RAC breakdown cover auto-renewal without my permission- how to cancel?
i was with them for a year for £35.00 per year from a deal here on HUKD which i thought was ok but now theyve autorenewed for another year 3 days ago without asking me and taking the money from my credit card, how do i cancel and get a refund, as i never used them last year and dont fancy paying them £90.99 for another yr wherein i wont use them?
- interestingly, they waited 3 days after they auto-renewed to sms me on my mobile that theyve auto-renewed.
- interestingly also, i cant find anywhere when one logs in to their portal to cancel payment card or to cancel auto-renewal.
- I tried calling them and gave up after being on hold for 45mins!
- tried there chat and chat was responsive until they heard that i wanted to cancel and all of a sudden no response, the chat kept saying Aagent typing' for over 30mins and i tried twice.
- is it just best and less aggro to get in touch with my credit card company and ask them to cancel the payment?