Posted 27 September 2023
Notifications icon not working on iPhone app
The notification “bell”icon at the bottom of the screen does not show as red or with a number on it even when there are alerts triggered
As per the photo, it shows no alerts, however there are actually alerts
As per the photo, it shows no alerts, however there are actually alerts
Community Updates
19 Comments
sorted byCan you also check that you have the latest version of the app installed.
If you are still having issues, can you please report to the app team directly, as it may be specific to your device or OS. The report will include relevant information in the contact form footer, so the app team can investigate further. Click 3 bars top left > About > Contact and this will typically default to an email contact form.
Thank you
Hi, you can see the notification bell is red when on the notification page and not red on the other page.
When I click to try to contact you it takes me out of the app (iPhone)
Version number of my app also attached
(edited)
Months I keep reporting but no reply ever back @sigma how do I speak direct or am
I missing a forum link for feedback ?
I’ve been submitting via App Store test flight
Duly report again, and offer to email videos of the bug if they provide me a link etc.