Posted 16 February 2024

Does anyone know what date is the usual cut off for the April Price increase for TalkTalk?

So I'm looking to start a new contract with TalkTalk in March.

I am wondering if i start in March, will I avoid the April RPI increase or is there a cut off date when I won't be liable for the increase?
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  1. Otto.uk's avatar
    Last year we moved to Now broadband because they advertised no price increase in April. It was true. We switched, April had passed and our payments were kept the same. Well, until July when they increased the price by £3 pounds I think. I doesn't seem much but it was more than 10% (we were paying £21/mo before the increase).

    I complaint in vain initially but after a lot of silly excuses from their end, they ended up reducing it to £22.
    AndyRoyd's avatar
    I'm usually OK with mid-term contract price increases as by default they permit early contract termination at no penalty,
    with benefit of early access to another provider's signup promo plus any additional cashback opportunity via TCB/Quidco.

    In your case, you (could) have effectively had 4+ months NowBB at zero cost as the original TCB/Quidco Now cashback was £80+,
    plus the early access to an alternative provider's sign-up promo + additional cashback opportunity.
  2. Pájaro's avatar
    This is something to get in writing direct from Talk Talk at the time that you're negotiating this contract, not from social media.
  3. AndyRoyd's avatar
    No early cut-off inferred.
    TT marketing last year 2023 was still stating price rise in April, with actual quotes from TT marketing + t&c webpages dated 31 March 2023 being:
    The monthly price for your broadband plan will rise in April each year by...
    the Consumer Price Index rate of inflation plus 3.7%
  4. ChelseaRae's avatar
    I was looking at quotes yesterday as my contract is up at the end of this month and was wondering the exact same thing.

    As far as I can tell, the only way to avoid it is by waiting to lock in a new deal post RPI increase and staying in the current contract for one more month. Yes that one month will be more expensive, but depending on your package it will likely still be cheaper than the extra cost incurred over the following 12 months with RPI increase.

    My calculations mean that locking in now will cost me an extra £22 over the year, vs paying an extra £8 for one month and then locking back in. That’s price estimate is also assuming I don’t negotiate a better deal, so the worst case scenario. Retentions were quite good last time and I bagged 6 months free. 
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