Lay-Z-Spa Air Pump Not Working

4
Posted 28th Jun
Hi guys,

I finally managed to get a Lay-Z-Spa Paris. I took it out the box today and followed the instructions. I began inflating using the included pipe and using the air pump/bubbles button.

It said to inflate for 5 mins in the manual but after about 2 minutes I noticed a funny burning smell coming from the (egg) jet.

It sounded like the motor was really struggling and then something that felt like a hot fire ember landed on my foot.

I have a professionally installed socket outside which has and always has worked fine, have I just been given a dud unit?

The bubbles/massage system button no longer works on the egg so I am unable to inflate the rest of the tub or the lid.

I know a few on here have these.Any ideas guys?

Thanks.
Community Updates
Ask

Groups

4 Comments
As it’s new I would suggest your only option is to return it.
Customer service will replace it for you but the average reply time is 4 weeks
After you've connected the hose to outlet A did you press the reset button (at the side of the unit in a little hole) and then press the test button on top of the unit? You should do that before pressing the bubble button.
sdylan28/06/2020 23:45

Customer service will replace it for you but the average reply time is 4 …Customer service will replace it for you but the average reply time is 4 weeks


That’s very disappointing.
slippers197728/06/2020 23:25

As it’s new I would suggest your only option is to return it.


SportsDirect are impossible to contact.

MIDURIX29/06/2020 05:33

After you've connected the hose to outlet A did you press the reset button …After you've connected the hose to outlet A did you press the reset button (at the side of the unit in a little hole) and then press the test button on top of the unit? You should do that before pressing the bubble button.


Yes unfortunately tried all of that.

Thanks for the help tho guys, it’s definitely the pump. Need to send it back.
Edited by: "sh33p" 29th Jun
Post a comment
Avatar
@
    Text

    Discussions

    Top Merchants