z","text":"It's still an absolute bargain. Same day never bothered me. I never used it even when available.
I have found amazon delivery to be generally superb."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50837532","author":{"@type":"Person","name":"TeamMCS"},"datePublished":"2023-08-22T16:31:19.000Z","text":"Shame. Same day delivery before 2 is pretty sweet but yeah, I guess it's not sustainable, especially for low value orders."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50840046","author":{"@type":"Person","name":"dcx_badass"},"datePublished":"2023-08-22T23:08:20.000Z","text":"A lot of stuff I find isn't even next day anymore the timing on this is fine for me as my Student Prime ends in September and no way is full price worth it so I was going to let it expire anyway."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50840324","author":{"@type":"Person","name":"hukduserr"},"datePublished":"2023-08-23T04:19:43.000Z","text":"for two decades, i have been wondering how amazon does next day delivery. now it is going..."}],"commentCount":163,"interactionStatistic":170,"articleSection":"Retailer Offers and Issues"}