Posted 4 days ago
Samsung S24 Ultra pre-launch voucher debacle
I didn't get the voucher even though I signed up using an email address used in previous Samsung purchases. So I tried to get one through online chat this morning. Almost 40 mins of useless back & forth after the chat started and I am told that I will only get the £50 discount, no case or screen protector. And that too as a goodwill gesture! Plus, to get this, I need to give my name, shipping address, phone number and email. Cherry on the cake - if I need a transcript of the chat, I should contact their Data Protection Office (fortunately, I quickly copied it) but the agent won't email it.
Are they out of their minds?
Are they out of their minds?
Community Updates
24 Comments
sorted byWave good bye to your phone for at least 3 weeks
That said it would be a close run thing out of Samsung and Currys as to who actually is the worst on the planet..... (edited)
One time use first come first served
EUH-WAAW-NKTE-RN6N
Please thumbs up.
£50 off and free screen protector and case
First come first served
• if the OP text is accurate: the entity that is "out of their minds" would likely be any potential customer that was considering dealing with such an indicated shambles of an organisation.
• If the subject shambles of an organisation is the UK retail arm of Shamdung then any not out of their minds potential customer needs to consider if they would be out of their minds to contract with a limited company that was two months away from being dissolved in December 2023.