My contract is coming to and end soon. I’m paying £30 a month for 500mb. Trying to get this cheaper if not the same. Gave my 30 days notice and they offered me £39. Then the retentions team called and offered me £37 which is still ridiculous. Any tips on getting this price lower? They said they will take me off the call list too. Help please.
9 Comments
sorted bySee if they keep calling you. If not, ring the number that called you back yourself next Friday and try your hardest to haggle. Each member of retentions staff gets given a small amount of discretionary credit they can give out to keep customers. So you'll always get the best deals at the start of a month.
It's best to start shopping around now though. Look for other deals. Three's 5G Home broadband is a commonly used good one. But there are many others. Mention these specifically as haggling tools "I can go to your competitor brand and pay £x. Can you match this?". But, if all else fails, you'll have to be prepared to place an order elsewhere with competitors to be installed and live before your disconnection date. Because if they don't offer you something you're willing to take, you're going to have to go elsewhere.
Otherwise, have another adult you live with sign up in their name. Right now you can get the M500 Big Volt Bundle for £30.99 A month via the VM Reward Gateway. That comes with £50 Cashback and a £10 SIM That you can either use if you think it's useful or cancel off during your cooling off period if you don't.
hotukdeals.com/dis…942
we had the ultimate volt 1gig all the channels for £60pm, when I called they said tnt sports was no longer included and the best price she could offer was £80pm.
via the app chat I managed to get it for £67pm but with 500mb not 1gig, but it includes all the channels even the tnt sport.