Posted 9 hours ago

Beware, Misleading Offer, Tesco

A current offer in Tesco appears to be misleading, refering to the image below, the Goldfish Curry Sauce paste appears to be included in the "3 for 2" offer shown on the shelf edge below. It is not. So, if you buy 3, you will still pay full price. If you buy one and two other items, you will pay full price.
I spoke to the Manager in Tesco Renfrew and she said 'because there was a gap in the POS offer, then that complied with the trading laws. I said it was misleading and unclear, She said that the customer can check their receipt, sure so long as they take one when asked if they want one...
I spoke to Tesco Head Office, they did nothing, the same with Trading Standards.
What do you think?
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  1. RoosterNo1's avatar
    The 3 for 2 is clearly a banner, which encompasses the ENTIRE banner... Clearly misleading.
    Although it is legally only an invitation to buy, it needs fixing.
    scottswaha's avatar
    Author
    We know Tesco are scum. The really surprising thing is that unclear and misleading POS is legal. What is the point of Trading Standards.
  2. Moss.b's avatar
    Your complaint should be to asa. Also not sure if they give double the difference still. But take advantage but I admit I hate having to do that because I ain't got time and would rather they price correctly, but I think tesco handle that fast where as in asda it's call a manager who doesn't come for 15mins.
    scottswaha's avatar
    Author
    I spoke to the manager in Tesco who didn't give a monkeys and pointed out to me that the POS is 'legal'. She just said people should check their receipts, I said is that why you ask if folk want a receipt...Legal doesn't mean moral or decent. FYI, ASDA no longer give gift cards for pricing 'errors', I wonder why.
  3. scottswaha's avatar
    Author
    My local Tesco has moved the offending curry paste, so I'll consider that a victory.
  4. MadeDixonsCry's avatar
    'because there was a gap in the POS offer, then that complied with the trading laws.'

    Where is the gap she is referring to? I cant see it, have i misunderstood?
    scottswaha's avatar
    Author
    Part of Tesco's new deal, 2 for the price of 3. Looks like a scam to me. (edited)
  5. jco83's avatar
    That 'reason' is BS. The "Any 3 for 2" blue & yellow sign is one single long piece. Therefore it should apply to everything on that shelf. Shame on them
    scottswaha's avatar
    Author
    Indeed...I wonder how many people have been scammed. I guess the moral is always take a receipt and always check it.
  6. wpj's avatar
    I had the same problem last time this was on offer with some curry packs (Spice Tailor) which were clearly marked as part of the offer, but they would not honour it. Similar situation with a 3 for £10 offer where the wrong product had been placed at 2 separate parts of the store.
    scottswaha's avatar
    Author
    This isn't a mistake though, it is intentional.
  7. WhichWord's avatar
    I really enjoy Goldfish curry sauce on my deep fried chips.
    it is the best chip shop curry sauce going.
    Try the other types like the Japanese one… very nice.
    MadeDixonsCry's avatar
    You've made me want to buy this now.

    Is simply a shareholder of the product, looking to drum up more business? If so, it has worked.
  8. Justintime12's avatar
    Is this the height of first world problems?
    scottswaha's avatar
    Author
    Eating is somewhat important.
  9. scottswaha's avatar
    Author
    As cecilmcroberts pointed out, this POS is legal, but would a responsible and decent retailer do this...I guess that's why the Supermarkets ask if you want a receipt.
  10. Willy_Wonka's avatar
    One of the several reasons I always use scan as you shop.
    scottswaha's avatar
    Author
    and have your shopping turned over periodically by a spotty youth, no thanks.
  11. hubcms's avatar
    About a month ago I was in Poundland and they had a sales label for Frij 400ml milkshakes, the barcode matched a bottle of Frij milkshake only it was 330ml. The staff couldn't care less.
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