John Lewis is a high-end retail store selling everything for the home along with electronics, beauty products and fashions for men, women and children. Established in 1864, there are now over 50 large department stores, as well as an online shop selling the entire range. John Lewis UK is a great place to find premium brands as well as quality in-house products.
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Using a John Lewis Discount Code Online
Posted by Jamie-Lee Jones
You can browse the hotukdeals John Lewis page for the right John Lewis voucher code for you such as a John Lewis LEGO discount code or a John Lewis free delivery code. If you’re wondering how to use a John Lewis promo code, then follow these steps on how you can redeem it online:
In the online store add the items you need to your basket.
Click the basket icon and continue to the check out page.
Sign in or check out as a guest.
On the payment screen select "Add Promotional Code".
Add your John Lewis promotional code and complete the order.
John Lewis FAQs
When are John Lewis sales held?
When John Lewis sale events are announced they may be store-wide or related to single departments within the store. The main sales to look out for happen just after Christmas, as well as in mid-July and late August. They also create deals for the John Lewis Black Friday event in November.
Is John Lewis open late?
Even in larger towns, John Lewis department stores usually stick to standard 9 am-6 pm opening hours during the week with shorter hours on a Sunday.
Do John Lewis price match?
After falling sales, John Lewis adapted its ‘Never Knowingly Undersold’ price promise in 2020 to concentrate on competitive pricing. The price match never applied to online-only retailers, so bargain prices at Amazon or eBay would never have been matched.
Do John Lewis do student discount?
There is no John Lewis discount scheme for students, but you can check out their Student Events page for deals on relevant products.
Can John Lewis vouchers be used online?
Yes, you can use your John Lewis voucher code online once. However, when the holographic area has been removed to reveal the code, a voucher can no longer be used in their high street stores.
Delivery Options at John Lewis
John Lewis delivery charges vary depending on what you are having delivered and when you want it to arrive. You can also click and collect from selected stores.
£3.50 or free for small items over £50. Delivery is Monday to Saturday from 7.30am to 6pm.
£6.95 for small or medium items, £19.95 for large items. Order before 8pm for small and medium items or before 2pm for large items.
Named Day Delivery
£6.95 for small and medium items. Free on large items over £50 or £3.50 otherwise.
Next Evening Delivery
Not available for large items, £9.95 for small and medium items. Order by 8pm.
Pre-10.30am Next Day Delivery
Not available for large items, £9.95 for small and medium items. Order by 8pm.
Not available for small and medium items, £12.95 for large items.
Not available for small and medium items, £24.95 for large items.
Not available for small and medium items, free for orders only with large items.
Returning Items to John Lewis
John Lewis accepts returns up to 35 days after purchase, they should have the label intact and be in an unused condition. Returns of products worth over £500 must be returned to a store and cannot be posted. Refunds take up to 14 days and will be issued to the original payment method. This is how to return unwanted items:
Use the slip on the delivery note to give a reason for the return.
Note down the return address.
Repackage the order carefully along with the slip.
Label the package with the address given on the delivery note.
Drop off the package at a John Lewis or Waitrose store. Alternatively, send back from a Post Office or myHermes location
John Lewis Payment Methods
You can pay for a John Lewis order in the following ways:
John Lewis Partnership Card
John Lewis Customer Service Contacts
When you need help with a John Lewis order or you have a problem, there are a number of ways to find a solution:
FAQs: To try and solve a query yourself, browse through the John Lewis FAQ section which covers most aspects of their service.
Online: You can visit the John Lewis Contact Us Page to navigate to answers for your exact issue.
Phone: To speak to the customer care department directly, phone the team on their complaints 03456 050 144 between 8 am and 9 pm all week. Depending on the reason for contacting them you may need to use a different number so it’s best to head to the Contact Us page on the John Lewis website.
Email: If you would prefer to email John Lewis you can do so through the website. They try to answer all queries within 24 hours.
Post: Complaints that are not resolved to your satisfaction can be directed to;
Head of Customer Service, John Lewis & Partners, 171 Victoria Street, London, SW1E 5NN
Follow John Lewis on Social media
John Lewis answer customer queries, give advice and promote new products through their social media pages. The John Lewis blog focuses on lifestyle, fashion and trends, while the newsletter provides updates on new product lines and sales.
The John Lewis Story
The first John Lewis store was opened in London in 1864 and there are now around 50 stores of varying sizes around the UK. Employing over 83,000 people, John Lewis strives to be an ethical company and is an employee-owned business. Waitrose is one of its subsidiary companies and many sell John Lewis homewares. The annual John Lewis Christmas advert has become a popular festive event. Unfortunately, from 2020, John Lewis has closed around round 18 stores because of the significant losses the pandemic caused.
The John Lewis Collections
The John Lewis website is organised into a number of different sections and subsections to make it easier to locate specific items. You can also use the search function to look for an individual product or brand.
