Claim for damage to your vehicle from Potholes / Damaged roads
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Claim for damage to your vehicle from Potholes / Damaged roads

247
Found 30th Mar
As i found out yesterday, there seems to be more and more potholes out there and you maybe able to claim for damages from your local council / Traffic department

How to make a claim - Contact the organisation responsible to tell them:

  • what the damage was
  • why you think they are responsible
  • the specific location where the damage took place - the road name and the nearest marker post number or feature which identifies the part of the road you were on
  • the date and time the damage was caused
Trespassing on a motorway is a criminal offence. Don’t visit or try to photograph the location where your vehicle was damaged.


England - London red routes - You can check if the road is classed as a red route.

Transport for London customer services
Telephone: 0343 222 1234
8am to 8pm, Monday to Sunday including public holidays


Most A-roads and motorwaysYou can check if Highways England manages the road your car was damaged on.

Highways England
Telephone: 0300 123 5000
24-hour service
info@highwaysengland.co.uk
Find out about call charges


Other English roadsReport the problem to the council that manages the road then contact them for compensation.

Scotland - Find the organisation responsible for an A-road or motorway.

For all other roads, report the problem to the council that manages the road then contact them for compensation.

Wales - Contact Traffic Wales for most A-roads and motorways. You can check which roads Traffic Wales manages.

Traffic Wales
Telephone: 0300 123 1213
contact@traffic-wales.com
Find out about call charges

For all other roads, report the problem to the council that manages the road then contact them for compensation.

Northern Ireland Apply online to the Department for Infrastructure to claim compensation for all types of roads.
Community Updates
fillthathole.org.uk/ gives lots of information, will identify correct authority, and will even Report the defect for you!
GOV.UK Deals

Groups

Top comments
The region where I live spent £150 million last year on paying out claims for potholes, the same amount of money would easily have fixed the issue, but the potholes are still there and claims still going in.
A lot of the potholes have been caused by the GAS and utility companies digging up the roads and only resurfacing the area dug up, surely they should be resurfacing the whole road,they can certainly afford it,No seems us mugs the taxpayers and rates payers are footing the bill for incompetence and greedy energy companies.
Sorry but this is not a deal.
Edited by: "snoopy18" 30th Mar
Up here in the North East is a joke, few roads I've refused to go down anymore they're that bad. Yesterday I seen them fixing one road that's been ruined for months.
Dual carriage way next to mine has a major one that still hasn't been fixed after easily 2 months.
In all my years of driving I've never known the roads to be so bad.
m5rcc26 m ago

Are there are UK Government websites left to post as hot, UK deals?


What?
248 Comments
Are there are UK Government websites left to post as hot, UK deals?
They shouldn’t have too many claims in Wales but Surrey County Council will be inundated if everyone knows about this.
Where there's Blame there's a claim!
It’s unlikely you’ll be successful in the winter time in making a claim because they will use the below dressing temperatures as the cause of the road failing,much more likely to be successful in the warmer months.
Yes, people have to take the time and make a point of reporting these Potholes/damage to the Roads Dept which may help the council get the repairs done more quickly and save our Council Tax on payments to claimants.
Up here in the North East is a joke, few roads I've refused to go down anymore they're that bad. Yesterday I seen them fixing one road that's been ruined for months.
Dual carriage way next to mine has a major one that still hasn't been fixed after easily 2 months.
In all my years of driving I've never known the roads to be so bad.
random question: I was cycling on the roads in london last week due to the DLR strike. The rain covered up the pothole (duh) and I punctured my tires. Does the rule apply to bicycles?
meanmoose7 m ago

random question: I was cycling on the roads in london last week due to the …random question: I was cycling on the roads in london last week due to the DLR strike. The rain covered up the pothole (duh) and I punctured my tires. Does the rule apply to bicycles?


Yes it would.
Anyone had a successful claim yet ?
m5rcc26 m ago

Are there are UK Government websites left to post as hot, UK deals?


