Netflix: “ Cant use this account in this location “

Update from my side. Spoke to Netflix through live chat today. Firstly I added a backup payment method (Monzo Card) this didn't reactive the account for UK use. So secondly I contacted live chat again and mentioned the message I was getting. She said that my account was no longer accessible outside of Turkey. Account now only works in Turkey or via VPN.

I asked if it could be converted into a UK account. No - I had to wait until the credit expired (2 months worth) and gift card credit is non refundable. If I want to use Netflix in the next few days I was advised to create a new account or move to Turkey! Yey!
(edited)

All this will do is further reduce netflix revenue as I won't be paying rip off uk price and more people will turn to piracy again. (edited)

Originally a UK account years ago. Then had it Turkish for about a year on my Monzo card, cancelled it and joined my mates account. He recently gave up paying so went back to mine - won't accept my Monzo card anymore so bought two months of gift cards. Worked for about 3 weeks and now doing this...

I didn’t use a gift card. I just cancelled my membership and the day after, used my vpn to sign up in turkey. After that I haven’t had to set to turkey. Maybe it’s the gift card option that has messed it up? Good luck anyway

It's the day, where my account is needed to restart membership since i've using basic plan a month ago.

But something weird happen when i try to login my netflix using netflix turkey and turkey vpn. They won't let my account login, it just say "wrong password" even with 100% it's the right password. Clicked forget my password, but it does nothing and say some error occur bla bla bla.

I'm also wondering if it's because the gift cards from Eneba have been flagged up by Netflix. I might be wrong but it seems all those who are having issues have used the gift card method. Mine's still working fine through Revolut and has been for a number of years. Here's hoping anyway.

What I'm getting. Started only 20mins ago while watching a programme. (edited)

I bought a Netflix Turkish gift card to add onto my UK Netflix account last night. Everything went smoothly and even watched an episode of Better Call Saul with VPN off.

Tried playing the next episode of Better Call Saul today and also tried all other random programmes/films and nothing works and comes up with the error "Sorry, your account can't be used on this device. For more info, go to help.netflix.com"

The error code is tvq-pb-101(1.23)

This is both on my Sony TV android app and my android phone app. I have tried the following but with no luck:

1. Rebooted the TV
2. Signed out and signed back in.
3. Cleared the cache
4. Cleared the data

I then tried turning ON the VPN to Turkey and it works however, some of the programmes like Better Call Saul are not in the Turkey Netflix library.

I have a feeling they are closing the loopholes. Would be happy to hear if someone has found a workaround this?

I created a new account on Monday(via Turkish VPN), applied a Turkish Netflix voucher as it refused to accept my Revolut card ( I also tried a Barclaycard too)
It worked fine for a day and then wouldn't connect unless i was on my VPN. and then it worked fine... good job I have 50GBpm free on my VPN. Managed to binge watch the first 2 series of Stranger Things so far

If you put on a Turkish vpn on your laptop or mobile phone and connect your tv does it still work or still say can’t use from this location? I know it’s a faff but might be worth attempting

If this stops, i am definately not going to UK ££.This is total rip off

For those with the location lock (I do the same method with HBO max after signing up via Argentina)

I VPN into Turkey

Start my download

VPN off during download

Download begins to download with your usual non-VPN speeds

Then you can play them offline.

Working fine here on my phone.. long time Turkish sub

Try logging out and in again?

Hope they are not clamping down. Interesting thread... (edited)

Add netflix so it runs through vpn, if problem persists. Leave all your other apps to run as normal..... Paul

Me to it says "your account can't be used in this location". Looks like I've got 6 moths of watching turkish netflix. Something is better than nothing. I'll have to wait and see if someone has a workaround.

Just tried it on my TV and phone, no problems here yet to report.

are you all using vouchers? how long have you had netflix turkey hack for?
could it be the voucher thing?
i'm on revolut and had turkey for years - tacked onto a longstanding uk account

Netflix Error D7111-5095

Your account can't be used in this location. For more info, go to help.netflix.com

This error means there might be an issue with your account. To fix this problem, follow the option that applies to you:


You're traveling or recently moved to a different country
Contact Netflix Customer Service for help.


Your membership is included as part of a package
Contact Netflix Customer Service for help.


Your account wasn't bought directly from Netflix or an authorized source
If you didn't create your account directly with Netflix or you bought your account from an unauthorized retailer, you'll need to sign up for a new account in the same country where it will be used. See How to pay for Netflix for payment options.

The balance of an account paid for with a Netflix Gift Card is non-refundable and can't be transferred to a new account in your country.
If your membership is paid for in the same country you're currently in, contact Netflix Customer Service.

Your account wasn't bought directly from Netflix or an authorized source
If you didn't create your account directly with Netflix or you bought your account from an unauthorized retailer, you'll need to sign up for a new account in the same country where it will be used. See How to pay for Netflix for payment options.

The balance of an account paid for with a Netflix Gift Card is non-refundable and can't be transferred to a new account in your country. (edited)

Mine is working fine at the moment, the only thing i didnt add was a mobile number, they do ask for it but i ignore requests.

Just checked mine, all working as usual.
Turkish sub using revolut

Mine still working this morning, hopefully holds out till the end of better call Saul ,

Has anyone had this happen that isn’t using gift cards?

Just happened to me today. I signed up to the top tier Netflix plan, paid just over £5 via a gift card. It was supposed to last until the end of August but I get the same error as the OP. I think they are cracking down on this, as per the live chat person and their help guide you can't use foreign gift cards in countries outside of where the gift card originated and of course these gift cards are not refundable. So essentially I've paid a fiver for 10 days worth of Netflix. Aight cool

Same happening to me with a Turkish voucher. Time to ditch Netflix I think (after Saul finishes in a fortnight).

Lol .. impressive strawman ..

im getting the same problem, used a gift card, managed to watch 1 episode now getting this error message on all content. luckily only took out 1mth