May be more complex if refunded via a foreign marketplace seller & some derivative of Amazon had originally collected & remitted the purchase VAT."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52515360","author":{"@type":"Person","name":"FrampyStinkwonkel"},"datePublished":"2024-04-04T06:43:45.000Z","text":"Seller is pulling a fast one…. Or as we know them, thievery.
Contact Amazon."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52516351","author":{"@type":"Person","name":"DetMerc"},"datePublished":"2024-04-04T09:39:50.000Z","text":"Are you able to check how much has actually been refunded to your bank account or credit card account?
I bought some printer ink from a marketplace seller (on Amazon). It didn't work so I returned it.
The refund on Amazon just showed the net (excluding VAT) amount, so I contacted the seller via Amazon message, and they said that they just hit the 'refund' button, no choice about including or excluding VAT, but that Amazon handle the two parts, base amount and VAT amount separately.
Then a few hours later I got an email from Amazon showing the full amount was being refunded, with \"Item Refund\" and \"Item Tax Refund\" listed separately. The full refund amount did show up on my credit card account.
Hopefully the same will happen for you."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52516786","author":{"@type":"Person","name":"Mich8ll8"},"datePublished":"2024-04-04T10:36:55.000Z","text":"I done a refund yesterday with a third party seller on Amazon and was refunded my full price back including the VAT on it which was separate…maybe get in touch with Amazon as I went through their chat for the refund and did receive an email couple of hours later to say full amount will be refunded back into my account including the VAT."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52517449","author":{"@type":"Person","name":"sydney871"},"datePublished":"2024-04-04T12:14:38.000Z","text":"Thanks all for your response. Looks like I will have to raise it with Amazon."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52521734","author":{"@type":"Person","name":"howarth3"},"datePublished":"2024-04-05T00:00:04.000Z","text":"Was the item fulfilled by Amazon?"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52528257","author":{"@type":"Person","name":"sydney871"},"datePublished":"2024-04-06T01:11:08.000Z","text":"Thanks all got it sorted. Amazon refunded the full amount."}],"commentCount":15,"interactionStatistic":2,"articleSection":"Ask"}