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Posted 19 December 2013

Free wifi booster for Sky Customers

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danielthomas4
Joined in 2013
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From the 20th of December... So don't call and ask today you will get charged £20 all sky broadband customers can claim a free wireless booster to help clear up wireless black spots

The wireless booster is a pretty new item and will be used to boost wifi signal round the house and help remove wifi black spots
To claim your booster go to sky.com/boo…ter to claim yours from TOMORROW

Offer live from 1000, December 20 according to the sky live chat advisor at this url:

sky.com/pro…er/
- KTF

Get a free Sky Wireless Booster now for NEW CUSTOMERS
Existing Customers can claim your free booster online from 27 December.
- antdav

Available for free for existing Sky broadband customers from 27th December 2013
- freebiehunter

offer live from the 27th of December Still active

et a free Sky Wireless Booster when your broadband is up and running. If you joined Sky Broadband before 20 December, you can claim your free booster online from 27 December. You'll need to log in with your Sky ID.

sky.com/sho…ter info pasted from here
- shakey1981

Ends 30th JANURARY
- hanif39

Offer now extended to 27th Feb
- UnicornRiver

Now out of stock.
- hanif39
Sky Digital More details at
Sky Digital has currently Sign up to a package and you and the referrer both get up to £125 in vouchers campaign, if you want to use it you can do so from this .
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  1. Smosekum's avatar
    I also had trouble adding the extender, especially having just upgraded my modem
    I used the deep link, and this rectified the problem
    sky.com/qui…ink

    hope this works for those who are having trouble
  2. deleted469542's avatar
    taztoo

    Careful!Look up EMF Sensitivity - we should be reducing wifi signals not … Careful!Look up EMF Sensitivity - we should be reducing wifi signals not boosting them. I can tell when a wifi signal is in range through emf symptoms. I think if someone had come to me and told me the same thing however I would of thought they were plain crazy. It's there and it will damage your and your family's health. Why do they sell it? Imagine the billions lost to the electronics industry. Before you discard this warning do me a favour and do your research. Electro magnetic fields have put me in hospital after lengthy sessions with electronic equipment like sitting next to a router or computer. Emf is recognised medically throughout Europe apart from the UK (surprise surprise). Try powerline extensions if you desperately need Internet in other rooms in your house. Avoid boosting wifi please no matter the price.



    While I'm not calling BS, I think if you're gonna say stuff like that and tell us to "Do our research", you should be supplying at least a few examples of documentation to back it up.

    I've worked with electronic equipment my whole adult life. From laser cutters to PCs and I currently work in an ofice with 2 fully functioning wireless repeaters in a building that runs several, and I've not had a day off sick in 10 years.

    While you may very well be getting ill spending time around EMF, it's not something that'll affect everyone and I'd beg you to stop scaremongering!

    OT.
    Heat from me.
    My Sky router is a bag of crap. Boosting it would be a god send
    (edited)
  3. deleted435934's avatar
    For reference, please note that you don't need to call them on a silly 0844 number, Customer services can be reached using
    0207 126 7020
  4. pototea's avatar
    Full details here for those who are experiencing issues:

    helpforum.sky.com/t5/…905

    From 20 December 2013 to 30 January 2014 we’re offering all qualifying new and existing Sky Broadband customers a free Sky Wireless Booster (usually £20 + P&P). Some customers have been experiencing issues redeeming.

    On Friday December 27th we experienced issues with the offer setup that meant people were unable to get the booster offer into their basket. This was fixed and tested on Friday afternoon. As part of this resolution we had to make the booster available as a sold product in Shop. Anyone trying to get the booster via Shop will see it as priced at £20.

    We are still investigating some outstanding issues where customers are having problems getting the offer into their basket.

    New Customers
    If you purchase Sky Broadband between 20th December and 30th January the offer will be made available to you once your service has gone active. When your installation is complete and your Sky Broadband service has gone active we will then add the booster offer to your account and send you an e-mail to advise that the offer is now available.

    This can take a few days. New Sky Broadband customers will have until 1st May to redeem the booster offer, so plenty of time for the installation and activation of your service.

    Existing Customers

    This is broken into 2 offers:

    Free Sky Hub - this will be offered to everyone with an older router, these include: Netgear Phase 1, Netgear Phase 2, D-Link Phase 2, Sagem Phase 2 and Sagem Phase 2 Refresh. You will NOT be offered a free wireless booster at this stage.

