Hi, could you please start by closing the app, clearing the app cache and reopening and log in again and recheck.
If the issue persists, can you please check your app settings in the iOS beta version you have installed.
three bars top left > settings > app notifications > relevant sliders are set to orange
Then check that your previously selected deal alerts are still saved and displayed (profile > your deal alerts)
These alerts have to match the exact alert text - so 'Ninja Fryer' in a deal title wouldn't generate an alert saved as "Ninja Air Fryer" - there are no wildcards, so it's not the same as our main site search.
If everything is set up correctly, and you are still not getting alerts, can you then please report the bug to the app team via the app contact form (three bars top left > settings > contact us > select contact option) as this will include device and software version information for the app team to investigate further.
Hopefully the issue can be resolved quickly
Author
Thanks. It’s not that I’m not getting notifications. My saved deal alert keywords have disappeared. Will use the contact us option. Thanks. (edited)
Hopefully the iOS app team can replicate and resolve any issues. I've also added a bit more information to the thread title in case other members on the same iOS beta version are also finding the same issue with their previously saved notifications disappearing.
I have this no report this every release, beta is awful but happy to take part, but it seems the bugs remain
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sorted byIf the issue persists, can you please check your app settings in the iOS beta version you have installed.
three bars top left > settings > app notifications > relevant sliders are set to orange
Then check that your previously selected deal alerts are still saved and displayed (profile > your deal alerts)
These alerts have to match the exact alert text - so 'Ninja Fryer' in a deal title wouldn't generate an alert saved as "Ninja Air Fryer" - there are no wildcards, so it's not the same as our main site search.
If everything is set up correctly, and you are still not getting alerts, can you then please report the bug to the app team via the app contact form (three bars top left > settings > contact us > select contact option) as this will include device and software version information for the app team to investigate further.
Hopefully the issue can be resolved quickly