Do not take time off or make a special effort. You are the customer, not their slave"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51485999","author":{"@type":"Person","name":"tardytortoise"},"datePublished":"2023-11-18T20:02:10.000Z","text":"what have they said when you contacted them?
ovoenergy.com/help"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51486133","author":{"@type":"Person","name":"innocent"},"datePublished":"2023-11-18T20:11:37.000Z","text":"Yes, it can be arranged by ringing the Customer Services, call centre in some far flung place! This is after you have been hanging in queue for hours! You have got to be persistent or rather adamant that you want your meter read. Scoundrels don't like to send out meter readers even if you are on their priority register. Also they try to convert you to smart meter against your wish and are in the habit of sending over inflated estimated bills and their system works in such a way that you can't stop Direct Debits as you will be put on more expensive tariff etc"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51486558","author":{"@type":"Person","name":"midhukd2"},"datePublished":"2023-11-18T20:52:36.000Z","text":"Can you email them a picture of it?
Had to do that for my parents as proof that the reading was genuine."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51486876","author":{"@type":"Person","name":"edhjedwdwg"},"datePublished":"2023-11-18T21:23:36.000Z","text":"Mostly meter is outside house. They can come and take meter reading in your absence."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51487302","author":{"@type":"Person","name":"King65"},"datePublished":"2023-11-18T22:10:30.000Z","text":"You can take photos of your meters and sent it to them. I have done the same in the past using my webcam on my laptop when Scottish Power were disputing my meter readings. Tell Ovoenergy like I told SP that the Meta data from those photos will confirm to them the exact date and time you took the photos."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51494721","author":{"@type":"Person","name":"Pandamansays"},"datePublished":"2023-11-19T16:43:57.000Z","text":"I'd just change supplier.
Haven't had my meter read by the energy company in read in 7 or 8 years or so."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/51496593","author":{"@type":"Person","name":"Sketchel"},"datePublished":"2023-11-19T19:34:53.000Z","text":"If you're unable to read it or have anyone else read it for you, they will book you in for a meter read yes"}],"commentCount":32,"interactionStatistic":7,"articleSection":"Ask"}