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Posted 29 September 2023
RWG (EE) 1 Year SIM - Unlimited mins, Unlimited SMS & 10GB data every month for 12 months. One-off charge (£5pm effective cost)
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sajidtg
Joined in 2010
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5,048
About this deal
Get Unlimited mins, Unlimited SMS plus 10GB of data every month for 12 months for a one-off charge of £60.
Existing customers will have this bundle added to their account, new customers will be sent a new SIM to their delivery address.
Does not include EU Roaming
Existing customers will have this bundle added to their account, new customers will be sent a new SIM to their delivery address.
Does not include EU Roaming
More details at
Community Updates
Edited by a community support team member, 29 September 2023
70 Comments
sorted byLikely going to just need to sack them off and go to Lycamobile instead.
It's a relatively small company who buys its SIMs from another provider called Now (who charge around 50% more for their services.)
When my first SIM arrived it had a sticker over the Now logo, with the RWG logo.
So I'd give them a go for a spare SIM if you have a dual SIM phone. It might not be worth risking porting your main number to them until they've sorted out the backlog and been able to establish themself better. Paired with a Lebara SIM, this gives me much better coverage and is still cheaper than having one SIM with Vodafone. (edited)
When I first joined RWG in the 4G-only days, their CS was pretty quick to answer by phone and email, but now they only respond to email, and if you've got anything mildly complex then forget it. When they switched to 5G, around half of my SIMs with them upgraded ok, but the others stuck on 4G. They gave me a few boilerplate responses like APN settings, etc. but then ignored all further emails about it. Suffice to say I wouldn't trust them with my main number.
...thing is, I got an email from them this week saying they're changing payment provider, and customers have to reenter payment details for their SIM plans by the end of the month. Since mine was a one-off payment, and my tariff is no longer available to reapply for, I haven't bothered.
Will my SIM remain active? We shall see... (edited)
I went to check my Internet and it wasn't there. I messaged them but after an hour or so of searching I found the APN settings on their site. The answer (ok maybe I tried other things, including messaging them) was straightforward and fixed it for me. I don't recall them ever replying, but big brands ignore me too. I've been ghosted by Samsung over an SSD warranty for a week now, for example.
Hot, but maybe I won't cancel my broadband just yet, going off what others have said before me.
I use talkhome who have the same website as NOW mobile. They had a special offer of 250 mins and texts and 1gb data for £15 a year.
Apart from the port taking 4 hours. Everything has gone okay. Contacted support once and took a day to get back to me. Roaming is cheap too! cheaper than RWG with a few countries included
RWG do have cheaper out of allowance calls too as I run out on talkhome but just wanted to see what would happen. You get 2000 minutes but they are for other talkhome numbers.
When I did contact RWG support as no roaming charges were on their website they used to give you the link but it was calling abroad from the UK they were quick answering in minutes and not hours though.
They have appeared to have added roaming now to the website but it seems to have gone up massively. Also they say EU is charged at standard rate 5p min, free to receive and 1p a MB but select a country in the EU and it just says the standard 50p a MB. It’s this discrepancy in information that I don’t like.
So I’ll be sticking with talkhome for now. And they have an app so you can see your allowances at least.
Not worth it.
Try https://www.rwgmobile.wales/apn/
Avoid at all costs.
This service is not fit for purpose
£60? not fit for purpose and certainly not worth anything close to this.