Unfortunately, this deal has expired 30 May 2022.
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Posted 26 May 2022

Microsoft Surface Duo, Qualcomm Snapdragon 855, 6GB RAM, 128GB UFS, 5.6 Inch Tablet PC - £349.99 delivered (Members Only) @ Costco

£349.99
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Decent 1/2 price offer from Monday at Costco.

- 5.6" or 8.1" AMOLED Display
- Fingerprint reader
- 11MP Adaptive Camera
- 1 Year Microsoft 365 Personal

Open two screens and open great possibilities. Surface innovation comes to a mobile device, featuring the best of Microsoft.
Get a mobile device and tablet in one with the Microsoft Surface Duo.

With dual high-resolution displays and a 360° hinge, the Surface Duo opens like a book, stretching out into a large 8.1” screen. Perfect for reading, taking notes or browsing the web while you video call with your friends. Or you can prop it up in tent mode to watch a YouTube clip hands-free.

Need to make a call? Just fold one screen to transform it back into a phone. At under 10 mm thick when folded, it will slip right into your pocket.

Stay flexible
Keep an eye on the group chat while you perfect your latest Spotify playlist. On the Microsoft Surface Duo, apps work together seamlessly for flexible multitasking. Easily drag and drop across screens or view 2 different apps side by side.

All your favourite Microsoft & Android apps
From Office and Teams to TikTok and Kindle. Get the best of Microsoft 365 mobile (subscription required) and every app on the Google Play store with theSurface Duo.

Battery to last
With up to 15.5 hours of video playback or up to 27 hours of talk time, the Surface Duowill last all-day. But when you're low on charge, USB Type-C Fast Charging will have you back at 100% in no time.

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Community Updates
Edited by a community support team member, 30 May 2022
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  1. AlphaChap's avatar
    bilalbilal30/05/2022 00:42

    How are you finding it so far - are you using it as your daily driver? …How are you finding it so far - are you using it as your daily driver? What's battery life and usage experience like?


    I had no issue with battery life and I think I put the device through pretty heavy usages. I am the type of person to whack it straight on a charger as soon as I get home though. Most of the bugs got ironed out with subsequent updates, only the occasional odd behaviour to do with screen rotation. This I think is because there's a gyro in each screen to handle the various postures and sometimes it gets confused.
    I guess it's down to the individual but I often found having too screens extremely useful for when I'm trying to do something productive like working out expenses for an event. You can have information on one screen and a calculator on the other without having to switch back and forth between apps as I often struggle to remember long numbers.
    I'd say I am a camera guy when it comes to picking my phones and there's no way to put this lightly. The camera on the Duo is pretty crap. I found you could sideload GCam onto the Duo which helped significantly with making photos better but it's still rather mediocre.
    The hardware itself is amazing. I offended some people before by saying it but the Duo's approach of using two glass screens makes for a FAR more premium feeling device. The hinge feels amazing. The device is incredibly thin unfolded which makes it a more manageable thickness when folded.

    I'd say if you've got the money kicking about right now, try it out. Costco have a 90 day satisfaction guarantee. If you're not happy with the device you can return it by post or just go to your local warehouse.

    Edit: Added example of images with and without GCam and also image of using it to read manga (edited)
  2. Mattyclul's avatar
    abeuk31/05/2022 21:15

    How is it??


    Enjoying it so far, running Android 11 with May security after updating.
    The phone feels and looks top quality, premium packaging too!
    It's quirky as it's not like a normal phone, once you get past that you will start to enjoy it and the things it can do that a normal phone can't!
    Side fingerprint reader is quick! Battery seems good after set up.
    What I love the most is the width of the screen, all phones these days are long and thin whereas this is wide so even if you are using it on a single screen it seems big?

    Camera is basic so if you like your photography it's not for you.
    Speaker is OK.

