Do any of you guys still use the totum card at the Co-Op

Posted 11th Sep 2020
Hi I've been using my card at the CO-OP for quite a while now to get the 10% but about a month ago it just stopped working with no message why.
I ordered a new card but it's still the same, just wondering if it's still working for anyone else.
Didn't really want to message totum with bring a Hukd student 😁.
cheers
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14 Comments
  1. Avatar
    I used mine couple days ago without any issues at all.
  2. Avatar
    Yeah been using mine fine. A while back the card wouldn't scan and the staff had to type it in. Sometimes the staff were lazy and said they can't do that... but they can. Oddly its working fine now. Perhaps the card was just dirty in my case.
  3. Avatar
    Author
    Thanks for that.
    Maybe it's their scanner on the tills as I always go to self scanner with the queues in a morning.
    I'll ask them to type it in see if that gets it going.
    Cheers
  4. Avatar
    Mine worked OK a couple of days back.
  5. Avatar
    stefromuk11/09/2020 08:35

    Thanks for that.Maybe it's their scanner on the tills as I always go to …Thanks for that.Maybe it's their scanner on the tills as I always go to self scanner with the queues in a morning.I'll ask them to type it in see if that gets it going.Cheers


    Wait what? You can use it at the self-scanner? I've been missing out all this time...
  6. Avatar
    bobdylan11/09/2020 09:06

    Wait what? You can use it at the self-scanner? I've been missing out all …Wait what? You can use it at the self-scanner? I've been missing out all this time...


    Hahaha yeah you can, just scan the strip down the side.
  7. Avatar
    Mines fine, used it last night. Sometimes they have trouble at one till but usually end up manually typing the number. Also think it needs to be scanned before the coop card or it doesn't work
  8. Avatar
    MrKrabs11/09/2020 09:19

    Mines fine, used it last night. Sometimes they have trouble at one till …Mines fine, used it last night. Sometimes they have trouble at one till but usually end up manually typing the number. Also think it needs to be scanned before the coop card or it doesn't work


    Not so, I always give them my COOP card first to get max value :-)
  9. Avatar
    The magnetic stripe seems to die quite easily on NUS cards. Have you tried typing it in?
  10. Avatar
    bobdylan11/09/2020 09:58

    Not so, I always give them my COOP card first to get max value :-)


    Coop card gives 5% off coop branded goods, nus is 10% off everything. For arguments sake lets say shop costs £100 and its all coop branded goods

    Coop card first(5%), then NUS (10%)
    100 - 5% = £95. £95-10% = £85.5 paid at till

    Nus card first
    £100 - 10% = £90 - 5% =£85.5

    As you can see, no difference
  11. Avatar
    Author
    jon81uk11/09/2020 10:14

    The magnetic stripe seems to die quite easily on NUS cards. Have you tried …The magnetic stripe seems to die quite easily on NUS cards. Have you tried typing it in?


    Can you type it in the self checkout ? Not noticed that, cheers I'll have a look
  12. Avatar
    stefromuk11/09/2020 12:48

    Can you type it in the self checkout ? Not noticed that, cheers I'll have …Can you type it in the self checkout ? Not noticed that, cheers I'll have a look


    Scan your membership card then go to membership card on the screen then swipe totem card down side of monitor and voila. It also allows you to key in the number.

    If you are using digital offers on the coop card, avoid self scan as it messes up!! Staff have to scan coop card first then use a barcode for staff discount as the totum card won't give you a discount because of the digital offers. Convoluted way to get digital offers and student discount!! Hardly ever goes smoothly for me at my store.
  13. Avatar
    Sc4mp011/09/2020 09:14

    Hahaha yeah you can, just scan the strip down the side.


    Omg I’m getting one now my social anxiety asking for a discount
  14. Avatar
    Can you just enter the number at the membership part of the self checkout - i rarely have physical wallet these days
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