It will NEVER be a problem for me. I love technology, but I drew a line at these AI devices. They will only become more intrusive in the future.
Just more scaremongering nonsense.
They analyse data so what? Phone calls have been monitored for many years, scammers can listen in on mobile phone calls, cordless phones can be listened in on using a standard radio, this is a small percentage of info being analysed whereas the other is far more wide spread.
When you use anything Google, YOU are the product.
Siri's recordings are encrypted and anonymized and is completely …Siri's recordings are encrypted and anonymized and is completely independent of your iCloud account, so the reviewer has no idea who the recording is by.Amazon's and Google's are intrinsically linked to your personal accounts.Should the servers of all three be hacked and their contents leaked, Siri's data would be scrambled and therefore useless, the others would be personally identifyable to each individual and would also contain everyone's entire history of recordings.That's the key difference.
You're conflating two things.
1) The tie between your account and recordings - allowing you to personally access them online or whatever and 2) what the employee or contractor has access to.
Just because you can login and review your own recordings, inferring a direct link between your account and the recording, does not mean the employee or contractor has access to that information. We know this because they've told us - those responsible for reviewing the recordings do not have access to your account information - all three parties have said this, and in the case of Google they said they also manipulate the voice so they can't recognise your by how you sound either.
To be more specific on Siri, and your points on being stored anonymously, it is true to say that Siri recordings are not stored with your Apple ID or email address etc. They're stored with a random number - however this random number still belongs to you. All of your recordings have this same random number. This segregation this adds a layer of protection, as let's pretend the horde of Siri data was hacked into, but the rest of Apple's system were not accessed - all the hackers have is the random number but no idea who it belongs to.
What that doesn't mean though is that Apple does not know who it belongs to. It must have the means know who it belongs to in order to comply with data laws, for example, if you wish to ask Apple to remove all of your personal information, they must. If Apple said OK we removed all your stuff but we still have all of your Siri recordings then they would be in breach of data laws.
And therefore nothing prevents Google or Amazon also using this method, yet still providing access to the recordings online.
Author
No surprises,everybody is listening & spying..🔎 (edited)
Always makes me smile when someone posts something like this, they don't …Always makes me smile when someone posts something like this, they don't seem to realise that we are being tracked and recorded by CCTV everyday but no one seems to care about that .
CCTV tracking your whereabouts isn't even in the same league as the level of information Google is keeping on you. Google knows where you are, who your family is, your medical conditions, your internet history, what you eat, who you talk to - basically your entire life.
Everyone does it.Apple for Siri. Amazon for Alexa.They listen to improve …Everyone does it.Apple for Siri. Amazon for Alexa.They listen to improve the speech recognition and add answers to questions it has no response for.
Siri's recordings are encrypted and anonymized and is completely independent of your iCloud account, so the reviewer has no idea who the recording is by.
Amazon's and Google's are intrinsically linked to your personal accounts.
Should the servers of all three be hacked and their contents leaked, Siri's data would be scrambled and therefore useless, the others would be personally identifyable to each individual and would also contain everyone's entire history of recordings.
It will NEVER be a problem for me. I love technology, but I drew a line at …It will NEVER be a problem for me. I love technology, but I drew a line at these AI devices. They will only become more intrusive in the future.
Same, I cant believe people jump at these.
Theres a reason that all these companies sell their devices so cheap and it's because the consumer is part of the RnD. It's just mass data gathering to help build their AI. Of course they are listening to everything you say. You'd be naive to think that the only things they record are when you say 'hey Alexa/siri/google.
You can view/hear what's being recorded, go to myactivity.google.com/myactivity & filter to show only voice & audio. You may have hundreds of audio clips you never knew were recorded. (edited)
Always makes me smile when someone posts something like this, they don't seem to realise that we are being tracked and recorded by CCTV everyday but no one seems to care about that .
Everyone does it.
Apple for Siri. Amazon for Alexa.
They listen to improve the speech recognition and add answers to questions it has no response for.
