I only found this out because I was having to manually submit support tickets for missing instore cashback transactions on Airtime Rewards and I couldn't figure out why my online transactions were tracking fine, but my instore ones were not. When I looked more closely at the individual transactions on my Chase app I was puzzled to notice that the last 4 digits displayed for the card used to make these instore purchases were unfamiliar. I queried this with Chase customer service and they explained that the physical card number is different to the digital card number, even though it's for the same account. Mind blown.
So my next question to customer service was: Where can I see my physical card number so that I can add this to my Airtime Rewards and Topcashback accounts, and therefore ensure future instore transactions will be tracked? And their incredibly frustratingly reply was that Chase will not tell their customers their own physical card number. (They cited \"security reasons\").
So if, like me, you've got a Chase card and you've wondered why none of your instore purchases have tracked on cashback sites... well, now you know. The only workaround for this farce as far as I can tell is add your digital card details to Google Wallet/Apple Pay and pay instore that way rather than using the Chase card itself.
To sum up, there's no way of finding out more than the last 4 digits of your own physical Chase debit card number. If there is then please do tell...
EDIT: as @Russ2626 mentioned in the comments below, there is actually a working loophole to find out your physical card number if you've used your Chase card on the TFL (Transport for London) network.","comment":[{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/48896638","author":{"@type":"Person","name":"Russ2626"},"datePublished":"2022-12-01T14:30:00.000Z","text":"Apparently if you have a TFL transaction on your Chase account, if you view the transaction details, there should be a button at the bottom for adding your card to TFL which will show your physical card number (I haven't been able to test this yet)"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/49385016","author":{"@type":"Person","name":"anouj"},"datePublished":"2023-01-23T23:50:12.000Z","text":"you can get one of the nfc card reader apps then scan your card and you’ll get your card number (totally safe as the only info you can get is card number)"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/48891801","author":{"@type":"Person","name":"bozo007"},"datePublished":"2022-12-01T06:53:24.000Z","text":"You can only see the last 4 digits of the physical card number, that too if you click on the transaction within the app. Chase explains it here.
And Airtime works for me just fine - my physical cards are registered with them but I pay through Google Wallet which attaches a different number to the physical card."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/48892471","author":{"@type":"Person","name":"deleted9453"},"datePublished":"2022-12-01T08:24:00.000Z","text":"CB works find for me be it card, the card number if buying online or using Google wallet for purchases. There are only a few places you aren't eligible for it - DVLA and Passport office being two of note."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/48895464","author":{"@type":"Person","name":"Russ2626"},"datePublished":"2022-12-01T12:54:00.000Z","text":"Thanks for the info. That does make sense as the only Airtime rewards transactions that tracked for me with Chase have been Wagamama where I paid online by scanning the QR code at the table
I also tried contacting Chase customer service but they are clueless."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/48896289","author":{"@type":"Person","name":"bobdylan"},"datePublished":"2022-12-01T14:01:09.000Z","text":"Pointless"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/48897279","author":{"@type":"Person","name":"Ferris"},"datePublished":"2022-12-01T15:18:57.000Z","text":"I had to get a refund instore the other day and the CS asked to check my card number against the receipt. It was late and a small amount so she just put it through, but if I couldn't demonstrate it was my card even with the app it might have caused problems! I suppose I could show the transaction in the app, but from the way she looked at the numberless card in bemusement I'm not sure how well that would work..."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/48897828","author":{"@type":"Person","name":"jungleboy123"},"datePublished":"2022-12-01T16:03:23.000Z","text":"It locked me out of a purchase about 3 weeks ago. It started to ask me for ID etc on the app before i was able to go ahead. Thank goodness i had another card. Can just imagine if i didnt have any cash or a backup card i'd be stuck...."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/48902150","author":{"@type":"Person","name":"jinkssick"},"datePublished":"2022-12-01T23:18:24.000Z","text":"Tried to use Chase for use abroad. Did not like the fact it took absolutely ages to top up from my main account. Took like an hour when I top up Starling it's done instantaneously."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/49430468","author":{"@type":"Person","name":"BigPlonker"},"datePublished":"2023-01-29T23:50:38.000Z","text":"Dashlane is an app you can use."},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/50330845","author":{"@type":"Person","name":"Chadvalley"},"datePublished":"2023-06-07T17:58:43.000Z","text":"This is a total issue ! I’ve had fraudulent activity on my account and it’s been using the physical card even though it’s In my purse ! The company requires the first 6 digits and final 4 of my card number yet chase can’t provide it ! What bank can’t provide a customer with their own details ! What’s the point In having 2 diff card numbers for the same account !!! they don’t even understand when you try to explain "},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52044497","author":{"@type":"Person","name":"Sarang_Rajesh"},"datePublished":"2024-01-22T19:12:42.000Z","text":"Easiest way to do this. Get someone on an android device and open Revolut App. Click on add money. Then tap your chase debit card on the rear of the device. It will give you the full card number, expiry. Cvv is guess but easy. 🏻"},{"@type":"Comment","@id":"https://www.hotukdeals.com/comments/permalink/52132641","author":{"@type":"Person","name":"cromarty"},"datePublished":"2024-02-04T09:18:44.000Z","text":"Has anyone used Chase to buy train tickets online and try to collect them from a self service machine at a station? I went to collect some pre-booked tickets yesterday and the self service machine wouldn't let me collect them as I didn't have the card I paid with. I'm sure it used to allow any debit/credit card to be put in.
Fortunately I hadn't used Chase because a credit card that I hadn't used much was offering 8% cashback on LNER, and I had used that - but I don't generally carry that card around with me.
I would think the machine checks at least the last four digits, so if you have used your Chase debit card number online then put the physical card into the machine you might not be able to collect your tickets.
Also I tried one of the card reading apps, they work well but don't give you the 3 digit CVV. Perks at Work Card Linked Cashback requires that to register a card. So I'll have to use a different card for that."}],"commentCount":21,"interactionStatistic":5,"articleSection":"Misc"}