Lots of Mens / Womens / Kids Jackets/Shoes/ Tents - £5.99 + 20% off over £20 - 4 For £19.17 W/Code @ Trespass

Nice. Pin this to the top. I was looking for a way to contact them about it

EXACTLY the same has happened to me!!

The buyers of the world unite 🤜🤛

64% now. Wonder what the feedback score will be tomorrow morning

If they handle the cancellations correctly then people have no reason to complain

I did this they still cancelled & refunded them.

Some do.

Problem is just 2 of theses deals got over 60,000 clicks to the website & as the price was £5.99 you can only imagine how many people went on to order & the number of products they bought.

Some of the products were vastly underpriced by more than £100. Even chairs that you could easily flog on for a £50 profit. Some tents a lot more.

I saw over 5000 orders on just 2 chairs for example. The money Trespass would have lost would have been astronomical, if they had the stock in the first place.

Regular users on this site knew full well the chances of these Trespass deals being honoured was next to nothing. No retailer would have honoured the sales in these circumstances. It would have bankrupt Trespass. But some would have ordered just in case.

The thing is you should always expect the cancellation & you should always expect your money to be tied up for a week or two. However, sometimes they go through but never at this level & never with a company that sends weekend orders out on a Monday-Wednesday, like Trespass does.

Is this another glitch? Or as you put it a "mistake" god forbid anyone gets sacked for profiteering

Yes I remember lol ..but gotta be in it to win it suppose

Hmm. The percentage for the last 12 months should be 82% positive based on those numbers. Where's the 94.8% come from?

Haven't had a penny yet

Try this (recommended elsewhere in the thread):

Go to the eBay webpage and log in. If you're on mobile then change your page layout to desktop. Go to the trespass eBay store, then to their feedback section. Scroll to the bottom of the page and there will be a leave feedback button, which shows all your eBay orders and not just Trespass ones. You can now leave feedback for any order which the seller has cancelled.

Will this force them to despatch the order?

You reserve the rights to leave a Christmas message.

Anyway regardless they send out or cancel the orders, it's better than keeping these orders but not fulfil them for months. (edited)

Same message for me too

I am not going to leave any negative feedback but reported them for the reason on cancelling the order. I understand why they do what they do, but the silence doesn't help. Putting the ebay account as "seller away" is another strange way to handle things. If mass sending a message to customers wasn't possible, I like to remember that we live and breath of social media (including hukd) and a simple explanation on face book, twitter etc would still have been regarded highly. (edited)

You don’t remember the Under Armageddon they took everyone’s money and kept it for nearly 2 months for some people before refunding… the only people who got items was a few eBay sellers who payed for next day shipping who got a few hundred pairs of shoes

I'm gonna waste another 1 min to use chatGPT helping me to write an email and wasting both of our time.

Waiting patiently for Willy_Wonka to comment

You'll be waiting a long time if you don't action it, think ebay don't automatically do anything for a month after you open dispute. Trespass sure as hell won't do anything. You need to go into your dispute and escalate it and ebay will refund it within 5 mins

Go into the feedback page. It allows feedback for cancelled items, or follow feedback reminder link.

They automatically hide it in your purchased items page.

You cannot mark an item as received (that question is just for feedback).
You cannot change your positive feedback to a negative later. Also do not write negative comments on a positive feedback as it will just disappear.

You can still leave feedback (negative after 7 days) if cancelled but you need to go to the all feedback page as the option is removed from the order page.

I'm uncomfortable with a stranger's "warm regards".

I believe you have to wait 7 days to provide negative feedback otherwise it appears as positive. I've reported them on ebay via ebay.co.uk/hel…022 and left a review on trust pilot so far.

I also got a email saying seller has cancelled order with the reason been "buyer asked for order to be cancelled" which obviously i didn't lol why don't they just say it was because of price error. I will be reporting them for cancellation without my agreement

Is it your eBay account then

Your order.

I am somewhere between Acceptance and Denial as I read through these posts

If they cancelled all the orders today I wouldn't bother leaving bad feedback as its not worth my time, if it gets to Monday afternoon and I've still heard nothing but they then cancel the order after that il drop them a few 1*s it could get worse however the longer they hold onto my money.... Isn't that fair?

Please tell him to come to me next. I made space in garden for 16x tents 😝