What?
MIDURIX2 m ago

What?


Are there any UK Government websites left to post as hot, UK deals? Seems to be that some are simply posting them as deals, when they are public service annoucements at best.
Great and then we all pay it back it some form of tax.
Edited by: "snappyfish" 31st Mar
Sorry but this is not a deal.
Edited by: "snoopy18" 30th Mar
Does this not affect your insurance?
I means technically your had an accident and/or made a claim.
There was a news story recently of a man who would use yellow or white spray paint to mark potholes as male genitalia...The potholes he marked that way were fixed within 2 days. It seems Councils fear prosecution for offending members of the public so fix any pothole that may look like a man willy with testicles so fix them within a day or two to prevent claims against the Council.
Always worth considering.
I have made a claim and was successful. I used the template on Martins Money Saving website. They paid out without any problem. It will be different from council to council though
Vigilante ‘artist’ covers potholes with massive penises metro.co.uk/201…26/
The region where I live spent £150 million last year on paying out claims for potholes, the same amount of money would easily have fixed the issue, but the potholes are still there and claims still going in.
A lot of the potholes have been caused by the GAS and utility companies digging up the roads and only resurfacing the area dug up, surely they should be resurfacing the whole road,they can certainly afford it,No seems us mugs the taxpayers and rates payers are footing the bill for incompetence and greedy energy companies.
joedastudd9 m ago

Does this not affect your insurance?I means technically your had an …Does this not affect your insurance?I means technically your had an accident and/or made a claim.


Technically, perhaps. But anyone who tells their insurance company about privately settled or minor bumps and dings is a fool.
Avatar
deleted929126
I remember making a claim many years ago, I buckled an alloy and ruined a brand new pirelli rubber band (215/35/19), council offered £50 - when I told them it cost me over £500 per corner i was told to take it or leave it.
le_jaeger6 m ago

Technically, perhaps. But anyone who tells their insurance company about …Technically, perhaps. But anyone who tells their insurance company about privately settled or minor bumps and dings is a fool.



Which is all fine until you have an accident and your insurance try everything to get out of paying.
The council is going to be doing everything by the book so it's not like it's going to take much digging for your insurance to find the claim and have valid reason to void the claim and make any future insurance higher.
deleted92912630th Mar

I remember making a claim many years ago, I buckled an alloy and ruined a …I remember making a claim many years ago, I buckled an alloy and ruined a brand new pirelli rubber band (215/35/19), council offered £50 - when I told them it cost me over £500 per corner i was told to take it or leave it.



Then you should have issued a County Court summons to the leader of the Council & claimed through the Court.....The Council leader would have had to appear in person as you cannot send someone on your behalf to represent you in the County Court. You would have also got your full expenses back.
How on earth is this a deal and not a heads up (therefore belonging in misc)?

You are unlikely to get anything either if the pothole hasn't already been reported to the council (not by yourself), maybe the OP should actually say what to be aware of rather than just 'claim claim claim'
Edited by: "julieallen" 30th Mar
SixtyFive2 m ago

Then you should have issued a County Court summons to the leader of the …Then you should have issued a County Court summons to the leader of the Council & claimed through the Court.....The Council leader would have had to appear in person as you cannot send someone on your behalf to represent you in the County Court. You would have also got your full expenses back.


If you win.
There was an instance a year and half ago where I hit a really dodgy pothole and still gives me neck problems to this day stiff neck that gets sore if not moved around often.

Should claimed back then but couldn't be bothered with the hassle. What a fool I am
Nice photo.
After the snow there are a lot more around, disgusting the government don’t use all our road taxes to pay for roads
julieallen7 m ago

If you win.



If you have your evidence then you win. A good picture or short video of the pothole & damage it's caused is enough....Just place a piece of wood across the hole then measure it's depth & grab a picture from ground level & you win. Do this before you tell the Council or they will fill it in as rapidly as possible to prevent your claim.
joedastudd25 m ago

Does this not affect your insurance?I means technically your had an …Does this not affect your insurance?I means technically your had an accident and/or made a claim.