You're conflating two things.1) The tie between your account and …You're conflating two things.1) The tie between your account and recordings - allowing you to personally access them online or whatever and 2) what the employee or contractor has access to.Just because you can login and review your own recordings, inferring a direct link between your account and the recording, does not mean the employee or contractor has access to that information. We know this because they've told us - those responsible for reviewing the recordings do not have access to your account information - all three parties have said this, and in the case of Google they said they also manipulate the voice so they can't recognise your by how you sound either.To be more specific on Siri, and your points on being stored anonymously, it is true to say that Siri recordings are not stored with your Apple ID or email address etc. They're stored with a random number - however this random number still belongs to you. All of your recordings have this same random number. This segregation this adds a layer of protection, as let's pretend the horde of Siri data was hacked into, but the rest of Apple's system were not accessed - all the hackers have is the random number but no idea who it belongs to.What that doesn't mean though is that Apple does not know who it belongs to. It must have the means know who it belongs to in order to comply with data laws, for example, if you wish to ask Apple to remove all of your personal information, they must. If Apple said OK we removed all your stuff but we still have all of your Siri recordings then they would be in breach of data laws.And therefore nothing prevents Google or Amazon also using this method, yet still providing access to the recordings online.
They did say that, but then the following week they issued another statement.
Amazon, 11/4/2019, after the story about employees listening to user recordings:
"We have strict technical and operational safeguards, and have a zero tolerance policy for the abuse of our system. Employees do not have direct access to information that can identify the person or account as part of this workflow. All information is treated with high confidentiality and we use multi-factor authentication to restrict access, service encryption and audits of our control environment to protect it."
Amazon, 24/4/19 after employees were caught accessing user locations:
"[Access] to internal tools is highly controlled, and is only granted to a limited number of employees who require these tools to train and improve the service by processing an extremely small sample of interactions. Our policies strictly prohibit employee access to or use of customer data for any other reason, and we have a zero tolerance policy for abuse of our systems. We regularly audit employee access to internal tools and limit access whenever and wherever possible."
Always makes me smile when someone posts something like this, they don't …Always makes me smile when someone posts something like this, they don't seem to realise that we are being tracked and recorded by CCTV everyday but no one seems to care about that .
Guess u never read the 1st comment in the thread (edited)
As opposed to amazon which try and sell you things based on your …As opposed to amazon which try and sell you things based on your conversations.......never had that with google
Of course you have. They just appear in the form of targeted ads. For example if you search dog food or start talking about dog food to your Google Home then you'll tend to see ads popping up in search results, on websites and on social media sites for dog food.
Of course you have. They just appear in the form of targeted ads. For …Of course you have. They just appear in the form of targeted ads. For example if you search dog food or start talking about dog food to your Google Home then you'll tend to see ads popping up in search results, on websites and on social media sites for dog food.
That’s never happened to me and I use google all the time.
It has, you just haven't noticed it. Google do this, it's no secret. It's …It has, you just haven't noticed it. Google do this, it's no secret. It's literally their main source of revenue.Targeted ads. Look it up.
I turned off all the targeted ads stuff, that probably explains it. You can turn off the voice recording stuff too.
One day, your data will be available for sale for use in many personal, social and good citizenship credit system. You are warned not to be excessive about your bad behaviour.
Like, if you are an angry person, with violent temper, you may not be about to buy a train ticket. Like, if you clicked on certain web sites, your job application may not voided. What state pension that you may be entitled to based on your credit to society.
CCTV tracking your whereabouts isn't even in the same league as the level …CCTV tracking your whereabouts isn't even in the same league as the level of information Google is keeping on you. Google knows where you are, who your family is, your medical conditions, your internet history, what you eat, who you talk to - basically your entire life.CCTV is peanuts in comparison.
I’ve given up responding to people who use the CCTV or government surveillance arguments. They ignore the fact that there are, at least in theory, more controls in place regarding the access to and use of that data and the fact that the volume of data obtainable about them via CCTV or even from their smartphones pinging cell towers etc pales in comparison with the volume of data about them processed online. Many people don’t care about data privacy or security until there’s a breach at a service they use. Then, they’re up in arms.
I put the information out there but then just try to ignore the skeptics and their folly or those that say they don’t care. They will learn the hard way at some point.
They did say that, but then the following week they issued another …They did say that, but then the following week they issued another statement.Amazon, 11/4/2019, after the story about employees listening to user recordings:"We have strict technical and operational safeguards, and have a zero tolerance policy for the abuse of our system. Employees do not have direct access to information that can identify the person or account as part of this workflow. All information is treated with high confidentiality and we use multi-factor authentication to restrict access, service encryption and audits of our control environment to protect it."Amazon, 24/4/19 after employees were caught accessing user locations:"[Access] to internal tools is highly controlled, and is only granted to a limited number of employees who require these tools to train and improve the service by processing an extremely small sample of interactions. Our policies strictly prohibit employee access to or use of customer data for any other reason, and we have a zero tolerance policy for abuse of our systems. We regularly audit employee access to internal tools and limit access whenever and wherever possible."https://www.engadget.com/2019/04/24/amazon-alexa-location-data-auditors/
What you have highlighted from the two articles is saying the exact same thing. That those required to improve the service have access to data. But nothing you highlighted mentions having access to your account information - email address, name etc.