    Once you have redeemed your free Sky Hub we will then add the booster offer to your account and send an e-mail to advise that the offer is now available. This can take a few days. Redemption is via sky.com/boo…ers and your Offers page in My Sky.

    You will have until the 27th of February to redeem the offer of a free wireless booster

    Free Wireless Booster - this will be offered to all customers who have a Phase 3 Sagem router or Sky Hub. You will NOT be offered a free Sky Hub.

    If you have tried to redeem the offer of your free wireless booster before and your encountering issues, please empty your basket in My Sky and sign out, then click this link: sky.com/boo…ers to then complete your order.

    If you are still experiencing issues please see the checklist below:

    You Must be UK Sky Broadband customer
    Your Sky Broadband must be in an active state
    Your account must not be in debt
    Your Sky Broadband must not in pending cancel state
    You must have the correct router type for the offer you're applying for
    You can only redeem one booster/Sky Hub per customer account
    You will not be able to order Broadband and booster at same time (you must wait until your service has gone active)
  5. freebiehunter's avatar
    tonge77

    Never was free at all and now expired.


    It is free from the 27th if you have a read through
  6. deleted402972's avatar
    Its really bad Sky are doing this as its clear most people have no clue if they need a WiFi booster, how it works and more importantly the disadvantages in using one.

    Firstly, you should only use a WiFi booster as an absolute last resort in actual WiFi repeater mode. The only way it works without compromises is if you put it into Access Point mode and plug it into your router using a LONG ethernet cable and place it far away from your router, broadcasting on a different WiFi channel.

    Secondly, if all you do is put it right next to your router, it will only make your WiFi worse. What you are supposed to do is put the WiFi booster as far away from the router as possible, but close enough that your WiFi signal is still decent. It then acts as a relay, you connect to the WiFi booster and it relays your signal to the router. However that causes one huge side effect, at BEST you get HALF your normal WiFi speed and in many cases it will be much less. I have tested such devices on my own WiFi and I only got 1/3 my normal speed.

    A really good WiFi booster would actually use two WiFi chips on different channels, that WOULDN'T halve your speed, but none of these cheap devices do that.

    It should also be able to work like the wireless adapters they were offering for the Sky+HD boxes, it connects to your router over WiFi and you plug anything you want in to the ethernet port on the booster. In my experience though this rarely works as well as using native WiFi on a device if it has it.

    For free its still worth picking up, but be aware of how it works before considering using one.
    (edited)
  7. deleted953236's avatar
    For all people woth problems, when adding to your basket. .. a blue bar above appears... simply choose 'switch to old sky shop' option within blue bar
    Then magically appears in your basket. New shop has bugs.... does it work now people???
  8. jdandcoke's avatar
    Is it just me who still can't order one then??
    Going around in circles on the website for days now :-(
  9. harlzter's avatar
    harlzter

    FFFFFFFFfffffffffffuuuuuuuuuu, got a letter this morning from sky this … FFFFFFFFfffffffffffuuuuuuuuuu, got a letter this morning from sky this morning with our bill on it- gone from £16ish to £43, the Mrs is just on the phone sorting it.



    Forgot to update: It wasnt anything to do with this offer, its because we recently moved it knocked some discounts off the system but sorted now (or so they claim).
  10. fizz's avatar
    it's made a diffrence, i finally have WiFi in the back bedroom
  11. dove123's avatar
    Be careful folks ~ read the T&C's you are entering another CONTRACT so if you are out of contract this will tie you back in with them.
  12. Foxie1977's avatar
    @scbu2 I have a blu ray player that has netflix so I tried an ethernet cable in the back of the wifi booster and then into the back of the player and now I can watch netflix in my living room I'm well pleased that this even worked. And also my wifi signal in the living room is excellent as I have my broadband router in another room and wasn't getting much signal for my smartphone or tablet but both now have full wifi signal.
  13. deleted921126's avatar
    naomihughes80

    Nearly ordered this on the internet, glad I didn't, phoned them up and … Nearly ordered this on the internet, glad I didn't, phoned them up and you are signing a new 12 month contract, I only have 4 month left on mine and wouldn't be able to go for a better deal.



