Unfortunately, this deal has expired 16 June 2018.
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261°
Posted 17 April 2018
Lego The Incredibles (Nintendo Switch pre-order) @ 365Games (delivered)
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Mechtup
Joined in 2014
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2,401
About this deal
This deal is expired. Here are some options that might interest you:
Cheapest price by a fair amount! To be released 13th July 2018. Perfect timing considering The Incredibles 2 is coming out in cinema soon.
More details at Community Updates
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Also there's an edition with a free mini-fig of Edna, which is £39.99
base.com/buy…htm
I had the same when I found a deal! It's only a pound either way, so not an issue. Thank you for putting the deal up!
Hmm I did search in google for it but it didn’t come up!
I placed two orders one day after another and used points I gained previously to convert into vouchers to use on those orders. On the third day, I received an email advising of a promotion whereby if I convert my points into vouchers and redeem them against an order, I can gain an additional amount of points, eligible for one week only.
As I had literally placed two orders over the previous two days, I asked if they could give me the points, instead of me cancelling and reordering, as I had already converted my points into a voucher and redeemed it. They told me basically if they did it for me, everyone would have to get the same treatment, so tough. I rated their service as poor in response.
I got an email back from 'Mia', a trainee customer service person (that should have been the clue), that she might be able to offer me some points as a token gesture, but just to be clear, I wouldn't be getting anywhere near what I could have received had I placed the order when the promotion went live. She then had the cheek to demand that I change how I personally rated the service that she gave me.
Needless to say, I gave them a mouthful. I have cancelled my order for Shenmue (the other was too late to cancel) and I will be closing down my account. I would strongly recommend everyone else does likewise, as they do not give a damn about customer loyalty, unlike thegamecollection and base.com, who have to date been excellent and of course don't take money up front.
Previously I would defend 365games but after this email response, I will no longer support them and will be closing my account. Please think twice before using this company if you care about loyalty schemes, as they have no loyalty to their customers. (edited)
Don't get me wrong, I'm not saying there have been issues with orders going missing or being late, my issue is specifically with their so called loyalty scheme. They were extremely inflexible with me and had I instead converted my points and placed my orders two days later, I would then have been entitled to the extra points. Seems a bit ridiculous to penalise a customer for the sake of two days, rather than give them what they should have been entitled to by rights, especially as the orders had not been despatched by that stage. (edited)