Unfortunately, this deal has expired 12 August 2022.
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290°
143 Posted 13 July 2022
Three 5G Home broadband - ZTE MC801A 5G router + £85 Topcashback (premium members), £10 for first 6 months then £20 (24m) = £420 @ Three
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sajidtg
Joined in 2010
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Community Updates
Edited by a community support team member, 13 July 2022
143 Comments
sorted byTook me from 97db to 64db you will also need SMA to TS9: amazon.co.uk/gp/…c=1
Replying to
Just wondering what others had to do if attaching an external antenna and which settings they changed
If you cancel during the 14-Day Money Back Guarantee period, you’ve got 14 days to return the hub or you’ll be charged the full cost of replacing the hub, currently £350.
If you cancel your contract after the 14-Day Money Back Guarantee period, you’ve got 90 days to return the hub to avoid a non-return charge of £105. Even if you’re asked to pay a non-return charge, you’ll still need to return the hub. For any questions please give us a call on 0330 686 8000. (edited)
WiFi signal seemed just as poor as my superhub 5 but expected that
Retentions outbound calls have offered me 21 for 350mb speeds now tho....so torn between trying something new that may fluctuate little more and not tested on peak, Vs "what I know and used to" for 18month deal......work from home now so reliability is critical more than the speed itself (edited)
Replying to
Max I’ve gotten as of now is 550Mbps down and 71Mbps up.
UPDATE: Moved the hub again and I’m now getting 700Mbps down and 80Mbps up. (edited)
Replying to
Tried to install an antenna as I don’t live too far from my 5G mast and it didn’t work.
I will say three support were unhelpful and rude with the returns process.
I think if you already have a 5G phone on three network with good signal it's less of a risk, but I still wanted to see how much upload speed is provided before committing, it looks like it will be between 8-20mb.
Replying to
Be warned that although they claimed you could pick between a DPD courier delivery of the router to your home address or pick a Three store to pick it up from, the ordering process never gave me that choice (neither did Vodafone's ordering process which is my current ISP).
I ended up phoning Three and after being passed around, they finally took the postcode of my workplace and then picked the closest Three store to deliver it to (only 100 yards away - handy!). Be warned that they say they want photo ID on a store pickup (which is ludicrous, IMHO - Vodafone were the same too!), but they said a bank statement and the matching debit card used during the ordering process should be good enough.
I'll probably find it won't get anywhere near to the 100 Mbit/sec they claim and I'll have to send it back, but it's worth a punt.
Replying to
It's still a lot cheaper for me than my current Vodafone deal (which will be getting even bigger rises each April) where I probably don't own the Voda router either. Many ISPs "lease" their router to you, but in most cases, it's not worth getting the leaving customer to send it back at the end of the contract. I've still got a really crappy Technicolor router+Opernreach modem from Plusnet from years ago - handy if the Voda router breaks down. (edited)
Tempted to give this a try, can also use this as negotiation material with VM.
Try pugging cat6/5e/5 cable into router and connecting laptop or pc and speed testing that to see without WiFi what speeds you get
If your mobile phone is 5g, be near the router, make sure you select the 5g band when connecting your phone (edited)
And now getting between 400 and 800mbps
So I can stop stropping about it so much now. I wonder if he pushed the update forcibly, though I'd checked for updates within it many times
However, what is odd is I asked what the current latest firmware was and he said b07 because b09 is bad (random reboots), and devices were either on b04 or b07 (maybe just maybe its going to downgrade to a revised version of b07 with fixes applied - who knows)
Replying to
Edit: Oh damn, they've made the change to the phone app too... Indeed, how do I get back to see other responses from being in the reply thread... (edited)
Next question: if I took out the one month trial do you think I’d lose out on this deal if I wanted to extend the contract?
Pick up will be arranged by three.
threebroadband.co.uk/hel…hub
Lots of discussion on ISPreviews.
It is not a signal or mast problem. My Three phone sim is consistent and fab download speeds.
It is most likely a firmware problem.
Moving the settings to 4G apparently removes the drops but cuts speeds to about 115mbps.
Still better in some places than BB. (edited)
"Sorry, something went wrong.
We're having issues from our side. Please try again or get in touch to speak to someone."
Anyone know what is causing this?
Edit: cleared cookies/used different browser didn't work, but using another PC did. (edited)
5G Unlimited Hub - 1 month, £24 per month
I will use it as hotspot... an alternative to ZTE 5g router and would be handy to carry around London as a 5g hotspot if required.
Not sure how much successful this plan would be although it sounds promising to me as of now.
What do you say guys? (edited)