Posted 7 April 2023
Share link not opening for people without the app
I've been sharing some links with my family and friends but they can never open it as they don't have the app. I removed the 'share deal from app' from the link and it worked. Just thought I'd share here for anyone else having trouble sharing a deal.
Community Updates
21 Comments
sorted byThat's not conducive to good UX for either the sender or reciever as most will be reluctant to install the app just to check/use one deal.
Is there a reason this is the case?
I would expect that a non-app user would receive a link that allows them to open in their default browser.
Currently I have to find the deal via the browser and share the URL that way. Which is encouraging me to share less deals with possibly interested friends/family.
Otherwise, I can click through to the deal site and send the reciever that page - which means you lose your commission, right?
Update: We have spoken to the Product team, and they are actively reviewing how share links are directed on the app. They are committed to finding solutions that provide a better user experience for our Community members. (edited)
If I share any deal from the Google play store or Apple app store app it doesn't work unless the person I have shared it to has the HotUKDeals app.
This seems counter productive as surely it should redirect them to the website if they don't have the app so they can read about the deal and follow the link.
Because the link opens in the user's default browser no? It should be the same on mobile but users are prompted to download the app instead of being directed to the deal in their mobile browser.
If I find a HUKD link I want to share with friends or family and use the share button on the deal the link then asks the user to install the HUKD app. I am using an android device.
Is this by design?
If I copy the URL manually and share it's fine.