Posted 24 January 2021
Amazon Complaint
Id like an email address for either the head office of amazon complaints or the CEO of amaozn. Ive seen a few floating round on google but unsure if any are fake.
Does anyone have any info please?
Does anyone have any info please?
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sorted byI had a complaint with them recently where I was just going round in circles with the phone/live chat chat customer services. Was getting nowhere. Resolved within a couple of days of sending an email to that address.
/anecdote
I seem to recall watching a Black Mirror episode (Smithereens) were the only way to talk to the CEO was to kidnap an employee, not that I endorse such a course of action!
Jeff@Amazon.com for Jeff Bezos
Had a peek and narrowed it down a bit - here's the link for Amazon UK ceoemail.com/s.p…590
Thank's and cheer's
He does read some emails sent to him by customers. If he reads one and doesn't like what he's read, he forwards the email to his team and sends his signature question mark which indicates "drop everything, get this sorted, NOW".
inc.com/bus…tml
Yeah, I'm sure he is like "oh look a £10 purchase on my web site didn't go well for a customer, wait while I take another sip of my Champagne on my $400M yacht"...
The Bezos question mark is pretty well documented lol.
Yes he is CEO/owner.
Last time I complained was when I was watching an Amazon Logistics tracker, peeked out the window to see the guy coming and saw him at the wrong building number next to mine.
Next I knew it was "delivered through letterbox" to the same flat number, different building. This has happened twice to me now so, not only is it a shame I can't trust my neighbours, but Amazon just say "we'll look into it" (though if you buy from Amazon themselves, they ship a replacement order - if it's Amazon Warehouse you're out of luck).
I find the telephone option more productive if you want to escalate something - maybe give that a try first. Though, I'm not sure if you have.
It’s not the owner who will come back to you it’s not even their own email address but their top customer service team, expect a reply in 24 hours and for them to sort it.
that one has been disconnected since the first lockdown jeff@amazon.com is the best to use.
Yeah, but that's just marketing PR - do you think someone that has a net worth of $200Bilion is going to personally reply to an email? (edited)
Looks like Jeff will be getting an email soon (just kidding, hopefully I don't get so annoyed with Amazon I have to resort to it). Wonder if he gets begging emails as well. Probably!
Is Jeff Bezos the USA ceo?
Yeah - even on the post about that $400M yacht there people posting begging letters...
He will still be there just not as CEO and I doubt they will removed the email address, even if they did there will always be a replacement like at any other big company that takes customer service seriously. (edited)
Your response makes no sense? Did you actually read what I posted?
Well it looks like you won't be able to contact Jeff any more...
you never contacted Jeff that was my point, he is still there anyway so your comment makes no sense as he is not actually leaving the company fully, he is still there as Executive Chair.
Dude? Really? Go re-read my post on the 24th...
Thing is I plenty others would looked at this thread and had seen it before, clicked on new comments button and thought you were just being a bit dumb with the announcement on the same day. Now it makes sense but hey good one, if you have to explain it was a joke based on a week earlier comment. (edited)