Posted 29 October 2023

Argos click and collect

I placed an order via the app on Thursday evening for a gaming keyboard said collect from 9am Friday, had an eBay item to collect from the same store so I enquired about my keyboard as I hadn’t received the collection email

Was told it is coming from the hub and it will be available tomorrow (Saturday, yesterday) still no collection email but when I search for the keyboard on the app it shows as collect straight away from the same store !!

I spoke to Argos and am awaiting a call back from the complaints dept

I normally receive good service from Argos but not on this occasion

Anyone experienced the same ?

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29th Oct 2023
I haven't received my collection email.
Where do I stand?

By the pickup counter, after the collection email arrives.
29th Oct 2023
Can OP sue his email provider?
29th Oct 2023
Thanks for info
29th Oct 2023
I don't know why people do not understand the concept of receiving an email that tells you when your item is actually available to collect.
29th Oct 2023
No, get a life Karen.
29th Oct 2023
No, everything I've bought has been available when I received an email informing me it's ready to collect.
29th Oct 2023
This is a windup thread?
29th Oct 2023
This is indeed a terrible situation. How dare the store challenge your expectations?
30th Oct 2023
Definitely write to your local MP about this terrible situation
29th Oct 2023
Yep, I placed a click and collect order several months ago. Was supposed to be ready to collect by a certain time in the afternoon. I got there at that time to be told it wasn’t there and was “still on the van”. I ended up just pottering about for an hour til it got there, but it’s put me off using them again.