The barcode scans as normal at the till but cashback/missions are not registering.
Is this happening to anyone else?","comment":[{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52617750","author":{"@type":"Person","name":"fisco2001"},"datePublished":"2024-04-21T14:58:09.000Z","text":"It’s to do with new Till System that’s been rolled out in Asda"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52621978","author":{"@type":"Person","name":"jak22"},"datePublished":"2024-04-22T11:35:07.000Z","text":"Nothing appeared on the app after 24 hours but nothing on the website or app about it, got through on the phone after a while, yes its a widespread issue, they do have the transaction but might take another day or so to update in the app, otherwise get back in touch."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52624164","author":{"@type":"Person","name":"bertrum"},"datePublished":"2024-04-22T17:42:57.000Z","text":"Asda finally admitting that there is a problem which is step forward"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52620448","author":{"@type":"Person","name":"Angel21"},"datePublished":"2024-04-22T07:11:07.000Z","text":"I've no idea, And what would the last four numbers be"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52622518","author":{"@type":"Person","name":"Phoenix7777"},"datePublished":"2024-04-22T13:10:30.000Z","text":"This has happened a few times to me but with online orders, it would show at the checkout so much would be earned but then after my delivery nothing tracked in the rewards app, i contacted them on twitter (which seems to be the best way) and they told me to wait, i did, then got back in touch again as nothing had updated, they credited it manually after a few days and several messages."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52617373","author":{"@type":"Person","name":"Ferris"},"datePublished":"2024-04-21T13:29:34.000Z","text":"Yep seems to be a nationwide issue, and CS refuse to acknowledge the problem exists. Looks like this month's mission is going to be a waste of time unless you got all your scans in early.
The weird thing is, it's completely random. Even on the same till, some scans work fine. Bizarre."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52618893","author":{"@type":"Person","name":"badgerbrush"},"datePublished":"2024-04-21T18:40:01.000Z","text":"Did you realy expect more from the new owners ?"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52616817","author":{"@type":"Person","name":"bozo007"},"datePublished":"2024-04-21T11:32:43.000Z","text":"Worked for me yesterday"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52616822","author":{"@type":"Person","name":"fisco2001"},"datePublished":"2024-04-21T11:33:55.000Z","text":"Worked for me as well was a bit slow to update on the app"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52616983","author":{"@type":"Person","name":"Toon_army"},"datePublished":"2024-04-21T12:03:51.000Z","text":"Might need another update? Or are you making sure what ever you're buying is the right size what's on the rewards?"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52617780","author":{"@type":"Person","name":"Abbhioye"},"datePublished":"2024-04-21T15:02:15.000Z","text":"Yes, I am facing a same problem, Asda rewards scanning but not registering the amount. I had a mission of £5 cashback on £15 purchase from George but even after scanning didn't get cashback."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52618147","author":{"@type":"Person","name":"podface1"},"datePublished":"2024-04-21T16:06:47.000Z","text":"yup my scans have been funny since friday, did scans yesterday and nothing showing up"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52619175","author":{"@type":"Person","name":"Angel21"},"datePublished":"2024-04-21T19:46:11.000Z","text":"Perhaps I've just been lucky.My scans are working perfectly"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52621400","author":{"@type":"Person","name":"Speculator"},"datePublished":"2024-04-22T10:05:52.000Z","text":"Anyone know if they've updated the tills yet at Harlow or Stevenage yet?"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52627329","author":{"@type":"Person","name":"Speculator"},"datePublished":"2024-04-23T10:26:33.000Z","text":"On mine, several missions have now been completed but the cashback has not been added to the cashpot."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52628513","author":{"@type":"Person","name":"dave.richardsonskV"},"datePublished":"2024-04-23T14:26:29.000Z","text":"Blue light changing"}],"commentCount":40,"interactionStatistic":10,"articleSection":"Retailer Offers and Issues"}