Warranty when buying a used car, worth the paper they are written on or no brainer and should always be purchased

Just traded in our Ford Grand C-Max for a VW Sharan, picking it up tomorrow. The garage have promised to cover the first service - which will be next year. Never thought to ask about the details. Though I personally wouldn't bother with "additional warranty" as there are just too many "get out clauses" in any I have seen (rendering them useless).

Don't buy from the dealer. You'll find cheaper deals independently, and better cover. Check the details on things like tyre/alloy wheel insurance. It usually only includes brand new tyres/alloys. Additional warranty from a dealer will be limited to age of vehicle and have milage restrictions, 3 years old up to 80,000 OR MUST have full dealer service history. (edited)

I have extended my Peugeot warranty with them for the last 5 years.
Price was ok, but jumped 50% last year.
I was on the fence at the time as had made 1 claim around £350, it was hard work even with a main dealer warranty.
They said my jets were blocked, so no claim, I proved it was the washer pipe, had split.
So eventually they did it.
Last year I got an emissions warning. Adblue system fault.
Claimed, was best part of 2k, so as of this year I’m still £750 in front.
Paid £1600 for 5 years of warranty.
They make it so hard to claim.
Aftermarket are worse.
Put £500 away each year and hope it covers the bills, that would be my choice.

we purchased a 3 year Marshall warranty with our Kia. it was £999 as it included the MOT assist and breakdown cover. Marshall then sold off the kia franchise and i had major trouble getting any Marshall garage to take ownership (the T&C's clearly state ANY Marshall garage). In the end i complained on twitter and someone high up called the Marshall Honda garage and suddenly it was getting fixed. Sized caliper and got new discs and pads as well + hire car. Plus other work that the tech found after looking at the MOT advisories. After seeing the invoice we are now in credit.

I wasn't given any issues with them trying to get out of it. In all we are very happy we got it. the branches just thought that because it was a kia and they were a honda/bmw place they couldn't help until head office intervened.

In all i would purchase again for the peace of mind. (edited)

I bought my 2017 astra 29k miles for £9.1k from a vauxhall dealer. Before the car was given to me it had all checks done and a recent MOT.

I had a few minor issues and kept taking it back for checks.

I then drove it to Spain shortly after and had engine trouble, it turned out there was a crack on the engine and it leaked oil.

They offered me a full dismantle of the engine at £500 and if this shows any faults I'll get my £500 back and they would cover repairs with the warranty.

I argued my case. They decided to cover the cost of dismantling and it turned out the crack was larger and they issued a brand new £5000 engine.

So I have a car with a brand new engine in it for £9.1k.

The going rate for used was around £8k as we were about to hit COVID and the prices of used sky rocketed.

Depending on the dealership the warranty can be great.

I'm going back a few years now, but I paid for an extended warranty on a car I bought via The Car People.

Had a claim about 6 months in, EGR cooler - sorted no issues, then had an issue with a noise on the engine, Turbo replaced again without issue.

Each time they directed me to the main dealer and the dealer claimed directly from them. I believe it was via The Warranty Group.

Never believe what a salesman says about warranties. They just want the commission. They don't deal with you when you want to claim.

I take it by "enterprise" it means it was a hire car.

If it was then they don't often stamp books because a lot of the time the service book isn't in the vehicle & if it is done at the dealer or an authorised garage they just log it on the vauxhall app.

If vauxhall did the services & you are buying from a vauxhall dealer then they can print off the history, which is what I am assuming is what they are inferring.

Personally I think you can forge service stamps easily so service books are pretty redundant. (edited)

Also consider that you're locking yourself into that one garage to get things sorted, and if they're anything like my local main dealer they have several weeks backlog even for 'urgent' recalls. At least with a third party warranty you may have the flexibility to take it elsewhere for the work. Also as Nikita says above, there might be conditions like servicing that also tie you to the dealer.

At the moment there's far too many horror stories about people taking their car to main dealers for weeks and months where they can't get the parts, yet independents have access to known parts to OEM spec that are much more readily available.

me again. very quick question because i don't want to feel like being ott with the dealer. Going to pick the car up tomorrow the last email i had was the advisories would be rectified, i said to the saleswoman that like a receipt for the work carried out on the car so i can see they have all been fixed and that some wasn't done because they were advisories, plus i wanted the receipt for work carried out as there should be a warranty on the work. Saleslady said she will speak to garage but i can check the mot checker online to see there is a new mot. Not exactly what i asked so i tried again, reply was ''
Apologies, I have been so busy today I forgot to let you know!

''
I have the service book and we have stamped it for the service we done, however upon looking the other services issued by enterprise haven’t been stamped in the book. I have a paper document of the dates/mileage that the services were done to give you but they are not in the book.

Our workshop manager as also ticked the boxes on the service book to show the advisories were done.

I will get my business manager to cancel off the Cosmetic, Alloy and Warranty and re-send you a new order form.
''

stamped book, i'm assuming as its on paperwork from vauxhall thats going to be ok, its just a stamp in the book, she really seems to be avoiding putting down that the work that has been done is all the advisories, if it is in the service book and a month later we have a problem with wearing discs is that enough to go back and complain to get them to fix it.


I've actually put together a draft but not sent it

''As long as the servicing history matches up that will be fine.


Just so we are 100% clear as i don't want to have any miscommunication, the advisories that were shown on the last mot have all been fixed by replacement parts? and there will be a receipt and warranty for the work carried out. I just don't want to drive down and you say o that was not done because it was advisories, its my daughters first car and i need it to be right for her.

apologies for the back and forth but i need to be clear as its a long drive and car was purchased on the understanding that they would be done. (edited)

thanks yeah i think its a ex lease, my main concern is they are a vauxhall garage and the car has been put through and magically all the advisories would disappear, so i wanted some proof of the work carried out matches the advisories showing on the last mot. they originally told me all would be rectified, but im not sure what that means, replaced or deemed because it was an advisory they didnt have to replace it