No as you aren’t claiming from your insurance.
Avatar
deleted929126
SixtyFive11 m ago

Then you should have issued a County Court summons to the leader of the …Then you should have issued a County Court summons to the leader of the Council & claimed through the Court.....The Council leader would have had to appear in person as you cannot send someone on your behalf to represent you in the County Court. You would have also got your full expenses back.


I was only 19/20 at the time, couldn't be bothered with the hassle or waiting - ended up getting my wheel repaired free at my work and bought a budget tyre instead, £500 would've been new wheel and same spec tyre. I don't think county court is a thing in Scotland either, there likely IS a similar alternative however.

if it were to happen nowadays I'd for sure be taking them for every penny. Shame I drive a grown-up "family car" with balloon tyres nowadays.
SixtyFive14 m ago

Then you should have issued a County Court summons to the leader of the …Then you should have issued a County Court summons to the leader of the Council & claimed through the Court.....The Council leader would have had to appear in person as you cannot send someone on your behalf to represent you in the County Court. You would have also got your full expenses back.


lol behave
Weehamish30th Mar

Comment deleted



You tell them it's damaged your vehicle & they will fill it in as rapidly as possible to prevent you being able to prove your claim.
ngs1 h, 8 m ago

Yes, people have to take the time and make a point of reporting these …Yes, people have to take the time and make a point of reporting these Potholes/damage to the Roads Dept which may help the council get the repairs done more quickly and save our Council Tax on payments to claimants.


Nearly all councils have a system to log road issues, whether upcoming issue which requires minimal intervention ( cheap) or proper issue like a pothole which requires urgent intervention ( expensive). They have a grading system and prioritise the work accordingly.
They have inspectors which drive around usually at night logging the state of every road in that council area. They also depend on members of the public to report issues.

Where possible and where its legal and safe report all such issues to the council. Including if the problem is small because that repair would be cheap and prevent it becoming a major and more expensive problem. This will save our councils money.

The reason I know this is because I met with the company that provides this software to most councils in the UK.

The software also logs the state of street furniture like street lamps and Bench's etc.
Edited by: "polarbaba" 30th Mar
bonecrusher900014 m ago

No as you aren’t claiming from your insurance.


Technically your insurance has to be informed about every incident you are involved in. Claim or not. It's in all standard terms. And a risk factor.

In reality if you tell your insurance about getting £50 off the council and being in a non-claim incident you'll be a net loser.
I have a cracked alloy which I’m sure has been caused by potholes. Is this the kind of damage they will pay out for?
beardsbn58 m ago

Anyone had a successful claim yet ?


I did, but had to start court proceedings. It's a nightmare. Unless the pothole has caused significant damage then don't bother.
SixtyFive37 m ago

Vigilante ‘artist’ covers potholes with massive penises htt …Vigilante ‘artist’ covers potholes with massive penises http://metro.co.uk/2018/03/13/vigilante-artist-covers-potholes-massive-penises-7383226/


I love this, particularly the name of one vigilante artist... 'the legendary Wanksy'.


(PS remember folks - do not make fraudulent claims)
Buckled a wheel and wrote off tyre a few years ago Knowsley council refused to pay. Apparently if I can remember they claimed they on ly had to check the road periodically. Pot hole was full of water anyone on a push bike or motor bike could have been killed. Kept an eye on this particular damage on the road and they used to fill it in every few weeks but it was the time in between were it was extremely dangerous
SixtyFive18 m ago

You tell them it's damaged your vehicle & they will fill it in as rapidly …You tell them it's damaged your vehicle & they will fill it in as rapidly as possible to prevent you being able to prove your claim.


No they wont though... and you need to take a picture to claim... why is this crappy thing even on a deal site? this is not a deal!

HDUK once again allowing crap on their site
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