    For the price I think it's a steal
  3. kyeung's avatar
  4. DomDealyo's avatar
    Just pointing out this is the first version which was released in late 2020. It is not the Surface Duo 2 which was released in October 2021.
  5. AlphaChap's avatar
    Bought this at £499 last time it was on sale at Costco. I planned to return it within the 90 day return window. Going to return and rebuy it for the lower price and to reset the warranty. For £349 I'd like to keep it. The Surface Duo 1 and 2 are hands down the best foldables on the market right now. None of the cheap plastic screen garbage the Galaxy Fold has. (edited)
  6. Streather's avatar
    mp726/05/2022 21:04

    Reviews suggest software quite buggy. Has that been sorted?


    I've got one, the software seems mostly fine to me, I very rarely have my screens swapping around if i fold it so both screens are on the outside or put into tent mode.

    It's a fun device, it's not especially good as a phone, if you're looking for a new phone, it might be worth looking into something like a Poco for the same price, but it is a great productivity / everything else device.

    I use mine for media consumption, so podcasts, films, kindle, comic books etc.


    There however is also practically bugger all in terms of cases for it.
  7. hotdealsuk1973's avatar
    your argument isn't very productive lol

    how about you guys take it to pvt messages and leave others to chat about the offer ?
  8. Sylvester88's avatar
    I have this as a work phone and it's so clunky...

    But I'm still tempted
  9. forcedv's avatar
    Yousef_Fayed28/05/2022 11:19

    Can't seem to change to 350, still at 699. Is there something I forgot to …Can't seem to change to 350, still at 699. Is there something I forgot to do? I'm a gold star member.


    Sale starts Monday (edited)
  10. hotdealsuk1973's avatar
    Nahla31/05/2022 19:47

    Same here. Also contacted them and said it will be delivered tomorrow. But …Same here. Also contacted them and said it will be delivered tomorrow. But I doubt it since it's not even shipped.


    it gets transported through the night you will usually get an email saying dpd have the package that will be around 9ish or after
    by the time you wake up it'll be at your local depot then by 11am they will get you an hour time frame when it will be delivered

    this is all if all goes smoothly if theres any problems it will be delayed and with it being the jubilee bank holiday we won't get it until monday
  11. hotdealsuk1973's avatar
    i'm loving it so far it won't be my main phone as thats an iphone i'd love to get a decent case for it but as others have mentioned
    not many around
    arb_uk's avatar
    I believe one has to get used to gestures and it is all fine. I'm also happy with my purchase and will be using it as a main phone (fingers crossed)
  12. toodeep's avatar
    630 MB June update now available improves performance & stability, apparently. (edited)
  13. cartwheelbob's avatar
    Starman26/05/2022 20:13

    Does it support 5G just curious I'd hope so given the fairly recent …Does it support 5G just curious I'd hope so given the fairly recent chipset?


    It does not
  14. AlphaChap's avatar
    For people like myself who are used to wireless charging there are some workarounds for convenient charging with the Duo. One option is using a magnetic breakaway usb type c cable the other option that I haven't seen anyone try yet is using a wireless charging sticker. (edited)
  15. pringler's avatar
    bilalbilal30/05/2022 18:48

    Just when I got time to order it, goes out of stock anyone have any …Just when I got time to order it, goes out of stock anyone have any idea if it'll come back in stock?


    Don’t think they’ll restock, it’s old stock so probably moved all the remaining stock they had
  16. AezM's avatar
    If anyone ordered this from Costco on the 30th, can you please tell me if yours came fully plastic wrapped or did it come with just two plain plastic circle seals on either side of the white duo box? Thanks in advance (edited)
    abeuk's avatar
    2 circle seals
  17. arb_uk's avatar
    Hi there, just to keep everyone posted who managed to get the device. I had a system update last night, and the device upgraded to Android 11.
    Also, can someone comment/help on a couple of above points?
    Thanks
  18. philberto's avatar
    One my my screens started flashing green already... Hasn't done it since I changed colour to vivid but apparently a known issue. Might take it back now Shame was really enjoying the experience (edited)
    philberto's avatar

