Posted 5 hours ago

Dazn.com

Does anyone know if dazn.com offer a cancellation from there website.

I brought a sub to watch the anthony joshua fight and cancelled it, they sent me an email stating it was cancelled and no payment would be taken.

Today they took payment.

They are trying to convince me there is no cancellation option on their website, and it has to be done through a Web chat.

Any help would be greatly appreciated
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  1. Gohan123's avatar
    Other way of watching fight...
  2. SaturdayGigs's avatar
    What you may have cancelled is the future automatic renewal which you can do through the Manage My Subscription option with the My Account section of our app. As such we will continue to take the monthly payments for the length of the agreed subscription, in this case 12 months.
    james.curry's avatar
    Author
    Nope, it was a 30 day thing.

    I cancelled on the 4th then about an hour after I cancelled received an email stating:

    Your subscription for DAZN has been cancelled
    Hey James,

    Your subscription for DAZN has now expired and no further payment will be taken from you. We're sorry to see you go.

    I had no access to dazn and it showed no active subscription under my subscriptions.

    They're now saying there's a 30 day cancellation period.
  3. eelvis's avatar
    I used Google pay so I could cancel with them and got a year free.
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