...if you are Virgin's customer go and haggle (y)
Look at your bill, they seem to have an ability to always do it wrong, always in their favour! I got a discounted 12 month contract and also an account credit. The credit disappeared very quickly. When I looked in to it, It turned out they had charged the full price not the discounted price, meaning the account credit was used up much more quickly.. Its not obvious because of the way they set out the bill, with the various discounts they use, to get your final price. Be warned...
No, not even Virgin's new Project Lightning FTTH in a rural areas. So no running IPTV home servers for you:)
So not a true fibre connection?
Virgin Media is a cable operator. It use hybrid technology (HFC), mixture of coaxial copper and fibre-optics, based on DOCSIS. Hence their asymmetrical up/down speeds. POTS ( copper phone lines) used for good old telephone services only.