Posted 29 November 2023

Topcashback Black Friday tracking

Has anyone had any of their transactions through Topcashback track for them from the 24th of November?

For some reason, none of mine have tracked, yet ones I did 25th onwards have tracked.
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  1. smith2001uk's avatar
    I've had to raise 2 claims. Both on ice as they are within 7 days. Had to do the same for the Google store and pixel 8 pro. Amazingly that was sent off and within 2 weeks got confirmed and paid out correctly. So it's nice to know the system works sometimes. So I'm hopeful for my 2 black Friday claims.
    TopCashbackRep's avatar
    If you have any issues with the claim at all - we're only a DM away - Matt
  2. airbus330's avatar
    After a long problem free run with TCB, during the last couple of months nothing has tracked. Currently have 4 claims in. Annoying.
    TopCashbackRep's avatar
    I'm sorry to hear this, it's worth checking out to see if any changes were made to your browser or device around the time your tracking issues started - perhaps a new setting that blocks cookies or something like that.

    If you haven't already, it's with checking out our newly launched help page called - 'How can I make sure I receive my cashback?' as this has lots of specially created tips and tricks from our team here to help ensure your cashback tracks.

    In addition to these, we continue to work within the wider industry to ensure, despite it's complexities, unsuccesful cashback or cashback needing a claim lodged is incredibly rare.

    -Matt
  3. mutley1's avatar
    Yes, I have one tracked on the 25.11.2023 with Boots
    Phataphobic's avatar
    Author
    I’m specifically referring to those done on the 24th. 25th transactions have also tracked for me, but none from 24th.
  4. HighlandScot's avatar
    24th Ebay tracked properly
  5. Jessica321's avatar
    My E Bay one from 24th has not tracked either.
    I was waiting until the 7 days was up before submitting a claim
  6. Tokyoku's avatar
    1 tracked, 4 failed on the 24th. I was methodical and the method was identical for all 5.

    Had 99% tracking rate previously. (edited)
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