I have 5 family members / profiles on my account. I think it's like £17.99 a month.
3 of the family members now live elsewhere and watch Netflix from their new homes, but also when they come back here too.
The other 2 members (that's me and my partner) watch it between our two homes in different parts of the country.
Got a notice the other day about £4.99 charges per additional user or household or something.
Phoned customer services and they said you aren't allowed to watch Netflix outside of your one and only location/home. When I asked them how that works when watching it on a mobile phone the wally gave me some nonsense about not being allowed and/or receiving temporary access codes. Absolute rubbish.
Bottom line is that they want an extra £4.99 per month per location away from my own home.
I am happy to drop the 3 family members who go between their own homes and here (about time they paid for their own accounts) but I am not happy about the need to apparently pay for using my own account and profile away from my own home, including potentially on a mobile phone (though I think that last bit is just a load bull from a clueless phone agent).
Anyone got any actual first hand experience of any of this?
Like I say, I can remove the 3 who don't live at my home anymore, but not willing to pay every time I want to watch it from some other location.
Thanks.","comment":[{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52328618","author":{"@type":"Person","name":"dipsylalapo"},"datePublished":"2024-03-05T16:53:43.000Z","text":"You just need to stream for a few seconds at your home location once a month. See here - help.netflix.com/en/…853
Second home or frequent travel to the same location"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52330523","author":{"@type":"Person","name":"Peesh"},"datePublished":"2024-03-05T22:14:20.000Z","text":"When someone on your account wants to watch it from another location they'll get the option to say 'I'm travelling'.If you have a second home or travel frequently to the same location, follow these steps:
- From the main place you watch Netflix, connect to the internet, open the Netflix app or go to Netflix.com on a web browser on your portable device once a month, and stream a TV show or movie for a few seconds to establish a connection.
- Then take the same steps when you arrive at your second location to continue watching Netflix without interruption.