Unfortunately, this deal has expired 24 December 2021.
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875°
91 Posted 21 December 2021
Virgin media 100mb and landline for £23.95 per month plus £100 bill credit effective £18.40 per month 18m Contract @ Virgin Media
Shared by
jb66
Joined in 2008
48
1,870
About this deal
This deal is expired. Here are some options that might interest you:
£18.40'
Effective monthly cost
How it works
It's £23.95/mth for broadband & line rental, but you get an automatic £100 bill credit from Virgin Media on your first bill, so you'll pay nothing for four months.
Factor that in and it's £331.10 over the 18mth contract, equivalent to £18.40/mth.
Tie this deal with an o2 SIM and you could be looking at 200mb for a great price
Effective monthly cost
How it works
It's £23.95/mth for broadband & line rental, but you get an automatic £100 bill credit from Virgin Media on your first bill, so you'll pay nothing for four months.
Factor that in and it's £331.10 over the 18mth contract, equivalent to £18.40/mth.
Tie this deal with an o2 SIM and you could be looking at 200mb for a great price
More details at 
Community Updates
Edited by jb66, 22 December 2021
91 Comments
sorted byMake sure you screenshot every section of this deal and keep any emails to prove the deal
My bill included extra charges and set up fees despite saying zero fees which pretty much wiped the credit out .VM denied all knowledge of this deal and just kept saying it was MSE problem and their deal .Finally after numerous emails screenshots etc etc to the mods on the forum they agreed to honour the deal I signed up to ,yes unbelievable it was a nightmare . You then have to find a decent router and change the VM one to a modem .
Once all done the system has been fine but it was really hard work working with VM customer service .Hope this helps anyone taking the deal to " keep all records " for when your 1st bill arrives !! You will 100% need them.
Good luck . Happy Xmas to all.
It's very very simple, you just ring/chat with CS and request a cancellation and give them 30 days notice (do this 30 days before the contract end date). have nothing to do with any offer that is offered by them because they aren't really retentions. Once cancelled you appear on a list of punters that need a call from the real retentions team (it will probably be a mobile number as they are working from home atm) who have far greater power to give you a deal to convince you to stay. (usually match the new customer price).
it's a game and well worth playing. On my Ultimate oomph package if i hadn't done anything I'd have been paying £139/mth but agreed the then new customer price of £89/mth for the next 19 months (fixed). The whole thing took less than 25 mins in total. Saving over the 18 months? £900! (edited)
If your already with virgin and the contract is nearly up and you want to take this offer up, simply purchase under OH name and arrange installation a day after the orginal contract ends. If you fed up of Virgin, you can transfer to BT and they will pay Termination fees up to £300 for you to move to them.
I would also suggest recommend a friend, thats £100 in total you get extra and as mentioned, if you have an o2 sim, link your virgin account with o2 to get a boost in speed. Details however need to match. You could always ask for the 5gb sim for an extra £2 as i did, good thing is any data not used in one month is carried over to next.
On going complain even emailed VM CEO nobody bothered to reply (edited)
No different to any other provider that I've experienced (BT, NOW, Sky, Vodafone) (edited)
VOLT is a killer initiative IMO.
virgin.com/abo…ice (edited)
We got a mesh system. They are cheap as chips at the moment if you look on here. Work great and remove all stress if/when signing to another isp with a crap router )they mostly all are rubbish).
Agree . It was 50/50 between a mesh and a Asus router but went with the router simply because didn't want any more devices scattered around . You will need one or the other unless you live in a tent! Such is the WiFi coverage
Forgot to say, the very best offer I got from the CS lady (and this was at the very point she was going to press the cancellation button so clearly her best offer!) was £111/mth! a couple of days later the phone call from retentions led to the £89/mth offer i agreed to. £22/mth less over 18 months! £396 difference!!
Save yourself the hassle and insist on cancelling! When the cancellation goes through is when the really good offers reveal themselves! (edited)
Yep, BTs CS is top notch
Thank you.
Much appreciated.
I told them this and they said they would do it for £27 and upgraded me straight away.
Wasn't too bad although , the £75 gift voucher would have been good as well!
I got told recently by VM that it was my fault one (of three) V6 boxes wasn’t working properly because I was using a mesh system. This is the same VM that told me 1 year ago that they’re only responsible to provide broadband to the router, and that if I wanted V6 hives to work properly in other areas of the house then I should have a mesh system…..my contract is up in a couple of months and I’m so pleased BT fibre is in the street now - I’m off! Life is too short to deal with VM customer services.
I had chat yesterday - in order to end the deal (simple thing to inform 30 days before) I spent 1.5 hours... Seems I was lucky. (edited)
Check your account's personal information page, I'm suspecting you have your mobile number on there. if not fill it in and also check that you have 'ok to get in touch' on your marketing preferences part clicked on. Like i said earlier, the call will probably from a mobile number you don't recognise as they are working from home atm. Usually call you within 48 hours of cancelling (they don't want you rushing off to a rival!). (edited)
O2/Virgin Media can do one.
Such a shame that they have a monopoly on proper fibre BB.
That don't make it right though, took me 5 hours last week to renew my package, mostly down to virgin mobile and not virgin media (my experience )
I.m out soon as a proper alternative is in our area. purely down to costmer servises (edited)
You have to call them or live chat. It cost £8 extra for the anytime call package
If you haven’t got the bits and activated it yet you can give them a ring and change package?
Yes, they appear on and off so don't hurry. Till may you will probably get even better deal.
Same experience here except I've been with them nearly 3 years now on the amazing Ultimate Oomph package (previously called VIP).
Great deal Heat added.
Within 14 days so call them up and haggle, worst case cancel and resign up. They can’t stop you alternatively stick it in someone else’s name within the household.
Someone has changed the link when you press "get deal"
Try here
My package is coming to an end in a few months and I'm dreading having to contact them to either sort a new deal out or leave.
Any advice/phone numbers or help greatly appreciated.
Just use the online chat and see what they'll offer you. Prepare some good deals in your area and they should offer you something. (edited)
I've done that a few times but it also backfired a good few years back when they refused a deal. I cancelled on principal and my other half then had to wait 30 days before we could get our Internet back These days I set a target that I want to pay and take it from there. Eventually they put me through to retentions.
We've been lucky that our 200Mbps service has been consistent for 2.5 years now so no need to call customer service, fortunately. (edited)
I don't think the OP's link does any favours.