Posted 4 February 2024

Netflix Turkey refusing cards "your membership is paused. Let's get you watching again".

I signed in today after getting family complaining Netflix isnt working. I have no issues with the money in my bank and my card has many years left until it expires. It seems Netflix are not allowing cards outside of the country of origin to be used anymore.

Anyone know any good places to buy Gift Cards for Turkey?

Anyway, thought I would give a warning for anyone else who is going to get this.
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  1. pavthebeast's avatar
    Add gift cards from turgame 
    neversay's avatar
    This worked for me. Stacked the gift cards and redeemed at netflix.com/tr-…eem
  2. kiddy's avatar
    Use sms activate. Then it will allow you to add any uk payment. Just done it last month and added NatWest card.
    Walgeon's avatar
    Author
    What do you mean? I've not seen this SMS activate.

    I'll look it up but if there's anything I need to know let me know. Do I need a Turkish number?
  3. Paddy_o_furniture's avatar
    My latest payment just went out today. Pay using a curve card.
    rkidd's avatar
    My lastest payment was meant to be today also. I've been using curve for the past 4 years with zero problems, and just got the same " your membership is on hold" email last night. Still got 2 years on my card, so will try above method to re add.
  4. CristianC89's avatar
    Same happened to me a couple of hours ago. Just tried updating payment details but not working.
  5. Conkers816's avatar
    Interesting. I cashed out my OlduBil balance last year into Netflix vouchers so I'm ok until April but it might be worth keeping an eye on. No widespread reports of this happening to other people yet though.
  6. rimalpatel007's avatar
    No issues here, BAU as usual here.
    one_eight_seven's avatar
    ATM machine

    PIN number
  7. F1N1's avatar
    Just over a month ago my FUPS card was removed. I re-added it and the geo-block was lifted a few days ago.

    Today I got the same message as @Walgeon. I'll try to re-add it but I wonder if it's related to using a FUPS card or detecting my activity switched to UK viewing after 30 days.
    Walgeon's avatar
    Author
    Let me know if it fixes please
  8. HellriderUKDeals69's avatar
    My UK bank account cards were also removed recently and I am currently using a gift card purchased from G2A.
    Conkers816's avatar
    What cards were you using ?
  9. Uridium's avatar
    Revolut working fine for me. My Netflix sub came out today.

    I have had issues in the past using revolut visa cards but since switching subs over to Mastercard I've had no issues
  10. HighlandScot's avatar
    Same here. I recommend people not buying gift card for longer subscription validity. I think if netflix catches gift card trend to avoid card adding issues, they will do something there as well. (edited)
  11. 53d35's avatar
    Also got my card removed from Turkish account, membership on pause, but for now gift card worked fine.
  12. CristianC89's avatar
    too bad the biggest giftcard you can buy is only 200tl and I would need to do this on a monthly basis. Too much hassle
    royalkay's avatar
    you can stock up on gift cards, i got mine good till jan next year..
  13. Suede's avatar
    I wonder if it’s just Turkish Netflix that’s having this issue, or if Netflix are clamping down on cards not registered in all or other countries?
  14. nick.sakellariou's avatar
    Same problem here. Have been using a US CC on a turkish Netflix account verified with a generated turkish mobile number for a year and a half now and got the same message as so many others have had in the past few days. Unable to verify with a new generated number, so guess it is gift cards from now on.

    When attempting to buy gift cards at Eneba, I saw a notice saying "The code WILL NOT work on accounts that had previously been paid for with a credit card registered outside of Turkey."

    Has anyone successfully managed to use gift cards on their existing accounts where they previously used their CC? Or shoul I just go ahead a create a new account?
    Walgeon's avatar
    Author
    I got a few gift cards. My account was originally a UK account. It's Turkish now. I had issues adding the cards but eventually they all worked.
  15. AzNDeals's avatar
    Just had a new debit card come through the door, but having issues updating the card info

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