Refused O2 Contract

Posted 13th Nov 2021
So I'm trying to get this deal:…984

I got it for myself around 3 days ago, order went through no issue. Today I needed to order the same contract for my son, wife, and daughter (all on the same O2 account).

Ordered my sons, again no issue. Next attempted to order my wifes and all of a suddent get this message (attached).

Any idea why this has happened? My credit is absolutley fine, I've never been refused anything in my life. On each order it needs to do a credit check so is it maybe just too many checks in a short space of time?

I need to get this ordered as my old contract is expiring soon. Would appreciate any advice.

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