    Well id call them back , as most of us on here have double checked and it doesn't sign you up for another 12mnths
  14. dann2000's avatar
    Thanks, I do find the signal with Sky doesn't have the same range as I had with BT.
  15. danielthomas4's avatar
    Author
    dann2000

    Thanks, I do find the signal with Sky doesn't have the same range as I … Thanks, I do find the signal with Sky doesn't have the same range as I had with BT.



    I think a few people had this problem... Get in early tomorrow. If it's anything like the free on demand box there could be wait if you don't get in quick
  16. Denziloshamen's avatar
    I phoned Sky up the other day saying my old Sagem router doesn't seem to stretch as far as it used to in my small house. They agreed to send me the new hub (black one which is fibre compatible apparently in order to be future proof) for free as long as I agreed to another 12 month contract (which I was fine with as I have no plans on leaving Sky) and they game me a further £2.50 off my monthly broadband.

    They could have saved themselves a few quid by just telling me to wait a few days and they would send me one of these (I would have actually have been OK with that).

    Now I get the new hub and I'll still be ordering one of these!! Win win for me then!!
  17. Neo1607's avatar
    Shame that my Sky broadband isn't due to be installed until the 30th, wonder if I can phone up tomorrow and say I'm worried that the wifi won't be strong enough in my house because they are old sandstone walls lol
  18. PKNuts's avatar
    danielthomas4

    No this goes next to your wifi router and booster the signal



    Surely you would place this towards the edge of your wifi routers range to extend it further rather than have it transmit wifi from the same location?
  19. tmohammad's avatar
    Is this a PURE Sky only deal or will the O2 Broadband customers that Sky have inherited be included?

  20. taztoo's avatar
    Careful!

    Look up EMF Sensitivity - we should be reducing wifi signals not boosting them. I can tell when a wifi signal is in range through emf symptoms. I think if someone had come to me and told me the same thing however I would of thought they were plain crazy. It's there and it will damage your and your family's health. Why do they sell it? Imagine the billions lost to the electronics industry. Before you discard this warning do me a favour and do your research. Electro magnetic fields have put me in hospital after lengthy sessions with electronic equipment like sitting next to a router or computer. Emf is recognised medically throughout Europe apart from the UK (surprise surprise). Try powerline extensions if you desperately need Internet in other rooms in your house. Avoid boosting wifi please no matter the price.
  21. HKerInLondon's avatar
    chromosome17

    Irony is being with sky, under beunlimited and not being able to have … Irony is being with sky, under beunlimited and not being able to have one.o



    haha i'm exactly under the same situation.
  22. antdav's avatar
    taztoo

    Careful!Look up EMF Sensitivity - we should be reducing wifi signals not … Careful!Look up EMF Sensitivity - we should be reducing wifi signals not boosting them. I can tell when a wifi signal is in range through emf symptoms. I think if someone had come to me and told me the same thing however I would of thought they were plain crazy. It's there and it will damage your and your family's health. Why do they sell it? Imagine the billions lost to the electronics industry. Before you discard this warning do me a favour and do your research. Electro magnetic fields have put me in hospital after lengthy sessions with electronic equipment like sitting next to a router or computer. Emf is recognised medically throughout Europe apart from the UK (surprise surprise). Try powerline extensions if you desperately need Internet in other rooms in your house. Avoid boosting wifi please no matter the price.


    [image missing]

  23. wazzay2k1's avatar
    I have just spoken via live chat, they now say after 10am.....

    [image missing]


    (edited)
  24. deleted620822's avatar
    Read above! Poster has told you when it's going live!
  25. GAVtheRAV's avatar
    The website actually says that the booster will be available from the 27th
    sky.com/sho…er/?DCMP=pac-SkyCom:na_booster
  26. farmergiles's avatar
    It's panto season so...
    Oh no it isn't!
  27. bossymom's avatar
    kaiyuantan

    i am only using broadband and phone line, no TV.i click redeem the offer … i am only using broadband and phone line, no TV.i click redeem the offer which is £0 , it came to summary page , however no other button let me to check out,and when i click order summary, it showsImportant informationBased on the items you have selected, you'll need to add one of the following to your basket before you can check out:- Sky Entertainment, Sky Entertainment Extra or Sky Entertainment Extra+- A Sky+HD or Sky+HD 2TB box

    Existing customers 27th Dec
  28. Atarii's avatar
    boonkoh

    I don't think that's true. The booster won't "hog" and "reserve" part of … I don't think that's true. The booster won't "hog" and "reserve" part of the total bandwidth. It will only use bandwidth as and when needed. E.g. if you have 20meg connection and a laptop connected to the booster is downloading something at a speed of 20meg, it will use up your entire bandwidth. But when the laptop is idle and no traffic through the booster, anything connected to the hub will still get 20meg available.



