I’ve been on the M500 500mb for 18 months
renewal price is £68 as of September .
I’ve only been paying £32 for last 18 months
any advice appreciated","comment":[{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50774186","author":{"@type":"Person","name":"Tianfat"},"datePublished":"2023-08-12T17:29:54.000Z","text":"Iam on 350mb volt £17, o2 sim is £6
Phone and tell them you quit and they will likely give you an offer which you should reject and wait for them to call back for an even better offer.
You should also check what new customers can get and if the offer they give is worse than new customers then simply get someone else to join."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50775081","author":{"@type":"Person","name":"stu1991"},"datePublished":"2023-08-12T20:07:02.000Z","text":"Just got 350mb for £23 a month"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50777086","author":{"@type":"Person","name":"Thackers"},"datePublished":"2023-08-13T09:13:07.000Z","text":"Thanks all.
I’ve cancelled ..30;days notice
Retentions team couldn’t even match my current deal of £32.50 per month. The best they could do was £37"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50779427","author":{"@type":"Person","name":"Thackers"},"datePublished":"2023-08-13T15:52:36.000Z","text":"Within one hour of me cancelling , I logged in to the virgin app to look what deals were in thre for me to upgrade to..lol
i can get a cheaper deal there at £33 when retentions said their best was £37.
im gonna wait for the call and try get better offer now after all this"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50781479","author":{"@type":"Person","name":"ashmac"},"datePublished":"2023-08-13T22:12:31.000Z","text":"£32 for broad band alone yikes
You need to learn how to haggle"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50947600","author":{"@type":"Person","name":"Thackers"},"datePublished":"2023-09-08T17:22:00.000Z","text":"Nice I’m sorted now.
£24 for the M500 volt upgrade to 1Gb"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50774389","author":{"@type":"Person","name":"dunny06"},"datePublished":"2023-08-12T18:03:15.000Z","text":"I have m125 for £20"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50779248","author":{"@type":"Person","name":"IAmATeaf"},"datePublished":"2023-08-13T15:13:44.000Z","text":"I’m on 125, home phone and mobile sim for £25.25 though I think it will be running out in a few months time. Fearing renewal as they have now moved the sim over to O2 which sort of ties my hands come renewal/renegotiation."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50789970","author":{"@type":"Person","name":"Thackers"},"datePublished":"2023-08-15T11:00:51.000Z","text":"Update virgin phoned me last night to ask why I had left ?
I explained price rise .
They said ok fine .
Virgins then said he couldn’t do anything with price and still £37 is the best deal so I said ok then I won’t be renewing.
call ended .. lol
what a waste !"}],"commentCount":25,"interactionStatistic":7,"articleSection":"Ask"}