Hi. I’m trying to get Currys to price match a certain website.
I received the following email this morning:
‘Unfortunately, we are unable to do price match with the competitor. This is because the competitor is not offering free delivery, according to UK retailer terms the standard delivery should be free.
As we provide a delivery date before placing the order and give free standard delivery, this offer is not on the same terms.’
Can they refuse the price match for this reason, especially since the competitor offers free next day delivery with a code (albeit for a short while).
That bit about UK retailer terms also sounds made up, but then again I don’t know much about that.
Hope anyone can clarify based on their own experiences or knowledge.