Location is not account information, and if it is resolved to town level, isn't personally identifiable either.
We've already established that regardless of segregation or anonymisation that linking to real data is going to be a possibility in order to comply with data regulations.
The only question is how many people are able to do that. It should just be limited those who create and maintain the systems. We will never know the true answer to this.
Ultimately it should be your expectation that people inside a company have access to all of your information.
Mobile phone companies know your every move. Credit card companies know the porn sites you subscribe to. Government departments know your salary. Doctors know about your tickily anus.
The list goes on.
Even if the sales team, the cleaner, the finance team are all restricted from accessing information, those in the IT and infrastructure teams will hold the keys. Those who created the systems will require access. Those who maintain the systems will require access.
I think this whole concern over people listening to you is totally the wrong angle to be coming at it from. People should instead be concerned over options regarding opting-out, options regarding data retention if they're happy to have their recordings saved - automatic deletion, being able to manually delete and so on and having those options front-and-centre, and something you set upfront, not after the fact.
Of course you have. They just appear in the form of targeted ads. For …Of course you have. They just appear in the form of targeted ads. For example if you search dog food or start talking about dog food to your Google Home then you'll tend to see ads popping up in search results, on websites and on social media sites for dog food.
True for search (and much, much more), but not true to voice.
Google does not use voice or your email (any more) for advert targeting.
They use your personal profile (age, gender), your search history, what apps you've installed, your location and web history where you visit sites that use Google services. They also dish out ads to the different people on the same IP address. So if you search for dog food you can end up with dog food on another device that isn't your own. This is also employed on YouTube recommendations.
One day, your data will be available for sale for use in many personal, soc …One day, your data will be available for sale for use in many personal, social and good citizenship credit system. You are warned not to be excessive about your bad behaviour. Like, if you are an angry person, with violent temper, you may not be about to buy a train ticket.Like, if you clicked on certain web sites, your job application may not voided.What state pension that you may be entitled to based on your credit to society.
I heard a similar thing on Radio 4 which explained that, today, banks hire social media companies to trawl through your social media to check your credit worthiness ( in addition to your credit score) and also your contacts when applying for mortgages and loans. Furthermore if you know some dodgy people and are "friends" with them on social media, that will also affect your application.
I cancelled my TV licence and not long after Google Opinion Rewards started asking about my viewing habits. I've genuinely no interest in live broadcasts so I've nothing to worry about but it's worrying to think that Google might be selling personal identifiable information to an organisation who are essentially trumped-up private investigators.
30 Comments
sorted byThey analyse data so what? Phone calls have been monitored for many years, scammers can listen in on mobile phone calls, cordless phones can be listened in on using a standard radio, this is a small percentage of info being analysed whereas the other is far more wide spread.
You're conflating two things.
1) The tie between your account and recordings - allowing you to personally access them online or whatever and 2) what the employee or contractor has access to.
Just because you can login and review your own recordings, inferring a direct link between your account and the recording, does not mean the employee or contractor has access to that information. We know this because they've told us - those responsible for reviewing the recordings do not have access to your account information - all three parties have said this, and in the case of Google they said they also manipulate the voice so they can't recognise your by how you sound either.
To be more specific on Siri, and your points on being stored anonymously, it is true to say that Siri recordings are not stored with your Apple ID or email address etc. They're stored with a random number - however this random number still belongs to you. All of your recordings have this same random number. This segregation this adds a layer of protection, as let's pretend the horde of Siri data was hacked into, but the rest of Apple's system were not accessed - all the hackers have is the random number but no idea who it belongs to.
What that doesn't mean though is that Apple does not know who it belongs to. It must have the means know who it belongs to in order to comply with data laws, for example, if you wish to ask Apple to remove all of your personal information, they must. If Apple said OK we removed all your stuff but we still have all of your Siri recordings then they would be in breach of data laws.
And therefore nothing prevents Google or Amazon also using this method, yet still providing access to the recordings online.
CCTV tracking your whereabouts isn't even in the same league as the level of information Google is keeping on you. Google knows where you are, who your family is, your medical conditions, your internet history, what you eat, who you talk to - basically your entire life.
CCTV is peanuts in comparison.
Siri's recordings are encrypted and anonymized and is completely independent of your iCloud account, so the reviewer has no idea who the recording is by.
Amazon's and Google's are intrinsically linked to your personal accounts.