    Replying to

    Only had it a week
  19. RadiantDuck's avatar
    I do not need this, I do not need this, I do not need this
  20. Naqvi's avatar
    Poundland Galaxy fold 3 that looks like something from the early 2000s.
    John.Mason's avatar
    I suspect that it will still be working long after the fold 3’s scream has delaminated
  21. AlphaChap's avatar
    A reliable Microsoft leaker is saying that the Surface Duo 2 is getting a pretty major feature update this month. It's possible some of the features will also roll over to the Duo 1. Also anyone who bought a Duo please remember to check for updates as you wont have a good experience using the version is ships with. twitter.com/zac…891
  22. pringler's avatar
    Raja00730/05/2022 09:45

    Ugly design, terrible Camera and buggy software, old hardware and small …Ugly design, terrible Camera and buggy software, old hardware and small 3577 mAh battery for 8.1 inch screen lol I will not even buy it for £250


    No one is asking you to buy it. Why you felt the need to make that comment is beyond me.
  23. Ki113r_7's avatar
    Relieved this went OOS. Was about to make a silly impulse buy! Lol
  24. LuxoR's avatar
    RadiantDuck26/05/2022 16:49

    I do not need this, I do not need this, I do not need this


    #sameboat and a fanboy too
  25. The_narrow_path's avatar
    ljshooter29/05/2022 21:39

    Not sure why, but I thought this was the duo 2 when I voted hot... I am …Not sure why, but I thought this was the duo 2 when I voted hot... I am not sure it is quite as good a deal for the first release in honesty


    It's £350 brand new with 2 years Costco warranty, are you for real? The second version is like £850, plus it comes with the notorious 888 chip prone to overheating.
  26. Richard_Mathews's avatar
    They must have found the Windows 10 mobile fire sale bin in the warehouse and thought, "you know what we could use that..."
  27. AlphaChap's avatar
    cooper18227/05/2022 20:06

    Three links, yes, my bad.1. Subreddit....user experience, anyone can post …Three links, yes, my bad.1. Subreddit....user experience, anyone can post 2. Samsung forum...as above.3. Puff piece article...another user experience Again, 2.5 million units. Like all electronics there are faults, hence manufacturers warranty.Last article, talking about improved hinge and polyethylene terephthalate (screen protector) being improved (removed doesn't hinder usage). "More fragile than a fold 1" none of these articles substantiate that claim or your argument.That's me, enjoy your superior duo....dam my inferior expensive trash...



    Folding glass: how, why, and the truth of Samsung’s Z Flip - The Verge
    "Frankberg thinks that’s probably why Samsung’s Galaxy Z Flip still has a plastic screen protector up top. Not to prevent scratches or help it bend more easily, but as a “sacrificial layer” that gets scratched instead of the glass, so there are fewer potential catastrophic cracks down the road. “Probably they receive fewer product returns due to the extra layer,” he speculates."

    "Frankberg isn’t yet convinced. “My honest opinion as a materials scientist: I wouldn’t buy these kinds of phones at this stage because the size of the scratch you need to break it is very very small,” he says, pointing out how a single grain of sand could destroy a folding glass screen. “Buying a very expensive phone, I would step back and see how the technology improves.”"

    Also the yields on these display are crap hence the price tag. With the Fold 1 display which was supposedly easier to produce than the new UTG display they has more fail than were successful. I'll repeat, the technology isn't mature enough yet. The only saving grace is they offer a replacement when they spontaneously fail. Still have to put up with a plastic cover screen though. But you do you dude.

    AFSARS27/05/2022 20:20

    Yes you do, Yes you do (lol)YesRemember only cheap because …Yes you do, Yes you do (lol)YesRemember only cheap because new one is due


    Duo 2 has been out for about 6 months and is currently on sale at Curry's for £849. Duo 3 isn't expected until 2023 at the earliest. This discount is probably to dump old stock. (edited)
  28. The_narrow_path's avatar
    ProfessorBuzz28/05/2022 10:32

    Why would you even look at LG when their mobile days are over? No updates, …Why would you even look at LG when their mobile days are over? No updates, no nothing. :/


    Some people don't care about these updates at all. Hence why. If something ain't broken, why fix it.
  29. Monkey.nuts.2's avatar
    I’m so tempted to buy one as it’s such A unique thing. The only thing stopping me from pulling the trigger is the God awful camera.

