Thanks","comment":[{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52528991","author":{"@type":"Person","name":"jjmmww1"},"datePublished":"2024-04-06T08:13:31.000Z","text":"Same here always returned no questions and recently done a blow torch over email that stopped working and the manufacturer sent me a new one in the post"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52528943","author":{"@type":"Person","name":"Gollywood"},"datePublished":"2024-04-06T08:01:49.000Z","text":"Anything I've ever had to return, it's a no questions asked refund. I don't think there's ever any intention to repair an item"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52528718","author":{"@type":"Person","name":"bigwheels"},"datePublished":"2024-04-06T07:25:21.000Z","text":"Had an issue once with an item from them, called customer service.
They said take back to store, this was 2.5y later.
Manager just refunded my.
That was 5 years or so ago."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52529272","author":{"@type":"Person","name":"Dyslexic_Dog"},"datePublished":"2024-04-06T09:04:15.000Z","text":"Had an angle grinder pack up after about 3 months of light use, took it back and got an instant refund no questions asked."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52529624","author":{"@type":"Person","name":"samwants2save"},"datePublished":"2024-04-06T09:56:29.000Z","text":"Had a small counter oven, packed up after 2yrs - they sent me an address to post it back to (Germany) whilst sending me a replacement. Absolutely no hassle- infact, also had a handheld steamer which ended up overheating after about 6months whereby all the paint bubbled on its base. Took back to store, showed receipt, Instant money back (no offer of repair/ replacement)."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52532108","author":{"@type":"Person","name":"HonourableGentleman"},"datePublished":"2024-04-06T17:30:44.000Z","text":"I've returned a microwave after 6 months, on a Saturday, I was not popular."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52529266","author":{"@type":"Person","name":"WiganLaticsFan"},"datePublished":"2024-04-06T09:03:23.000Z","text":"Thanks, that's helped me decide to have a punt"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52531889","author":{"@type":"Person","name":"P_Bro77"},"datePublished":"2024-04-06T16:50:35.000Z","text":"Anyone know if they can help if I’ve no longer got the receipt. Got an electric staple gun that’s stopped working."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52538023","author":{"@type":"Person","name":"Wammer"},"datePublished":"2024-04-07T19:41:07.000Z","text":"I had an item replaced by their Customer Services."}],"commentCount":9,"interactionStatistic":8,"articleSection":"Ask"}