Should the servers of all three be hacked and their contents leaked, Siri's data would be scrambled and therefore useless, the others would be personally identifyable to each individual and would also contain everyone's entire history of recordings.
That's the key difference. (edited)
Same, I cant believe people jump at these.
Theres a reason that all these companies sell their devices so cheap and it's because the consumer is part of the RnD. It's just mass data gathering to help build their AI. Of course they are listening to everything you say. You'd be naive to think that the only things they record are when you say 'hey Alexa/siri/google.
Apple for Siri. Amazon for Alexa.
They listen to improve the speech recognition and add answers to questions it has no response for.
It has, you just haven't noticed it. Google do this, it's no secret. It's literally their main source of revenue.
Targeted ads. Look it up.
Ah but you might not have mentioned dog food.
They did say that, but then the following week they issued another statement.
Amazon, 11/4/2019, after the story about employees listening to user recordings:
"We have strict technical and operational safeguards, and have a zero tolerance policy for the abuse of our system. Employees do not have direct access to information that can identify the person or account as part of this workflow. All information is treated with high confidentiality and we use multi-factor authentication to restrict access, service encryption and audits of our control environment to protect it."
Amazon, 24/4/19 after employees were caught accessing user locations:
"[Access] to internal tools is highly controlled, and is only granted to a limited number of employees who require these tools to train and improve the service by processing an extremely small sample of interactions. Our policies strictly prohibit employee access to or use of customer data for any other reason, and we have a zero tolerance policy for abuse of our systems. We regularly audit employee access to internal tools and limit access whenever and wherever possible."
engadget.com/201…rs/
As opposed to amazon which try and sell you things based on your conversations.......never had that with google
Guess u never read the 1st comment in the thread (edited)
Of course you have. They just appear in the form of targeted ads. For example if you search dog food or start talking about dog food to your Google Home then you'll tend to see ads popping up in search results, on websites and on social media sites for dog food.
That’s never happened to me and I use google all the time.
I turned off all the targeted ads stuff, that probably explains it. You can turn off the voice recording stuff too.
Like, if you are an angry person, with violent temper, you may not be about to buy a train ticket.
Like, if you clicked on certain web sites, your job application may not voided.
What state pension that you may be entitled to based on your credit to society.
I’ve given up responding to people who use the CCTV or government surveillance arguments. They ignore the fact that there are, at least in theory, more controls in place regarding the access to and use of that data and the fact that the volume of data obtainable about them via CCTV or even from their smartphones pinging cell towers etc pales in comparison with the volume of data about them processed online. Many people don’t care about data privacy or security until there’s a breach at a service they use. Then, they’re up in arms.
I put the information out there but then just try to ignore the skeptics and their folly or those that say they don’t care. They will learn the hard way at some point.
What you have highlighted from the two articles is saying the exact same thing. That those required to improve the service have access to data. But nothing you highlighted mentions having access to your account information - email address, name etc.
Location is not account information, and if it is resolved to town level, isn't personally identifiable either.
We've already established that regardless of segregation or anonymisation that linking to real data is going to be a possibility in order to comply with data regulations.
The only question is how many people are able to do that. It should just be limited those who create and maintain the systems. We will never know the true answer to this.
Ultimately it should be your expectation that people inside a company have access to all of your information.
Mobile phone companies know your every move.
Credit card companies know the porn sites you subscribe to.
Government departments know your salary.
Doctors know about your tickily anus.
The list goes on.
Even if the sales team, the cleaner, the finance team are all restricted from accessing information, those in the IT and infrastructure teams will hold the keys. Those who created the systems will require access. Those who maintain the systems will require access.
I think this whole concern over people listening to you is totally the wrong angle to be coming at it from. People should instead be concerned over options regarding opting-out, options regarding data retention if they're happy to have their recordings saved - automatic deletion, being able to manually delete and so on and having those options front-and-centre, and something you set upfront, not after the fact.
True for search (and much, much more), but not true to voice.
Google does not use voice or your email (any more) for advert targeting.
They use your personal profile (age, gender), your search history, what apps you've installed, your location and web history where you visit sites that use Google services. They also dish out ads to the different people on the same IP address. So if you search for dog food you can end up with dog food on another device that isn't your own. This is also employed on YouTube recommendations.
As well as FB, Twitter etc
I heard a similar thing on Radio 4 which explained that, today, banks hire social media companies to trawl through your social media to check your credit worthiness ( in addition to your credit score) and also your contacts when applying for mortgages and loans. Furthermore if you know some dodgy people and are "friends" with them on social media, that will also affect your application.