    I can live with the rest of the compromise’s. (edited)
  30. arb_uk's avatar
    I used waze on my duo today with a normal USB car charger and the battery kept draining. Can anyone recommend a fast charger to at least hold the charge while using satnav?
    AezM's avatar

    Replying to

    Hi there, usually most members on here are very helpful, I think you may not have had a response because people generally don't have the answer to your question. With this being such a niche product, not many people own one and therefore don't use it as a sat nav.

    Can i suggest that if you have a 12v socket in you car then try and power it off that with something similar to this

    USB C Car Charger, Anker 30W 2-Port Type C Fast Car Charger with 18W Power Delivery and 12W PIQ, PowerDrive PD 2 with LED for iPhone 11 / 11 Pro / 11 Pro Max / XS/Max/XR/X, Pixel, iPad Pro, and More amzn.eu/d/b…LfQ

    I personally would recommend using conservative wattage where possible ie 15-30w where possible as I believe, high watt charge may reduce the life of the battery long term. I am no expert so please don't troll me.

    When I'm at home I use my 5w brick to charge when I am not in a hurry, even though my xiaomi came with a 15w brick. I think you get my jist.
  31. ToddHoffman's avatar
    I've gone for a case like this for now, don't think skin/bumper will give great protection (some of the skins look fantastic though)
    ebay.co.uk/itm…429
    Reviews not always great and not 100% sure will fold back on itself totally but will offer decent protection for now. Will post impressions once it arrives in a couple of days time
    hotdealsuk1973's avatar
    thanks that would be appreciated
  32. eternald's avatar
    Hope amazon price matches. Been after one to replace my dual screen lg v50
  33. LadyEleanor's avatar
    Otherwise known as 'The Crack'.
  34. agneepath's avatar
    kyeung27/05/2022 08:54

    [Video]


    That was from a year ago. The software is much more stable now.
  35. AlphaChap's avatar
    cooper18227/05/2022 17:16

    Flexible Display technology is cheap plastic, thats a bold statement. …Flexible Display technology is cheap plastic, thats a bold statement. Saying this is better than a fold 3 is like saying your wife is a victoria secret model...ya fooling no one.Heat though if you're on a budget.


    They're laminated with plastic and feel cheap. There's not a lot more to say about that. That's forgetting their fantastic ability to spontaneously shatter along the fold

    In my opinion the right way to do foldables is two separate screens. It's far better for multitasking and you don't have to faff around with software for split screen. Sure the Duo 1 wasn't perfect but I was talking about the Duo concept as being superior. Also I could buy 4 Duos with money to spare for the same price of a single Fold 3.
  36. AlphaChap's avatar
    cooper18227/05/2022 18:28

    They have screen protectors on the flexible display....which … They have screen protectors on the flexible display....which you can take off and still use the phone. How do they shatter without serious damage? had mine since launch, dropped it and it hasn't shattered (if it does ill pay for it to be repaired, who cares) Did your fold 3 shatter ? Of course you can buy 4 duos they're a quarter of the price, basic maths dude, like anything that is cheaper then something else. This is a good alternative if you can't afford or don't want to spend that much on a better phone. Enjoy your duo dude....


    No. It has a plastic screen protector fitted as stock. Removing that screen protector doesn't void you warranty but greatly increases your chance of a crack/shatter. This is because UTG screens are prone to shattering. Also the process of removing the screen protector itself has a significant risk of shattering the screen. So in essence the screen protector is mandatory hence a plastic screen.

    As for Fold/Flip 3s breaking on their own:
    Samsung Galaxy Z Fold 3 display failure: A success story | ZDNet
    Solved: ZFold3 screen cracked in 1 week and Samsung wants ... - Samsung Community - 1987864
    Fold 3 inner screen failure (internal glass cracked on its own) : GalaxyFold (reddit.com)
    I even saw a tech reviewer on Twitter saying they'd left their Fold in a draw for a few months since it wasn't their daily driver and by the next time they went to use it it had shattered down the crease.

    Frankly the technology just isn't there yet for foldable displays. It's subpar to normal displays in every way imaginable. (edited)
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