John Lewis Sale
Shop here for reductions, clearance items and deals on every John Lewis department. You can browse general offers on clothing for men, women and children, along with lower-priced homeware, furniture and electricals. The electrical sale area shows the reductions in pounds and includes information on interest-free credit deals and extended guarantees.
Home and Garden
In this section, you can narrow down a search using the menu or browse by themes. You’ll find furniture, soft furnishings, art, home fragrance and cooking essentials, as well as everything for creating a garden seating area. John Lewis's made to measure curtain and blind service is part of this area.
Furniture and Lights
Using the menu you can browse for furniture by room and search for lighting based on the type required. You can also see the entire lighting range or just furniture and lighting for the garden. This section includes standard furniture for every room in the house, from drawers to tables, beds to sofas. Browse the accessories section for the ideal finishing touches.
This area has all the biggest names in electrical goods. Here you can shop for the latest gadgets from Samsung, Sony, Apple, Smeg and Dyson. It also has TVs of all sizes, DVD players and a range of specialist beauty tools. Scroll to the bottom of the electricals home page to learn more about the brands available and the benefits of individual products.
You can use the menu to browse brands or if you are looking for a particular item, choose from clothing, footwear, accessories and athleisure. Clothing sizes start from a 6 and go to a 26, with a choice of short, regular and long lengths. You’ll find shoes to suit every season in sizes from a 2 to a size 9, some pairs have a choice of width fittings.
The men’s clothing section includes suits, coats, jeans, t-shirts, hoodies and jumpers. You’ll find a wide range of top menswear brands including Paul Smith, North Face and Adidas. Sizes start at extra-small and run to 3XL. The footwear section has shoes for all types of weather in sizes 6 to 13.
This area is made up of skincare, haircare, cosmetics and fragrances for men and women. Top name perfumes and aftershaves from Tom Ford, Chanel, Jo Malone, Dior are listed, as well as branded room sprays and deodorants. There is also a separate section for men’s grooming.
Baby and Child
John Lewis includes clothing, accessories, furnishings and toys for babies and children in this section. You can shop brands such as Boden and Joules, for outdoor wear, party outfits, trending styles and school uniforms. The toys are divided into types including everything from wooden toys and dressing up, crafts to soft toys and books.
Sports and Leisure
Here you can search for fitness clothing, equipment and tech, as well as a wide selection of outdoor gear for adults and children. There is a large selection of athleisure gear for all types of sport and various wellness activities, along with an area devoted to searching for products by brand. John Lewis has included guides to some of the fitness equipment they sell, as well as brand stories.
John Lewis divides this section into gifts for men, women, grandparents and children. You can also shop according to price or area of interest. There is a wide selection of gifting ideas from across the John Lewis range starting with small items for under £10 and going up to cutting edge gadgets. Should you wish to send flowers, this page has a link to the Waitrose florist department.
Available for most of the year the Christmas section allows you to shop early for all your season essentials. Look for gifts for friends and family, food and drink for the holidays and decorations for the home. Each year the Christmas decoration collection is organised by theme, so you can select lights, wreaths and tree decorations based on the look you prefer. There is a section devoted to various types of Christmas crackers, candles and cake holders in a range of colours and designs. You can also select items for Christmas hampers and order cards and wrapping paper.
What Brands are Available From John Lewis?
At John Lewis, you’ll find a good selection of premium brands in every department, these include:
John Lewis sale events are staged throughout the year, to see what they have on offer at any given time, just browse the John Lewis online Sale section of the website. The Christmas and summer sales tend to be the largest, but the annual John Lewis Black Friday event is another great time to find quality goods for less. If you are planning to get a credit card, or you often spend a lot at John Lewis, you might want to consider a John Lewis Partnership Card. You can apply for one on the John Lewis finance page. At the end of each month, your total spend is converted into points that can be exchanged for their gift vouchers. Sometimes there may be money off John Lewis with a John Lewis NHS discount from time to time also, to keep up to date with all the latest deals you can browse hotukdeals for current John Lewis voucher codes finds and offers on their entire range.
How to Purchase a John Lewis Gift Card
Both John Lewis gift cards, egift cards, and experience cards can be purchased by phone on 0330 123 0350, or you can buy them online in the following way:
Visit the John Lewis gift card page.
Select the type of card required and a design.
Choose a value (£10 to £500).
Add a personal message.
Fill in the recipient's address or your own.
Proceed to payment.
Redeeming a John Lewis Gift Card Online
If you have received a John Lewis gift card, here’s how you can spend it online:
Visit the John Lewis website.
Add items to your basket.
Click through to the checkout.
Click through to the checkout.
Next, depending on whether you have a physical card or an e-voucher, you will need to enter the John Lewis code and PIN or serial number from your card or e-gift card.
Complete your purchase.
Newest John Lewis Discount Codes
John Lewis Discount Details
Take £50 off Selected Sony TV's with Sony HT-G700 Soundbar Orders @ John Lewis & Partners
Get Extra 15% off Samsung Galaxy Watch 4 with Purchase of Samsung Mobile or Tablet at John Lewis & Partners