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  1. Radfordq's avatar
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    Sigma's avatar
    We have raised a bug ticket for this now so the app team can investigate further. Thank you for taking the time to report
  2. Sigma's avatar
    Hi can you click three bars top left > settings > hotukdeals notifications and review which notification you have set. The orange bell icon should be displayed against your preferred notifications, and you will only get notifications when these settings apply. 

    Can you also check that you have the latest version of the app installed.

    If you are still having issues, can you please report to the app team directly, as it may be specific to your device or OS. The report will include relevant information in the contact form footer, so the app team can investigate further.  Click 3 bars top left > About > Contact and this will typically default to an email contact form.

    Thank you  
     
  3. Radfordq's avatar
    Author
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    Hi, you can see the notification bell is red when on the notification page and not red on the other page.

    When I click to try to contact you it takes me out of the app (iPhone)
    Version number of my app also attached
    51073351-c93Io.jpg (edited)
    Sigma's avatar
    Thank you, could you please also let us know which model iPhone you have and which iPhone software version is currently installed
  4. packard's avatar
    In running beta and deal alerts have failed for
    Months I keep reporting but no reply ever back @sigma how do I speak direct or am
    I missing a forum link for feedback ?

    I’ve been submitting via App Store test flight
    Sigma's avatar
    Hi I reported it and created a ticket and it has since been reported by members of other pepper sites too. Unfortunately I don't have any updates on a fix date but the app team are currently working on a resolution
  5. packard's avatar
    Again today’s latest version on beta 7.05.0 is still truly awful.

    Duly report again, and offer to email videos of the bug if they provide me a link etc.
  6. packard's avatar
    Sorry to say beta again not working on lattes beta release Version: 7.05.1 (705101), reported again via test flight.
  7. packard's avatar
    Reported again on test flight the latest version on test flight 7.06.0 fails with same issues.
    Sigma's avatar
    HI I've been in touch with our iOS app team, and they confirmed that they are aware of the app notifications issue and have previously reported it as a bug, so they are working on a fix
  8. packard's avatar
    Thanks, the latest release today 7.06.0 still has exactly the same issues.
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