Posted 4 days ago

Hyperoptic - how long until classed as new customer?

Morning all,

My hyperoptic contract ends tomorrow (notice was handed in 30 days ago) and I was wondering how long is it until you get classed as a 'new customer' again? I can't find anything on the internet regarding this but I think some ISPs are 6-12 months.

I live alone so can't put it in anyone else's name. I don't mind going a couple of days without internet as I can just tether.

TIA
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  1. HellRazer's avatar
    Likely when you give them a new email.
  2. nanono8342ikumaru's avatar
    A couple of days is wishful thinking. It’s likely after 30 days or more!
  3. sm9690's avatar
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    Update on this....my contract ended at midnight on the 29th and I was disconnected then 8 hours later I signed up again with the same email address and it was active 6 hours after that.
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