    The Sky Wireless Booster is just a wifi repeater. "Essentially, they pick up a wireless signal just like your tablet or laptop, then rebroadcast that signal, giving you a second access point to connect to"

    More info (including some disadvantages) for those interested here: thewirecutter.com/rev…er/
  29. deleted880714's avatar
    Just logged on to sky existing broadband customers can not claim the booster until December 27
  30. KTF's avatar
    Another 7 days isnt going to make any difference. If this wasnt free then noone would care and very few people will actually need one anyway.

    Just sit tight and wait until the 27th.
  31. adamski88's avatar
    does anyone else find the sky website shocking?

    had to buy the new hub last week, website wouldnt add to basket properly so had to ring up.

    trying to log in to view offers now and getting: To claim any offers online, you need to register or sign in in to your Sky account to reveal the offers open to you and add your chosen products to your basket. I AM SIGNED IN!
  32. billybob007's avatar
    barryallott

    Says not until the 27th for me


    That's why danielthomas4 wrote that in the description.
  33. KTF's avatar
    You could have it in 6" flashing pink letters in the description and people still wouldn't read it (or the thread).
  34. KTF's avatar
    daver77

    So you don't need 2 modems anymore for fibre (EasyReach and Sky)? I'd … So you don't need 2 modems anymore for fibre (EasyReach and Sky)? I'd like it primarily to un-clutter and gain a plug socket


    Yes, the new black hub has the fibre modem built in so you no longer need the openreach modem. They introduced it so that customers can do a self install and no need to change the master socket.
  35. notatestuser's avatar
    It doesn't look like the product exists in their CRM yet. They don't ever deploy new products during the day; it'll be ready early tomorrow morning I imagine.

    The guy up there probably ordered the free hub upgrade.
    (edited)
  36. Tacticality's avatar
    I have tried to follow the website onto the 'redeem this offer now' button, however nothing seems to happen. It doesn't add to the basket and nor does it come up with any kind of confirmation message. I'm confused. Anyone experiencing the same thing?
  37. deleted907587's avatar
    Hi everyone, I have just phoned Sky as I've had no success ordering online. I spoke to James who advised there is a problem with their site which is not letting us redeem this offer. Sky is aware of this and looking into the issue and he told me to check the site again tomorrow.

    I told him this was not good enough as the offer is supposed to be available now! I asked if I could order one with him over the phone, he said no and that Sky wanted this offer to be actioned online - I said this was not good enough if the site isn't working! I said if this issue isn't fixed for a couple of days what if I miss out on this offer and he assured me I wouldn't.

    I don't feel fill of confidence over this but I will keep trying. I was initially impressed I got through to Sky on the phone very quickly but then disappointed with my conversation. Hope you have more luck than me...
  38. benjaminv's avatar

    Thanks for letting us know again!

    Abbey11

    Hi everyone, I have just phoned Sky as I've had no success ordering … Hi everyone, I have just phoned Sky as I've had no success ordering online. I spoke to James who advised there is a problem with their site which is not letting us redeem this offer. Sky is aware of this and looking into the issue and he told me to check the site again tomorrow. I told him this was not good enough as the offer is supposed to be available now! I asked if I could order one with him over the phone, he said no and that Sky wanted this offer to be actioned online - I said this was not good enough if the site isn't working! I said if this issue isn't fixed for a couple of days what if I miss out on this offer and he assured me I wouldn't.I don't feel fill of confidence over this but I will keep trying. I was initially impressed I got through to Sky on the phone very quickly but then disappointed with my conversation. Hope you have more luck than me...

  39. Atarii's avatar
    joshtbh

    anyone know what model the new Sky "hub" is please?

    It'll be the SR102
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