Yamazaki Distillers Reserve Japanese Whiskey 70cl - £36 @ Waitrose

Think my first motorbike was a Yamazaki.

Yamazaki is also a great word to use if you're wanting to prictice having a Geordie accent.

Is this in store too?

Check your orders people My order has just Doubled. They are charging £75 for the bottle. (edited)

Now that's a bargain ! ,You need to spend £40 to checkout (edited)

Remember the days of age statement Japanese whisky for peanuts…. I picked up several bottles of Hibiki 12 Year at Tesco for £40 a time about 6 years ago.. same bottle is several hundred quid now! :-/

Update: DO NOT REFUSE OR CANCEL, Take the item and get them to honour the original price.

Ordered 2 bottles at £72 for both, was charged £150 today when I came to collect, I explained there’s a price discrepancy and they honoured the original price of £36 each, they just explained it’s a national error on the website and shouldn’t have been that price but we’ll honour it today but now it’s back to £75 on the shelves
(edited)

The click and collect desk in store weren’t able to refund the difference and so patched me through to customer service. After 30 mins on the line trying to find an answer from ‘the team in charge’ I told the assistant I couldn’t wait in store any longer and would take two bottles home and they’d have to call/email me with an update.

I won’t open either of the two bottles until the difference has been refunded back onto my card and if it’s not then I’ll return for full refund.

Having said that the original email clearly states:

“Payment will be taken on day of collection. Totals are estimates to allow for substitutions, weighted lines and promotional changes. Discounts are valid at the time the order is placed. If offers expire you will not get the discount. For refunds on expired offer items, please return them at the point of collection.”

The change in price here isn’t the result of a substitute product, a difference in weight/quantity or a promotional offer expiring so if Waitrose are adamant they will charge me full price then I’d like to know on what grounds they feel they are eligible to do so given that none of the above scenarios are applicable here.

I called up customer service to follow up on any resolution. Apparently they’ve informed the store that I collected the order from to refund me the difference.

Will try and claim the refund tomorrow.

Placed order for online delivery at weekend and this morning card debited minus whisky. It beggars belief that Waitrose don't ring fence their online stock at source when online orders are placed. I know they're a grocer and not a pure retailer but most people want certainty when they order high value items they've at least a fighting chance of seeing a bottle arrive. Just goes to show how Waitrose have lost their way as belts tighten

Two bottles ordered for delivery on Thursday (let's hope they deliver it and don't end up cancelling) thank you.
Heat added.

Wonder how folk have ordered please? It’s been unavailable for hours

Best to do click and collect or wait for delivery?

Bought the aldi Japanese whisky a while back, was blended Scottish Malts, Japan doesn't do better whisky than Scotland, buy British.

The distillers reserve is just a blend and sold in corner shops in Japan. Think Bells or Teachers. Not worth the price.

Had an early morning delivery for 6 bottles. Got them and noticed later from the email that they charged 75£ for bottle. For online they charge the delivery day price but it doesn’t sound fair to increase the charge to 450£ from 216£, will return all to the store after complaining (edited)

Why is it expired?

Does anyone know what happens with click and collect? I've already paid £72 for two, will they charge me again or will I be in the clear if they arrive? Booked for Tuesday

Let’s see what happens/what I get when I go to pick up at 6pm this evening

Just been charged £75 a bottle for my click and collect later today. Offer is now expired even though we all ordered yesterday when the deal was on.

Mine got cancelled Christmas won't be the same now lol

Just refused delivery, asked for an invoice but they don't have one so told them to return it as checking my email this morning shows £75.