Posted 3 days ago

Vodafone

We are now able to get full fibre to the house 
 and looking about I have seen Vodafone offering 900mbps - and I have seen they have a PRO II for an extra £10 (plus Quidco Cashback) - I know that standard will be a huge step up from our 35mb wit 4 (max) up but the house has 4 adults - I am WFH predominantly and the youngest does editing for YouTubers as his job from home, the other does a lot of gaming. Our current usage is nearly 1 TB a month!!! Most of our viewing is done online. 

The extras for Pro are
New Ultra Hub with WiFi 6E
Super WiFi 6E Booster
Dedicated WiFi Xperts
Automatic 4G Broadband Back-up

So, TLDR Is it worth it to go for this

we are currently with Shell but not in contract as we knew fibre was coming last year and paying £33. Standard 900 would be £39 and Pro £49 (plus Quidco)
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  1. Zek's avatar
    Don't forget they will probably put the price up every april
    We have Vodafone 500mbps and that's plenty for 3 adults. I use my own router WiFi 6 (AX) and can get 500mbps on 5Ghz on Steam but other general things don't max out the connection. Perhaps you might need WiFi 6E for 900mbps I'm not sure. You can get a AXE router for £183 or £120 renewed on Amazon
    KodaBear's avatar
    6E is only useful if your devices support it - Which most still don’t at the moment. A good WiFi 6 router will get you gigabit in ideal conditions but in reality you want to be using Ethernet for the best speeds.

    My WiFi 6 router will do about 800-900 if I’m in the same room. About 600-700 in rooms nearby, and around 300 at the other side of the house.
  2. sm9690's avatar
    Our current usage is nearly 1 TB a month

    Lightweight, i've done that in a day before
  3. KodaBear's avatar
    Get the standard version and your own router.

    The pro router is better than the standard one but that still doesn’t make the pro good. You’d be better off getting yourself a router or mesh system and use that for years to come. It’s better value for money and will work better too.

    ‘Xperts’ means nothing really.

    4G Backup is the only thing that makes it even slightly worth considering. But even as a regular customer if you go offline they can give you extra mobile data if you’re with Vodafone, or send you a 4G dongle to plug in to your router anyways.

    Worth noting that Onestream sells Vodafone broadband at a price that undercuts Vodafone despite being literally the same connection but with UK customer service. No router comes as standard with this unless you pay extra for one. But not important if you’re buying your own good quality one anyways. It’s only worth going Voda directly if you’re getting the ‘together’ discount for £3 off imo.
    Zek's avatar
    Just looked at that, seemed good until noticed you have to pay extra for voice voip/landline which my parents want to keep
  4. aLV426's avatar
    The only advantage to that package is the speed increase and the "Automatic 4G Broadband Back-up".
    I do have a router (Teltonika RUT950) with automatic dual 4G broadband back-up, but I don't use it as it's only got 100MB uplinks. So I just use a 4G mini WiFi box and manually switch to that if needed (I need to cancel my Voxi SIM @ £20/m as it's no longer needed) - I'll just hotspot to my phone should i need to.
  5. GoodAsGold's avatar
    Good luck with Vodafone if you run into any technical problems. Their support staff are absolutely useless

    I had an issue with a collapsed underground conduit that prevented connection - 3 months after I signed up  it still hadn’t been fixed. Vodafone kept calling me and promising to arrange for OpenReach to sort it out but it just went round in circles. It got to the point where I personally was being asked to obtain permission from a dozen properties or so to dig up shared land. 

    Switched to BT/EE and it was resolved in about 3 weeks
    KodaBear's avatar
    Vodafone only communicate with Openreach over live chat and it’s generally just a frontline support agent that you speak to who is also speaking to them as well. They don’t really have fixed procedures for escalating issues like you experienced, and when problems do pass from one staff member to another they basically play Chinese Whispers so a lot of things get lost along the way between yourself and ultimately landing with Openreach.

    BT are far more structured with how they address problems and have flowcharts to follow when it comes to more complex issues that need a deeper look to fix.

    If you went with one of the specialist ISPs like A&A or IDNet for example they are even better at applying pressure on the likes of Openreach and they may have got you up and running even quicker.
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