AO.com returns... Can they ?

29
Posted 17th Dec 2016
I ordered a sound bar from AO.com and received it on Wednesday.
I opened it today (Saturday) and connected to the TV.... the sound wasn't anything special.... so I repackaged it back in the original packaging for it to be returned.
I phoned AO.com and they want to charge me for returning the item as it has been turned on (used).

Can they do this ?
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